Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    s7 terminates telephone calls unintentionally

    Scheduled Pinned Locked Moved Suunto 7
    13 Posts 4 Posters 538 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • sartoricS Offline
      sartoric Moderator @citlenbik
      last edited by

      @citlenbik
      Maybe you watch is somehow paired as headphones ?
      Just guessing

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.2.5 beta
      Suunto App IOs 2.45.0 (19123) beta on MBP M1

      citlenbikC 1 Reply Last reply Reply Quote 0
      • citlenbikC Offline
        citlenbik @sartoric
        last edited by

        @sartoric Could be - how would that work or how could I identify this?

        1 Reply Last reply Reply Quote 0
        • citlenbikC Offline
          citlenbik
          last edited by

          My s7 still terminates calls when it is connected via bluetooth. Phone is an iPhone X which at the same time is connected to a Jabra Headset via bluetooth.

          Any ideas?

          Moderators are kindly closing down new posts, but are not giving any helpful replies …

          sartoricS Brad_OlwinB 2 Replies Last reply Reply Quote 0
          • sartoricS Offline
            sartoric Moderator @citlenbik
            last edited by sartoric

            @citlenbik said in s7 terminates telephone calls unintentionally:

            Moderators are kindly closing down new posts, but are not giving any helpful replies …

            @citlenbik
            Well, maybe we don’t have one ? We’re moderators, not Suunto’s employee and not even oracles 🙂

            Did you try to contact Suunto support ?
            Did you try using different headphones ?

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.2.5 beta
            Suunto App IOs 2.45.0 (19123) beta on MBP M1

            citlenbikC 1 Reply Last reply Reply Quote 1
            • citlenbikC Offline
              citlenbik @sartoric
              last edited by

              @sartoric

              Thank you and good for you you are not oracles - otherwise I would have thrown tons of additional questions from all walks of life. I honestly thought the forum is directly linked to the official support, isn’t it? Where is the sense of running it under the official domain without linking it?

              Changing the headphones is not an option as these are the professional ones I am using at my office desk all day long. Work-around would be to put S7 in flight mode whilst in the office - which for sure is not how it was meant to be …

              EgikaE 1 Reply Last reply Reply Quote 0
              • EgikaE Offline
                Egika Platinum Member @citlenbik
                last edited by

                @citlenbik said in s7 terminates telephone calls unintentionally:

                @sartoric

                Thank you and good for you you are not oracles - otherwise I would have thrown tons of additional questions from all walks of life. I honestly thought the forum is directly linked to the official support, isn’t it? Where is the sense of running it under the official domain without linking it?

                It is a community forum. Suunto is providing a place where users and users-to-become can share their experience and also help each other.
                While there are Suunto employees reading and commening here, this still is no official support - it’s just a forum. And I like the spirit of it 🙂

                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                Race S All Black - TI Canary - Titanium Courtney

                citlenbikC 1 Reply Last reply Reply Quote 1
                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @citlenbik
                  last edited by

                  @citlenbik I use AirPods Pro the same way, connected to the phone and have the watch connected but do not have this issue. I wonder if the watch is attempting to connect to the headphones and the headphones then terminate the call.
                  Have you paired the headphones to the watch?
                  If so I would delete the pairing, if not pair them to the watch.
                  Try this and see what happens.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                  citlenbikC 1 Reply Last reply Reply Quote 1
                  • citlenbikC Offline
                    citlenbik @Egika
                    last edited by

                    @egika

                    Thank you for the clarification!

                    1 Reply Last reply Reply Quote 0
                    • citlenbikC Offline
                      citlenbik @Brad_Olwin
                      last edited by

                      @brad_olwin

                      Thank you for this idea!

                      However, the watch is not paired to this headset (Jabra). So the impulse can hardly come from the headset. So far, I have only paired 2 devices to the S7 - the iPhone X and a private headset (JBL), which I use from time to time during sports. But the latter is not even in range, let alone active, when the phenomenon occurs.

                      I can’t imagine that an additional connection with the Jabra will solve the problem, but will be happy to try it out.

                      Brad_OlwinB 1 Reply Last reply Reply Quote 0
                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @citlenbik
                        last edited by

                        @citlenbik The watch may be trying to pair if the headphones are sending a signal.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post

                        Suunto Terms | Privacy Policy