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Step count Weirdness?

Scheduled Pinned Locked Moved Suunto 7
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  • W Offline
    wafi75 @Marco G
    last edited by 21 May 2021, 13:44

    @marco-g where is the “automatically track my activities” in the Suunto app? I have it on in gfit. It’s 6:42am right now for me, I am at my desk for work (at home) and the Suunto app already says I’ve taken 7484 steps! I have literally walk from my bedroom, to my bathroom, then kitchen, and finally desk. 7484 steps is impossible 😀

    • Wafi
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    • A Offline
      aeroild Bronze Member
      last edited by 21 May 2021, 17:14

      I just checked my watch and phone: 12883 steps in both the watch and the Suunto phone app. 11914 steps in both Fit app on both watch and phone. So my watch and phone and Suunto and Fit seems to be quite in sync.

      W 1 Reply Last reply 23 May 2021, 03:56 Reply Quote 0
      • W Offline
        wafi75 @aeroild
        last edited by 23 May 2021, 03:56

        @aeroild i rebooted my phone today for an entirely unrelated reason after wandering around town for a bit. everything synced up. weird. I wish i had checked what the numbers were in the app vs the watch before i rebooted. i looked at the previous days of steps and they all went down to what appear to be accurate/more reasonable numbers as well.

        • Wafi
        C 1 Reply Last reply 23 May 2021, 07:38 Reply Quote 1
        • C Offline
          ChrisA Platinum Member @wafi75
          last edited by 23 May 2021, 07:38

          @wafi75 no big differences here in my S7… screenshots from yesterday

          82A35D5E-36C9-48E6-8ED3-8393B95BA847.jpeg DC32F874-0064-4BDF-8ACA-4E11544A07D9.jpeg

          W 1 Reply Last reply 23 May 2021, 16:24 Reply Quote 0
          • W Offline
            wafi75 @ChrisA
            last edited by 23 May 2021, 16:24

            @chrisa I guess there was some strangeness going on with my phone perhaps. I have just checked again today and the numbers are in sync on both the S7 and the app. Rebooting the phone seems to have fixed it thankfully.

            • Wafi
            J 1 Reply Last reply 24 May 2021, 10:43 Reply Quote 1
            • J Offline
              Jamie BG Bronze Member @wafi75
              last edited by Jamie BG 24 May 2021, 10:43

              @wafi75 o
              ccasionally the suunto servers do seem to lag a bit, and the steps count on the phone can be out. But normally fixed the following day.
              Also make sure that you watch has finished syncing prior to viewing the data (check the watch icon in the top right of the suunto app on your phone).

              please note that if you reboot without first syncing your watches data to the phone there will be a difference as it will lose that steps not synced to the phone.

              There is also an issue if you try and sync between 00:00 and 00:10 - for some reason it takes the previous days step count and adds it to the current day. Seems to be fine after 00:10

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              • P Offline
                pentel @wafi75
                last edited by 27 May 2021, 05:08

                @wafi75 I had the same thing; Suunto 7 reported 12000 steps for me and Google Fit reported only 9800 steps. I think the step counter is not super accurate.

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                • M Offline
                  Marco G
                  last edited by Marco G 27 May 2021, 07:02

                  I tried as well to do a few restarts of both phone and watch, but still no difference.
                  The graphs below are yesterday’s values for example.
                  It’s a pity I don’t have a second smartwatch to have a third-party comparison.

                  9b9468dc-37a4-4d08-a2ca-7bad334555f6-image.png
                  1589bfc6-8a10-476e-8be7-f1852fa2a9ab-image.png

                  A question for the people that keep the auto-track physical activity in Gfit off. how do you see this? Could it be that somehow gfit does not “talk” to the step-counter on the watch correctly since the setting is off and consequently gfit tries to do some rough estimation based on other data?

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                  • E Offline
                    Egika Platinum Member
                    last edited by Egika 27 May 2021, 07:46

                    I also found a discrepancy recently when doing a canoeing activity that I recorded using Suunto Wear App.
                    Suunto’s steps did not increase during the activity (which makes sense), but Google Fit seems to have added a step for every paddle stroke…

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                    J 1 Reply Last reply 27 May 2021, 10:04 Reply Quote 0
                    • J Offline
                      Jamie BG Bronze Member @Egika
                      last edited by 27 May 2021, 10:04

                      @egika not suprised with GFit doing that, which is why I removed my profile from GFit on the watch, as it seems to be populating step and calorie detail on actions and activity, and by removing your profile/account from GFit on the watch it stops that (and the phantom goal acheive notifications).
                      Can still see all your suunto data in the GFit app on the phone, if you really want to, but not much point as the suunto app exceeds the GFit app in virtually every way.

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