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GPS problems with my S9B

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  • I Offline
    isazi Moderator @basetta79
    last edited by 18 Apr 2021, 18:09

    @basetta79 when you start the activity, does it take long for the GPS icon to become green?

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    B 1 Reply Last reply 18 Apr 2021, 18:38 Reply Quote 0
    • B Offline
      basetta79 @isazi
      last edited by basetta79 18 Apr 2021, 18:38

      @isazi today 1-2 minute. Yesterday when I realized I was off with gps, I stopped and finished the activity. Then I immediately started another one but the search for gps has been long. When back at home, I couldn’t sync with the app. I had to un pair the watch then pair it newly and it worked.

      Edit: I was using navigation with an imported route

      I 1 Reply Last reply 18 Apr 2021, 19:11 Reply Quote 1
      • I Offline
        isazi Moderator @basetta79
        last edited by 18 Apr 2021, 19:11

        @basetta79 long time for a GPS fix is consistent with missing AGPS.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        B S 2 Replies Last reply 18 Apr 2021, 19:28 Reply Quote 1
        • B Offline
          basetta79 @isazi
          last edited by 18 Apr 2021, 19:28

          @isazi and what can I do in that case? Is this something I can fix without sending the watch to official assistance?

          F 1 Reply Last reply 18 Apr 2021, 20:22 Reply Quote 2
          • S Offline
            sartoric Moderator @isazi
            last edited by sartoric 18 Apr 2021, 19:29

            I had some issues with slow fix too a couple of days ago.
            So maybe there was some problem in the file data

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            1 Reply Last reply Reply Quote 2
            • F Offline
              freeheeler @basetta79
              last edited by 18 Apr 2021, 20:22

              @basetta79
              just make sure your watch completely synces to SA before an activity. the agps file gets synced with the watch-phone connection 👍
              I’ve had bad agps and also in general bad recording days, too. they are very rare IMHO

              living sideways

              B 1 Reply Last reply 18 Apr 2021, 20:28 Reply Quote 1
              • B Offline
                basetta79 @freeheeler
                last edited by 18 Apr 2021, 20:28

                @freeheeler ok. This morning the agps were synced to the app before the run but the result was awful (BUT the SA wasn’t updated). Tomorrow I will retry…

                I 1 Reply Last reply 18 Apr 2021, 20:31 Reply Quote 1
                • I Offline
                  isazi Moderator @basetta79
                  last edited by 18 Apr 2021, 20:31

                  @basetta79 if you sync AGPS do it more than 15 minutes before you start the activity. Unpacking and making the files available takes time, so if you sync a new AGPS and then start immediately it is not available.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  B F ? 3 Replies Last reply 18 Apr 2021, 20:32 Reply Quote 1
                  • B Offline
                    basetta79 @isazi
                    last edited by 18 Apr 2021, 20:32

                    @isazi ok!

                    1 Reply Last reply Reply Quote 1
                    • F Offline
                      freeheeler @isazi
                      last edited by 18 Apr 2021, 20:33

                      @isazi
                      the best we can do is using the watch every day and sync it every day 😁

                      living sideways

                      1 Reply Last reply Reply Quote 2
                      • ? Offline
                        A Former User @isazi
                        last edited by 18 Apr 2021, 20:35

                        @isazi are we ok the AGPS sync only by SA ? Or it’s with suunto link ?

                        I 1 Reply Last reply 18 Apr 2021, 20:38 Reply Quote 1
                        • I Offline
                          isazi Moderator @Guest
                          last edited by 18 Apr 2021, 20:38

                          @g287-sf SA is more than enough.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager @basetta79
                            last edited by 19 Apr 2021, 07:01

                            @basetta79 this is made with power saving mode

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
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                            B 1 Reply Last reply 19 Apr 2021, 09:01 Reply Quote 0
                            • B Offline
                              basetta79 @Dimitrios Kanellopoulos
                              last edited by basetta79 19 Apr 2021, 09:01

                              @dimitrios-kanellopoulos no it wasn’t. It was in Performance mode.

