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    Firmware 2.14.16

    Scheduled Pinned Locked Moved Suunto 9
    56 Posts 22 Posters 3.7k Views
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    • isaziI Offline
      isazi Moderator @freeheeler
      last edited by

      @freeheeler it crashed. How long ago it did happen?

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      freeheelerF ? 2 Replies Last reply Reply Quote 1
      • freeheelerF Offline
        freeheeler @isazi
        last edited by freeheeler

        @isazi
        that was around 11am, why? never happened before

        living sideways

        isaziI 1 Reply Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @freeheeler
          last edited by

          @freeheeler maybe worth to try sending the logs to Suunto. Can you do that and send me the time you sent logs in PM? Also where you following a track? Using S+? Waypoints? I can fill in a bug report.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          freeheelerF 1 Reply Last reply Reply Quote 1
          • freeheelerF Offline
            freeheeler @isazi
            last edited by

            @isazi
            logfiles from what’s been synced to SA?
            I will do that tonight with all details you need in pm 👍 thanks already 🙂

            living sideways

            1 Reply Last reply Reply Quote 0
            • ? Offline
              A Former User @isazi
              last edited by A Former User

              @isazi I had a similar crash the other day on this FW. I think the watch actually rebooted, HR history for the day/resources were lost, but the run up to the point was saved, though with some data like elevation summary fields lost as well.

              I was following a TBT route created in the app and coming up on a the last turn if it helps. I think also had S+ enabled for TSS.

              9DB8249E-8A3D-47CD-883F-512F3A7FA0C3.jpeg

              isaziI 1 Reply Last reply Reply Quote 2
              • Stefan KerstingS Online
                Stefan Kersting @freeheeler
                last edited by

                @freeheeler yes had this issue some weeks ago. Contacted suunto support but they could not help. Because the watch synced with SA the was a problem to re download the activity again
                image.jpg

                Instagram: https://www.instagram.com/helgelandsbukken/
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                1 Reply Last reply Reply Quote 2
                • isaziI Offline
                  isazi Moderator @Guest
                  last edited by

                  @nickk Suunto is aware of this, I believe resources are scarse on the S9 and waypoints, navigation, and S+ all consume too much. I will report this to Suunto again, but if it happens again sending logs immediately after this happens would be great for debugging.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  1 Reply Last reply Reply Quote 1
                  • ? Offline
                    A Former User
                    last edited by

                    My wife had resources on 0% for two days, but thankfully a soft reset solved the problem…

                    1 Reply Last reply Reply Quote 1
                    • isaziI Offline
                      isazi Moderator
                      last edited by

                      @freeheeler @NickK @Stefan-Kersting I had confirmation the bug will be fixed in the next (coming very soon) release 👌

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      Stefan KerstingS 1 Reply Last reply Reply Quote 2
                      • Stefan KerstingS Online
                        Stefan Kersting @isazi
                        last edited by

                        @isazi I remember that I used a suunto plus function and the navigation. So my thought was that the buck was related to the usage of this. Do you know when the buck occurs?

                        Instagram: https://www.instagram.com/helgelandsbukken/
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                        isaziI 1 Reply Last reply Reply Quote 1
                        • isaziI Offline
                          isazi Moderator @Stefan Kersting
                          last edited by

                          @stefan-kersting as I said in my previous response, there was a resource bug. Navigation and S+, especially if with waypoints, was too much for the S9 memory. But the bug seems fixed in pre production release.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          ? freeheelerF 2 Replies Last reply Reply Quote 2
                          • ? Offline
                            A Former User @isazi
                            last edited by

                            @isazi Yeah, I thought it was related to the new waypoints/TBT features as I never had the issue before. Will send the logs if this happens again!

                            Though I think I won’t be running with navigation for at least the next 8-10 days. Not sure what the schedule is for June FW drop… The fix may arrive before I hit the unfamiliar trails again. Not that I’m against it.

                            1 Reply Last reply Reply Quote 2
                            • freeheelerF Offline
                              freeheeler @isazi
                              last edited by freeheeler

                              @isazi
                              I’ve had TBT activated but no S+.
                              Interesting that @Stefan-Kersting and @NickK have had the same issue. At least I’m not alone and that soothes me 😉

                              living sideways

                              Stefan KerstingS 1 Reply Last reply Reply Quote 2
                              • D Offline
                                dulko79
                                last edited by

                                Joaquin posted a nice comparison of S9 Baro and S9 Peak on Youtube. S9 baro has Ghost runner option in Suunto Plus section. More goodies on the way. 😆

                                App: beta
                                Phone: Iphone
                                iOS

                                1 Reply Last reply Reply Quote 1
                                • Stefan KerstingS Online
                                  Stefan Kersting @freeheeler
                                  last edited by

                                  @freeheeler and I lost 700 meters of ascend I statistics 😭

                                  Instagram: https://www.instagram.com/helgelandsbukken/
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                                  freeheelerF 1 Reply Last reply Reply Quote 1
                                  • freeheelerF Offline
                                    freeheeler @Stefan Kersting
                                    last edited by

                                    @stefan-kersting
                                    I’ve lost almost 500m, but that’s life as a gamma tester 😜

                                    living sideways

                                    BrunoHB 1 Reply Last reply Reply Quote 0
                                    • BrunoHB Offline
                                      BrunoH Gold Members @freeheeler
                                      last edited by BrunoH

                                      Has anyone noticed any strange random beeps several times a day with this new FW version?

                                      My S9B is randomly doing either single beeps or three beep series (low, higher, high beep). I try to look quickly but I never see anything on the watch display. I have disabled all notifications except incoming calls. These beeps are not activity related either because they happen outside of the exercise.

                                      I did a hard reset because of HR belt also misbehaving. Still the belt lets me down and the random beeps keep coming. Any ideas?

                                      P.S. The belt problems: 1. The watch finds the HR rate quickly (from belt) whenever I wait for the GPS fix. Still the HR field remains ‘–’ during the activity. 2. If I manage to see the pulse, the numbers vary from ridiculous to believable. It was showing over 200 when my real pulse was closer to 120 bpm. I have soaked the belt well and the battery is brand new.

                                      Compasses: M-311, A-10, SK-7
                                      Diving: Finnlight Navy 90, Vyper
                                      Sports: Metron, S7, S9B and Vertical

                                      Dimitrios KanellopoulosD DMytroD 2 Replies Last reply Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @BrunoH
                                        last edited by

                                        @brunoh compass calibration

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
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                                        https://www.strava.com/athletes/7586105

                                        surfboomerangS 1 Reply Last reply Reply Quote 2
                                        • Argonaut330A Offline
                                          Argonaut330 @EzioAuditore
                                          last edited by

                                          @hristijan-petreski no it didnt fix it, i still have the same issue

                                          Suunto Ocean
                                          Suunto 9 Baro

                                          1 Reply Last reply Reply Quote 1
                                          • DMytroD Offline
                                            DMytro @BrunoH
                                            last edited by

                                            @brunoh I actually also had problems with my HR belt, but thought it’s on the belts part.
                                            I get sometimes too low of a value like 120 instead of perceived 150-160 and this for like 5min, then its fine again.

                                            1 Reply Last reply Reply Quote 0
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