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Parallel use with MC App

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • N Offline
    Nigel Taylor Bronze Member @jarlin
    last edited by 4 Apr 2018, 18:51

    @jarlin yup, I’ve always used SportsTracker app on phone as I much prefer it to Movescount…it now (in UK at least) has Salomon competitions and news embedded along with a few other tweaks last few weeks.

    I was so happy that SA seemed to be basically “SportsTracker + Sync” initially (which is the holy grail as far as I was concerned!)…but seems that’s just a temporary situation. 😔

    1 Reply Last reply Reply Quote 1
    • B Offline
      Brad_Olwin Moderator @SlaSh
      last edited by Brad_Olwin 4 Apr 2018, 19:02 4 Apr 2018, 19:02

      @slashas I am confused, if the watch is not paired, it does not show up in the app and will not sync, correct? This is iOS I am referring to.

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

      S 1 Reply Last reply 4 Apr 2018, 19:18 Reply Quote 0
      • S Offline
        SlaSh Platinum Member @Brad_Olwin
        last edited by 4 Apr 2018, 19:18

        @brad_olwin what I did is only forgot watch on the MC and it reappeared again after relaunch of Mc app and works till now with suunto app in parallel. I haven’t read suunto app installation guide 🙂
        0_1522869438602_E5806103-3FC3-4B8D-B2CC-D4653D0CC68C.png

        B F 2 Replies Last reply 4 Apr 2018, 19:20 Reply Quote 2
        • B Offline
          Brad_Olwin Moderator @SlaSh
          last edited by 4 Apr 2018, 19:20

          @slashas ahhhh, to forget the watch completely it asks you to go into BT settings and forget…this will unpair from the iPhone. I had not thought of your trick. Kudos!!! I will try this out. and Thanks. This should help @jarlin

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 1
          • J Offline
            jthomi
            last edited by 4 Apr 2018, 20:15

            Tried this several times on iOS, and unpairing and pairing every time worked for me, but yes, it was a pain to do every time.

            B 1 Reply Last reply 5 Apr 2018, 14:37 Reply Quote 1
            • Y Offline
              yovoSI
              last edited by 5 Apr 2018, 08:58

              My Android phone is rooted, so I only freeze one app while using the other and vice versa.

              1 Reply Last reply Reply Quote 1
              • B Offline
                Brad_Olwin Moderator @jthomi
                last edited by 5 Apr 2018, 14:37

                @jthomi I have been trying too and am required to pair and unpair as well. I will delete MC and just use the cable for MC sync. Happy with that.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                J 1 Reply Last reply 5 Apr 2018, 16:22 Reply Quote 1
                • J Offline
                  jthomi @Brad_Olwin
                  last edited by 5 Apr 2018, 16:22

                  @brad_olwin Same here! 🙂

                  1 Reply Last reply Reply Quote 0
                  • S Offline
                    SlaSh Platinum Member
                    last edited by 5 Apr 2018, 16:27

                    For me works both without pairing anything, uploading walk which happened half hour ago:
                    0_1522945632779_D8D36153-4125-4E2D-82BB-75B68223D4CE.png

                    C 1 Reply Last reply 5 Apr 2018, 18:50 Reply Quote 0
                    • C Offline
                      Carlos Avila Bronze Member @SlaSh
                      last edited by 5 Apr 2018, 18:50

                      @slashas same for me. Both apps installed on my iPhone and syncing every activity with both apps through the phone with no need to forget watch nor pair every time. I just close the first app after syncing and then start the other app and sync, no matter what order I use for syncing.
                      0_1522954233706_858EED0F-7181-4C4C-8C63-C7CC45569EFF.jpeg

                      D 1 Reply Last reply 5 Apr 2018, 19:47 Reply Quote 4
                      • J Offline
                        jthomi
                        last edited by 5 Apr 2018, 19:09

                        hm, might have to test that again, I was doing that in the very beginning of the beta phase…

                        B V 2 Replies Last reply 5 Apr 2018, 23:52 Reply Quote 0
                        • D Online
                          Dimitrios Kanellopoulos Community Manager @Carlos Avila
                          last edited by 5 Apr 2018, 19:47

                          @carlos-avila said in Parallel use with MC App:

                          @slashas same for me. Both apps installed on my iPhone and syncing every activity with both apps through the phone with no need to forget watch nor pair every time. I just close the first app after syncing and then start the other app and sync, no matter what order I use for syncing.
                          0_1522954233706_858EED0F-7181-4C4C-8C63-C7CC45569EFF.jpeg

                          Perfect.

