Wont turn on with 4 hours of charging

[smorin]

My suunto 7 doesnt seems to charge and im not able to turn it on. Bought from amazon.
Put the charger on for 4 hrs and nothing happen, have you an idea of what to do?

[A Former User]

@smorin You checked the USB port that works correctly?
If the answer is yes and if you bought it recently, I think it would be best to exchange it for another unit with your seller…

[smorin]

@flypg yes usb port is correct, mesure the voltage also. Nothing happened to the screen, dont wake up.

[A Former User]

@smorin Exchange the device, something are wrong.
When you connects the magnetic cable: nothing happens on the S7 screen?

[smorin]

@flypg no nothing. I returned it