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Export all data from SA app

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • M Offline
    martin Bronze Member
    last edited by 31 Aug 2021, 10:51

    Hi all,

    I would like to know if there’s a way to export all my data, be it through SA app or Sportstracker…
    I know there are tools like RunGap that will allow me to get all the activities, but I was wondering if steps/sleep/… data can also be exported, and how ?

    Thanks

    M 1 Reply Last reply 31 Aug 2021, 10:59 Reply Quote 0
    • M Offline
      Mff73 @martin
      last edited by Mff73 31 Aug 2021, 10:59

      @martin
      Some options in this thread
      https://forum.suunto.com/post/91484

      But sleep and steps are not exportable, afaik.

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      M 1 Reply Last reply 1 Sept 2021, 09:23 Reply Quote 0
      • M Offline
        martin Bronze Member @Mff73
        last edited by 1 Sept 2021, 09:23

        @mff73 said in Export all data from SA app:

        But sleep and steps are not exportable, afaik.

        Well, that’s not the answer I was hoping for !

        P 1 Reply Last reply 1 Sept 2021, 10:22 Reply Quote 0
        • P Offline
          pavel.samokha @martin
          last edited by 1 Sept 2021, 10:22

          @martin you can ask support via the app (profile -> support -> search -> contact us) that you want to export your data, provide your account name and email. Then you’ll receive all your data incl. steps, energy and sleep data

          Opinions expressed are solely my own and do not express the views or opinions of my employer

          D M 2 Replies Last reply 1 Sept 2021, 10:47 Reply Quote 1
          • D Offline
            DMytro @pavel.samokha
            last edited by 1 Sept 2021, 10:47

            @pavel-samokha but it’s only useful to reimort in SA, right? So, something like Garmin connect wouldn’t be able to make use of this data. Or is there some standardisation?

            D 1 Reply Last reply 1 Sept 2021, 10:55 Reply Quote 0
            • D Offline
              Dimitrios Kanellopoulos Community Manager @DMytro
              last edited by 1 Sept 2021, 10:55

              @dmytro you get the FIT files so yeah those can be bulk imported to others

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              M 1 Reply Last reply 1 Sept 2021, 10:56 Reply Quote 1
              • M Offline
                Mff73 @Dimitrios Kanellopoulos
                last edited by 1 Sept 2021, 10:56

                @dimitrios-kanellopoulos
                And sleep data mentioned by @pavel-samokha ? In fit files?

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                D 1 Reply Last reply 1 Sept 2021, 11:00 Reply Quote 0
                • D Offline
                  Dimitrios Kanellopoulos Community Manager @Mff73
                  last edited by 1 Sept 2021, 11:00

                  @mff73 afaik no

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  1 Reply Last reply Reply Quote 0
                  • P Offline
                    pavel.samokha
                    last edited by 1 Sept 2021, 11:32

                    It will be just raw data in CSV.
                    AFAIK there is no de-facto standard for health data format and CSV is easy to parse if you want to do something with the data.

                    Opinions expressed are solely my own and do not express the views or opinions of my employer

                    1 Reply Last reply Reply Quote 3
                    • M Offline
                      martin Bronze Member @pavel.samokha
                      last edited by martin 9 Jan 2021, 15:14 1 Sept 2021, 13:17

                      @pavel-samokha Thanks for the tip !
                      I might have to use it soon…
                      My Spartan Trainer is currently falling to pieces (plastic casing broke around the metal bolts for the screws that hold the strap), and it’s currently holding on largely thanks to some super glue magic, but that won’t hold long (already had to put some more glue)… I would have loved to stay on Suunto’s side, but the truth is the current offering does not fully convince me and I might go see wether the grass is greener in other pastures…

                      E P 2 Replies Last reply 2 Sept 2021, 06:16 Reply Quote 1
                      • E Offline
                        Egika Platinum Member @martin
                        last edited by Egika 9 Feb 2021, 10:32 2 Sept 2021, 06:16

                        @martin good luck with the greener grass 🙂
                        Just to let you know: Suunto support is very generous in replacing Spartan Trainers if the strap broke off. It seems to be a production error of a certain batch.

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

                        D 1 Reply Last reply 2 Sept 2021, 10:47 Reply Quote 1
                        • P Offline
                          pavel.samokha @martin
                          last edited by 2 Sept 2021, 06:22

                          @martin

                          Well, that’s not the answer I was hoping for ! 😄

                          Opinions expressed are solely my own and do not express the views or opinions of my employer

                          1 Reply Last reply Reply Quote 1
                          • D Offline
                            DMytro @Egika
                            last edited by 2 Sept 2021, 10:47

                            @egika I wouldn’t say so. My girlfriend’s trainer broke and suunto offered a trade-in S5 for 200 Euro. I must mention that around the time it happened - a few months ago, S5 could be found for around 250 Euros.
                            Not much of a price shaving if you ask me:)

                            E 1 Reply Last reply 3 Sept 2021, 08:20 Reply Quote 0
                            • E Offline
                              Egika Platinum Member @DMytro
                              last edited by 3 Sept 2021, 08:20

                              @dmytro said in Export all data from SA app:

                              @egika I wouldn’t say so. My girlfriend’s trainer broke and suunto offered a trade-in S5 for 200 Euro. I must mention that around the time it happened - a few months ago, S5 could be found for around 250 Euros.
                              Not much of a price shaving if you ask me:)

                              true - but strange as I had a different experience with this same case… 😞

                              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                              Race S All Black - TI Canary - Titanium Courtney

                              M 1 Reply Last reply 6 Sept 2021, 09:36 Reply Quote 1
                              • M Offline
                                martin Bronze Member @Egika
                                last edited by 6 Sept 2021, 09:36

                                @egika Contacted support by phone and they told me the problem is known and they would propably exchange it for a suunto 5. The only thing I have to check now is whether they will accept the watch as I had already glued the strap to make it last a little more… as I would never have believed they would take a 4 year old watch under warranty…

                                1 Reply Last reply Reply Quote 3
                                • M Offline
                                  martin Bronze Member
                                  last edited by 10 Sept 2021, 14:53

                                  And the story ends when they tell me they can’t take my watch under warranty because it was exposed to super glue which is a dangerous chemical (as are sunscreens and mosquito repellants – both product voiding the warranty – am I told by the email), even though I only glued it after it broke…
                                  I’ll see how long the glued strap holds, and then I will have to find another watch… that’s a pity cause the watch itself is still functional but will end up unwearable…

                                  D 1 Reply Last reply 11 Sept 2021, 08:48 Reply Quote 0
                                  • D Offline
                                    Dimitrios Kanellopoulos Community Manager @martin
                                    last edited by 11 Sept 2021, 08:48

                                    @martin pm me your case I’d. I’ll be back to work on Tuesday and try to see what happened.

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    1 Reply Last reply Reply Quote 1
                                    • M Offline
                                      martin Bronze Member
                                      last edited by 28 Sept 2021, 15:41

                                      Sooo, it happens that Suunto took my watch under warranty and exchanged it, for a S5 as the trainers are no longer made. For now my needs for a data export from SA are gone…

                                      1 Reply Last reply Reply Quote 1
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