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S9B Strange HR and HR-Zones behavior

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  • F Offline
    freeheeler @Guest
    last edited by 26 Apr 2022, 16:55

    @tomasbartko
    I’ve only had an incomplete track once. I’ve started running with an almost empty battery.
    let’s collect more info. I don’t think your watch is broken. A soft reset would be the first thing to try. If this doesn’t help, maybe installing the latest firmware again could be a solution?

    living sideways

    ? 1 Reply Last reply 26 Apr 2022, 18:35 Reply Quote 1
    • ? Offline
      A Former User @freeheeler
      last edited by 26 Apr 2022, 18:35

      @inkognito Yes sir, did that before I went out and, as you can see, it didn’t help. I’ll try a hard reset.

      @freeheeler Very interesting. I have 65% of battery left now, so that might not be the issue, I hope. I think the latest firmware “broke” the software on the watch in the first place. I’ll try a hard reset, reinstall the firmware and report back.

      I F 2 Replies Last reply 26 Apr 2022, 19:03 Reply Quote 1
      • I Offline
        isazi Moderator @Guest
        last edited by 26 Apr 2022, 19:03

        @tomasbartko said in S9B Strange HR and HR-Zones behavior:

        @inkognito Yes sir, did that before I went out and, as you can see, it didn’t help. I’ll try a hard reset.

        Less than 15 minutes before starting the activity? Then you started without AGPS, may explain the missing part, there was no GPS lock.

        @freeheeler Very interesting. I have 65% of battery left now, so that might not be the issue, I hope. I think the latest firmware “broke” the software on the watch in the first place. I’ll try a hard reset, reinstall the firmware and report back.

        Well, if this affects only you it’s more probably a watch issue, and not a software one, as there’s thousands of people with this version.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        F 1 Reply Last reply 26 Apr 2022, 19:05 Reply Quote 2
        • F Offline
          freeheeler @isazi
          last edited by 26 Apr 2022, 19:05

          @isazi said in S9B Strange HR and HR-Zones behavior:

          may explain the missing part

          sorry… 🤦 I missed recognizing that the start was missing, not the end.

          living sideways

          1 Reply Last reply Reply Quote 1
          • F Offline
            freeheeler @Guest
            last edited by freeheeler 26 Apr 2022, 19:13

            @tomasbartko
            you might want to do some tests with watch integrated OHR and even a HR strap from a friend, before you do a hard reset and investigate further

            living sideways

            ? 1 Reply Last reply 28 Apr 2022, 06:45 Reply Quote 0
            • ? Offline
              A Former User @freeheeler
              last edited by 28 Apr 2022, 06:45

              @freeheeler said in S9B Strange HR and HR-Zones behavior:

              @tomasbartko
              you might want to do some tests with watch integrated OHR and even a HR strap from a friend, before you do a hard reset and investigate further

              I forgot to mention that I have used a custom Trail running sports mode. Tried also the default ones and a different HR strap, tried OHR. This is from this morning, for example:

              IMG_3859.jpg

              I think it’s pointless. I’m going to try factory reset now, although I have mixed feelings about that.

              F 1 Reply Last reply 28 Apr 2022, 07:00 Reply Quote 0
              • F Offline
                freeheeler @Guest
                last edited by 28 Apr 2022, 07:00

                @tomasbartko
                I have in memory that it takes some time before the zones are adjusted correctly. what do you see when you look into your older activities that were faulty back then? do they still look the same?

                living sideways

                ? 1 Reply Last reply 28 Apr 2022, 07:50 Reply Quote 0
                • ? Offline
                  A Former User @freeheeler
                  last edited by 28 Apr 2022, 07:50

                  @freeheeler Yes, unfortunately they all look the same. No change at all.

                  F B 2 Replies Last reply 28 Apr 2022, 08:04 Reply Quote 0
                  • F Offline
                    freeheeler @Guest
                    last edited by 28 Apr 2022, 08:04

                    @tomasbartko
                    😟

                    living sideways

                    1 Reply Last reply Reply Quote 0
                    • B Online
                      Brad_Olwin Moderator @Guest
                      last edited by 28 Apr 2022, 12:25

                      @tomasbartko Before you do the reset, do you have both default zones and sport-specific zones set up in the watch? And, are they different?

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      ? 1 Reply Last reply 30 Apr 2022, 07:17 Reply Quote 0
                      • ? Offline
                        A Former User @Brad_Olwin
                        last edited by 30 Apr 2022, 07:17

                        @brad_olwin Well, I did the reset and have good news - the problem with the stuck zone is gone. Did a few tests and it behaves normally now 🙂

                        1 Reply Last reply Reply Quote 4
                        • I Offline
                          ingiliz
                          last edited by 2 May 2022, 13:53

                          Hello everyone. I have the same problems when I train with the chest HRM. The firmware is up to date, the heart rate monitor battery is new, I wet the HR belt several times during training, but the heart rate was inadequate. I had set up HRZ4, I had turned on training peaks - cycling power, which all the time showed rtss 0.00, NP 0 (That I also don’t know why, but I understand it’s another topic). The next workout I will try at the same settings, but with OpticHRS. I haven’t reset the watch yet. It would be grateful if anyone would comment on these issues. I wish everyone health!

                          I 1 Reply Last reply 2 May 2022, 14:05 Reply Quote 0
                          • I Offline
                            isazi Moderator @ingiliz
                            last edited by 2 May 2022, 14:05

                            @ingiliz as you see the problem that @tomasbartko had was that HR was stuck in Z4 on the watch, even without HR being measured. So you need to test with OHR and with no HR at all before we can say if it’s the same issue, or just a broken HR strap.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            I 1 Reply Last reply 2 May 2022, 14:15 Reply Quote 1
                            • I Offline
                              ingiliz @isazi
                              last edited by 2 May 2022, 14:15

                              @isazi Thank you for the rapid response. Until ten days ago I used the same chest belt with traverse alpha and I believe it. Today I just checked the battery.

                              ? 1 Reply Last reply 5 May 2022, 20:31 Reply Quote 0
                              • ? Offline
                                A Former User @ingiliz
                                last edited by 5 May 2022, 20:31

                                @ingiliz as @isazi mentioned, try the same activity without the HR chest strap, just OHR on your wrist. But overall it seems to be a bit different issue than I’ve had. If it works with OHR, then most probably you just need a new strap and don’t have to reset the watch. Just my two cents.

                                1 Reply Last reply Reply Quote 2
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