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    Battery drains very quickly S9B

    Scheduled Pinned Locked Moved Suunto 9
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    • M Offline
      maxm23 @Sergei Ladeishchikov
      last edited by

      @Sergei-Ladeishchikov thanks for reporting. I have the same issue after the latest software update. Before the update the battery lasted for more than one week with 1-2 activities during that time. Now it doesn’t last even a full day after 100% charge without any activities, not even wearing the watch. I’ve tried full reset as recommended by the Suunto support, no success. Now they want me to send the watch for an inspection. To be honest I don’t want to pay for fixing an issue which is obviously caused by software.

      Sergei LadeishchikovS 1 Reply Last reply Reply Quote 0
      • Sergei LadeishchikovS Offline
        Sergei Ladeishchikov Bronze Member @maxm23
        last edited by Sergei Ladeishchikov

        @maxm23 hi! Have you tried downgrading the software and calibrating the battery?

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          maxm23 @Sergei Ladeishchikov
          last edited by maxm23

          @Sergei-Ladeishchikov No, I haven’t tried to downgrading the software and calibrating the battery. Wasn’t aware of that possibility. Where can I find the instruction how to do it?

          zhang965Z freeheelerF 2 Replies Last reply Reply Quote 0
          • zhang965Z Offline
            zhang965 @maxm23
            last edited by

            @maxm23
            Charge your watch to 100% then waiting it drops to 0 untill you can only see the empty battery icon all over the screen and charge again to 100%.

            Winners Wear Winners

            M 1 Reply Last reply Reply Quote 0
            • freeheelerF Offline
              freeheeler @maxm23
              last edited by

              @maxm23
              you can find previous firmware here. download the one you want and pull it in SuuntoLink.
              Battery calibration sometimes goes weird, but what you describe is clearly not normal. my watch works the same as before the upgrade
              https://forum.suunto.com/topic/6836/firmware-collection

              living sideways

              M 1 Reply Last reply Reply Quote 0
              • Sergei LadeishchikovS Offline
                Sergei Ladeishchikov Bronze Member
                last edited by

                My watch I sent to unofficial service for diagnostic. There isn’t official service in my region and watch warranty ended.

                1 Reply Last reply Reply Quote 0
                • M Offline
                  maxm23 @zhang965
                  last edited by

                  @zhang965 Did that for 5 times in a row, as recommended by Suunto support, no improvement

                  zhang965Z 1 Reply Last reply Reply Quote 0
                  • zhang965Z Offline
                    zhang965 @maxm23
                    last edited by

                    @maxm23 said in Battery drains very quickly S9B:

                    @zhang965 Did that for 5 times in a row, as recommended by Suunto support, no improvement

                    I know, it’s…the last secours… personally the battery is getting lower capacity after 2years

                    Winners Wear Winners

                    M Sergei LadeishchikovS 2 Replies Last reply Reply Quote 0
                    • M Offline
                      maxm23 @freeheeler
                      last edited by

                      @freeheeler thank you very much for sharing. I couldn’t find the 2.20.30 release, which is the second latest. Any idea where to get this one?

                      zhang965Z 1 Reply Last reply Reply Quote 1
                      • zhang965Z Offline
                        zhang965 @maxm23
                        last edited by

                        @maxm23 said in Battery drains very quickly S9B:

                        @freeheeler thank you very much for sharing. I couldn’t find the 2.20.30 release, which is the second latest. Any idea where to get this one?