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          1 Reply Last reply Reply Quote 0
                          • B Offline
                            Brad_Olwin Moderator @jthomi
                            last edited by 5 Apr 2018, 23:52

                            @jthomi Ok, it did not work the first time but now both apps there. It seems only to work for me if I force quit after syncing with MC then open Suunto and it is working…Cool, I can now do everything from my iPhone…if only I could get the phone to do the running intervals for me and still get the benefit…

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            J 1 Reply Last reply 6 Apr 2018, 06:52 Reply Quote 3
                            • J Offline
                              jthomi @Brad_Olwin
                              last edited by 6 Apr 2018, 06:52

                              @brad_olwin Same here, oh well, thanks to @slashas for telling! ☺

                              ? 1 Reply Last reply 6 Apr 2018, 07:36 Reply Quote 1
                              • ? Offline
                                A Former User @jthomi
                                last edited by 6 Apr 2018, 07:36

                                i use android and i unpaired the watch and closed movescount app, because suunto app didn’t recognize the existing connection to my watch.

                                then i logged in to suunto app & paired the watch and let it sync.
                                in the end i always get an error that syncing failed!
                                0_1523000046352_Screenshot_20180406-090617.jpg

                                ok, then i closed suunto app again and started movescount app and it also synced without having to pair my watch again to movescount.

                                but since i played around i get no notification from movescount anymore 😞
                                i freezed suunto app with titanium backup, used different profiles for the 2 apps, and so on.
                                finally i uninstalled suunto app again and re-paired my watch to movescount again.
                                but still no notification 😞
                                i guess i have to install the whole sh*** from scratch to get it working again.

                                S D 2 Replies Last reply 6 Apr 2018, 07:40 Reply Quote 0
                                • S Offline
                                  SlaSh Platinum Member @Guest
                                  last edited by 6 Apr 2018, 07:40

                                  @asdf123 we have provided guide for the iOS, android is different story, try to create additional profile and install MC there 😉

                                  ? 1 Reply Last reply 6 Apr 2018, 07:47 Reply Quote 1
                                  • ? Offline
                                    A Former User @SlaSh
                                    last edited by A Former User 4 Jun 2018, 07:53 6 Apr 2018, 07:47

                                    @slashas as i wrote, i used different profiles too
                                    syncing would work, except the “sync error message” in suunto app, but i lost notifications.

                                    uninstalled suunto app, re-paired movescount and finally did a reboot of the phone.
                                    now notifcations are working again.
                                    as i want/need (selected) notifications i decided to stay with movescount as long as suunto app doesn’t provide at least same features as movescount has (selecting notifications, changing settings on watch,…)

                                    S 1 Reply Last reply 6 Apr 2018, 07:59 Reply Quote 0
                                    • S Offline
                                      SlaSh Platinum Member @Guest
                                      last edited by SlaSh 4 Jun 2018, 08:19 6 Apr 2018, 07:59

                                      @asdf123 you cant blame suunto app yet as it is in beta phase, so you accept what it is having now or use MC instead 😉
                                      Suunto app + suuntolink works without an issue as per user guide which is already provided when you joining beta. What we doing here is just another workaround.

                                      1 Reply Last reply Reply Quote 2
                                      • D Online
                                        Dimitrios Kanellopoulos Community Manager @Guest
                                        last edited by 6 Apr 2018, 08:09

                                        @asdf123 said in Parallel use with MC App:

                                        i use android and i unpaired the watch and closed movescount app, because suunto app didn’t recognize the existing connection to my watch.

                                        then i logged in to suunto app & paired the watch and let it sync.
                                        in the end i always get an error that syncing failed!
                                        0_1523000046352_Screenshot_20180406-090617.jpg

                                        ok, then i closed suunto app again and started movescount app and it also synced without having to pair my watch again to movescount.

                                        but since i played around i get no notification from movescount anymore 😞
                                        i freezed suunto app with titanium backup, used different profiles for the 2 apps, and so on.
                                        finally i uninstalled suunto app again and re-paired my watch to movescount again.
                                        but still no notification 😞
                                        i guess i have to install the whole sh*** from scratch to get it working again.

                                        Did you read my proposal? First you have to pair via mc else mc won’t see the watch.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        ? 1 Reply Last reply 6 Apr 2018, 08:11 Reply Quote 0
                                        • ? Offline
                                          A Former User @Dimitrios Kanellopoulos
                                          last edited by A Former User 4 Jun 2018, 08:14 6 Apr 2018, 08:11

                                          @dimitrios-kanellopoulos did you read my post? both apps see the watch and can connect.

                                          D 2 Replies Last reply 6 Apr 2018, 08:13 Reply Quote 0
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