shermata

isazi

@gabriele-gada contatta il supporto di Suunto, la stessa cose è successa recentemente ad un altro utente e gli hanno cambiato lo schermo.

Gabriele Gada

@isazi grazie

judnoe

Hola.
Ese problema se sabe a que es debido? A mi me paso y tenia el brillo en automático, y tengo miedo que me vuelva a pasar.
Gracias.

isazi

https://forum.suunto.com/topic/7868/ghosting-on-amoled-screen/

judnoe

He mirando los comentarios, pero no se sabe es una partida defectuosa o si puede volver a pasar.
Gracias.

A Former User

@judnoe Si el S7 está dentro de los dos años de garantía te cambian la pantalla gratis. La lógica dice que el problema volverá a ocurrir al cabo de aproximadamente el mismo tiempo y si la cambiás tendrá costo.
Además de la discusión que @isazi compartió hay otros usuarios que le sucedió lo mismo, a mí también pero ya me confirmaron que está en garantía pero aún no puedo mandar a cambiarla.

If the S7 is within the two years of warranty, they change the screen free of charge. Logic says that the problem will occur again after approximately the same amount of time and if you sent to change it, they will charge you.
In addition to the thread that @isazi shared, there are other users who have experienced the same thing, me too but they have already confirmed that it is under warranty but I still can’t get time to send to be changed.

tonyg42

@flypg Yes, you’re right, it seems that a lot of people has this problem… And not only on this forum. I saw other cases on Facebook. I hope that it’s only a defective serie.
Is it possible to light off the screen during activities, and to light it on for some seconds by pushing a button for example ?

judnoe

Yo cuando hago senderismo y conozco la ruta, pulso el botón izquierdo para volver a la pantalla de la hora y ahí la apago con el giro de muñeca, ademas si tengo bloqueada la pantalla desde la app de suunto en el reloj, para encenderla tengo que pulsar un botón.

A Former User

@tonyg42 said in shermata:
@flypg Yes, you’re right, it seems that a lot of people has this problem… And not only on this forum. I saw other cases on Facebook. I hope that it’s only a defective serie.
Is it possible to light off the screen during activities, and to light it on for some seconds by pushing a button for example ?

I understood that the cause it’s not a deffective reason. In less or high influence it’s related to the nature of the Amoled screen, no matter of what king of Amoled is. This happen on mobiles, TVs, etc. I could imagine that our screens on during various hours with almost the same area active in full white cause that this appear. Also by this reason I think that the problem comes back again after the same lapse of usage on any S7. For the moment I don’t like but I can live with this until I could sent my S7 USA for warranty.
Also the setting that I mentioned here, looks that works only on AOD, that it’s the mode when the display have more time the same static information on the screen. Now, I have the AOD OFF…

Correct, yes, I used my S7 on this way in almost 80%+ of my activities. Only on the first weeks I used in normal way or when I use the S7 to fly. At first time I doing on this way to extend the battery life and because I not take too much care about the metrics during the activity, now to take care of the display. Like @judnoe said, I turn on the SWA on the activity and press the left button to come back to the time. The time goes to screen off but the activity continues running. After finish, or in the case that I need to check something, I press the SWA button 2 times to entry to SWA, and left button again to leave SWA active and the screen off.

@judnoe said in shermata:
Yo cuando hago senderismo y conozco la ruta, pulso el botón izquierdo para volver a la pantalla de la hora y ahí la apago con el giro de muñeca, ademas si tengo bloqueada la pantalla desde la app de suunto en el reloj, para encenderla tengo que pulsar un botón.

De la misma forma lo uso. Sugerencia: Intentá pegar tu texto en español en algun traductor online (por ejemplo: deepl.com) para pegarlo acá en inglés ya que es el idioma en que se maneja el foro, así todos lo podrán leer y responderte

judnoe

Ok. @flypg, so I will next time. Thank you.