                        @Egika said in Firmware Collection:

                        Lima: https://devicefirmwares.blob.core.windows.net/firmwares/Lima-fw_2.20.30.680-F.zip
                        Ibiza: https://devicefirmwares.blob.core.windows.net/firmwares/Ibiza-fw_2.20.30.682-F.zip
                        Monza: https://devicefirmwares.blob.core.windows.net/firmwares/Monza-fw_2.20.30.540-J.zip
                        Oulu: https://devicefirmwares.blob.core.windows.net/firmwares/Oulu-fw_2.20.30.484-L.zip

                        Suunto 9 Non Baro code name Lima

                        Suunto 9 Baro code name Ibiza

                        Winners Wear Winners

                        M 2 Replies Last reply Reply Quote 1
                        • M Offline
                          maxm23 @zhang965
                          last edited by

                          @zhang965 It would be fine if the battery capacity would go down by 5-10% after a certain time. But degreasing directly after the update by >80% is not ok.

                          1 Reply Last reply Reply Quote 1
                          • Sergei LadeishchikovS Offline
                            Sergei Ladeishchikov Bronze Member @zhang965
                            last edited by

                            @zhang965 the problem was happened in one day. Before this problem my watch had worked during 5 days with activities and after the problem my watch work during 10 hours without any activities.

                            M 1 Reply Last reply Reply Quote 0
                            • M Offline
                              maxm23 @zhang965
                              last edited by

                              @zhang965 Many thanks!

                              1 Reply Last reply Reply Quote 0
                              • M Offline
                                maxm23 @Sergei Ladeishchikov
                                last edited by

                                @Sergei-Ladeishchikov said in Battery drains very quickly S9B:

                                @zhang965 the problem was happened in one day. Before this problem my watch had worked during 5 days with activities and after the problem my watch work during 10 hours without any activities.

                                That’s exactly the issue, I have

                                Sergei LadeishchikovS 1 Reply Last reply Reply Quote 0
                                • Sergei LadeishchikovS Offline
                                  Sergei Ladeishchikov Bronze Member @maxm23
                                  last edited by

                                  @maxm23 but my watch worked normal with last software during 1 month before this problem.

                                  1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    maxm23 @zhang965
                                    last edited by

                                    @zhang965 said in Battery drains very quickly S9B:

                                    @maxm23 said in Battery drains very quickly S9B:

                                    @freeheeler thank you very much for sharing. I couldn’t find the 2.20.30 release, which is the second latest. Any idea where to get this one?

                                    @Egika said in Firmware Collection:

                                    Lima: https://devicefirmwares.blob.core.windows.net/firmwares/Lima-fw_2.20.30.680-F.zip
                                    Ibiza: https://devicefirmwares.blob.core.windows.net/firmwares/Ibiza-fw_2.20.30.682-F.zip
                                    Monza: https://devicefirmwares.blob.core.windows.net/firmwares/Monza-fw_2.20.30.540-J.zip
                                    Oulu: https://devicefirmwares.blob.core.windows.net/firmwares/Oulu-fw_2.20.30.484-L.zip

                                    Suunto 9 Non Baro code name Lima

                                    Suunto 9 Baro code name Ibiza

                                    any trick how to install the “older” firmware? I’ve dragged and dropped the .zip file content to Suuntolink and connected the watch. It shows still the latest firmware. Does it need to be a Windows device?

                                    zhang965Z 1 Reply Last reply Reply Quote 0
                                    • zhang965Z Offline
                                      zhang965 @maxm23
                                      last edited by

                                      @maxm23

                                      Drop it on the gear icon if I remember anything

                                      Winners Wear Winners

                                      M 1 Reply Last reply Reply Quote 0
                                      • M Offline
                                        maxm23 @zhang965
                                        last edited by

                                        @zhang965 thanks, again. It worked.

                                        zhang965Z 1 Reply Last reply Reply Quote 0
                                        • zhang965Z Offline
                                          zhang965 @maxm23
                                          last edited by

                                          @maxm23
                                          I remember apple has some updates to slower their old devices …

                                          Winners Wear Winners

                                          M 1 Reply Last reply Reply Quote 0
                                          • M Offline
                                            maxm23 @zhang965
                                            last edited by

                                            @zhang965 I´ll check in a couple hours or latest tomorrow how fast the capacity will go down.

                                            M 1 Reply Last reply Reply Quote 1
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