Sending maps to watch not working?

Steve Wood

@egika thanks for the reply

I’ve been through the naming and saving but the toggle still doesn’t show, I’ll see if I can add a screenshot.

This is a previous saved sample route that I have clicked to edit? I did wonder if it mattered to have a different activity, but it’s the same with a running activity chosen. It’s just a bit odd.

Thanks
Steve

Jamie BG

@steve-wood - what version of the suunto app on your phone are you running - and have you checked to make sure you have updated it.
Also have you linked your watch to your suunto app?

Dimitrios Kanellopoulos

@steve-wood have you the latest software on the Suunto 7 ?

Steve Wood

@jamie-bg hi there, the suunto app version is 4.381, but on further checking it could be the watch version.

Steve Wood

@dimitrios-kanellopoulos hi, I did a check late last night and it looks like it’s an earlier version, but not the version before the current update.

When I check for updates (plugged in and connected to WiFi) it just gives me the watch is upto date message.

I know there is a rollout of a new build gong on but as this looks to be a few builds back would it not update even to the previous build update?

I performed a hard reset and unlinked from the suunto app as test and that has not worked.

I’m happy to keep checking for updates through this week, as at least I know the reasons for the issues, it’s just confusing when the watch updater says its up to date.

Thanks for the pointers though.

Thanks

Aleksander H

@steve-wood said in Sending maps to watch not working?:

I know there is a rollout of a new build gong on but as this looks to be a few builds back would it not update even to the previous build update?

I think the rollout was supposed to reach 100% yesterday anyway

aeroild

Your watch runs the version from April 2020. That’s a version that did not have navigation. Have you tried the tapping trick? You check for updates in the watch and when the watch says it’s up to date you tap the screen rapidly for maybe 15 seconds.

Steve Wood

@aeroild thanks will give that a go, it is downloading some offline maps currently so not sure if I’ll have to wait for that to complete, but will give it a go.

Thanks everyone for your help

Steve Wood

Update****’

So after trying the various force update methods, I still had no luck and went with the option of waiting to get a notification that it was ready to update.
Yesterday a happened to just check for updates and it had already started downloading the new update, so left it to complete and the new features are there.

Oddly though I’ve just tried to create a new route for a sort walk later and the slider for the send to maps has dissapeared from the sunnto app which was there after the update?

I’ve put it back on charge for a bit so it can download the offline maps and hopefully it will sort itself out.

So just stick with it if you ae still waiting on the update.

Thanks everyone for your help.

Steve

Aleksander H

@steve-wood said in Sending maps to watch not working?:

Oddly though I’ve just tried to create a new route for a sort walk later and the slider for the send to maps has dissapeared from the sunnto app which was there after the update?

I seem to remember this being mentioned by someone else in the Android app section of the forum.