                              Edit: at least that was what I set.

                              D 1 Reply Last reply 19 Apr 2021, 09:02 Reply Quote 0
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @basetta79
                                last edited by 19 Apr 2021, 09:02

                                @basetta79 can I have a suunto app link ?

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                B 1 Reply Last reply 19 Apr 2021, 09:06 Reply Quote 0
                                • B Offline
                                  basetta79 @Dimitrios Kanellopoulos
                                  last edited by 19 Apr 2021, 09:06

                                  @dimitrios-kanellopoulos hope you can check it

                                  https://www.suunto.com/move/basetta79/607c0303095c927ca112bf8e

                                  D T 2 Replies Last reply 19 Apr 2021, 09:11 Reply Quote 0
                                  • D Offline
                                    Dimitrios Kanellopoulos Community Manager @basetta79
                                    last edited by 19 Apr 2021, 09:11

                                    @basetta79 you are correct. Its best GPS mode.

                                    However I can see that your signal is very low. AGPS was updated 18/04/21

                                    The signal was low from start.

                                    I would recommend that you wait like 1-5 mins after the green arrow lock happens.
                                    "

                                    Specifically you started with only 6 visible sats (8-12 is good ).

                                    This can happen becasue the starting conditions were hard and youi did not wait so long.

                                    So imagine the watch barely has a good GPS lock to start, and you enter hard terrain. Then it wont have the time to recover.

                                    Also try GPS + Glonass.

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    B 1 Reply Last reply 19 Apr 2021, 09:18 Reply Quote 2
                                    • B Offline
                                      basetta79 @Dimitrios Kanellopoulos
                                      last edited by basetta79 19 Apr 2021, 09:18

                                      @dimitrios-kanellopoulos believe me: yesterday I synced before the start, waited for more than 10 minute (I was waiting for a teammate ) with the hooked gps and then I started my activity. This time I was using only GPS but the previous day the situation was as bad as yesterday with the Beidou configuration. Can’t understand

                                      Edit: this was saturday
                                      https://www.suunto.com/move/basetta79/607ae8ef095c927ca10bc599

                                      S 1 Reply Last reply 19 Apr 2021, 11:19 Reply Quote 1
                                      • S Offline
                                        surfboomerang @basetta79
                                        last edited by surfboomerang 19 Apr 2021, 11:19

                                        @basetta79 Wild guess…

                                        I noticed a lot of tree cover on the east and west side of your route where you lost signal. The on the other side is surrounded by mountains. If I look at the satellite data from yesterday morning It shows me this picture in your neighborhood:

                                        d2954c97-176b-4d24-9a7a-d32dea5d15b8-image.png

                                        Could it be that there are too few satellites directly above you? Most of the satellites appear low above the horizon.

                                        Suunto Vertical Titanium Solar
                                        OnePlus Nord 4

                                        B 1 Reply Last reply 19 Apr 2021, 12:04 Reply Quote 2
                                        • B Offline
                                          basetta79 @surfboomerang
                                          last edited by 19 Apr 2021, 12:04

                                          @surfboomerang said in GPS problems with my S9B:

                                          @basetta79 Wild guess…

                                          I noticed a lot of tree cover on the east and west side of your route where you lost signal. The on the other side is surrounded by mountains. If I look at the satellite data from yesterday morning It shows me this picture in your neighborhood:

                                          d2954c97-176b-4d24-9a7a-d32dea5d15b8-image.png

                                          Could it be that there are too few satellites directly above you? Most of the satellites appear low above the horizon.

                                          I live close to mountains. The point is that previously I had an Ambit3 Vertical and later a Spartan Ultra. Both the watches never had issues. Moreover I bought the 9B 3 months ago and so a friend of mine did. He never experienced any problem with his 9B. From what you can see from your satellites map, which would be the best configuration you suggest?

                                          D S 2 Replies Last reply 19 Apr 2021, 12:42 Reply Quote 0
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