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    Display turn off after few seconds of an activity

    Scheduled Pinned Locked Moved Suunto 7
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    • ? Offline
      A Former User
      last edited by

      Yesterday doing a running activity, around 40 seconds after start, the screen turned completely black 😞 The buttons continued responsive, but no action on the display. Because I coudn’t see anything I pressed the left button until vibrate to shutdown. After restart the S7 worked like always, perfect.
      After sync to my mobile saw that this activity was correctly recorder with a duration of 52 sec.

      Can be any related to the new firmware or only bad lucky this time?
      This never happened to me before with an Suunto watch.
      @Dimitrios-Kanellopoulos It’s useful this track/activity to check? or not have sense and it’s safe to delete? Thx!

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @Guest
        last edited by

        @flypg let’s keep this post for others.

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        ? 1 Reply Last reply Reply Quote 0
        • ? Offline
          A Former User @Dimitrios Kanellopoulos
          last edited by

          @dimitrios-kanellopoulos Thanks! But my question was related to if is useful the link to this activity to get some info for Suunto Staff to check what happened or I can delete from my log.

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @Guest
            last edited by

            @flypg the link is not so usefull. The logs (what happened on the watch is)
            \

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            ? 1 Reply Last reply Reply Quote 0
            • ? Offline
              A Former User @Dimitrios Kanellopoulos
              last edited by A Former User

              @dimitrios-kanellopoulos Done! from SA > S7 > Send logs to Suunto
              Correct?
              Or take watch bug reports from Wear OS app is also useful?
              Thanks!

              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @Guest
                last edited by

                @flypg that helps for sure. But next time it happens please use the Android wear app, and press take bug report. The logs wont be rotated until you charge the watch over 80%

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

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                • ? Offline
                  A Former User @Dimitrios Kanellopoulos
                  last edited by A Former User

                  @dimitrios-kanellopoulos Thanks for the info! this means that take this today does not have sense because in the middle I already charged my S7 until 100%, right?

                  EDIT: For the next time:) you need all the generated .zip file or some/s file/s from this .zip?

                  1 Reply Last reply Reply Quote 1
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