Suunto 5 Stuck on update

[Esgalion]

Hello all, my watch dont work, stuck on down arrow.

SuuntoLink try to update my watch from v 2.20.30 to v 2.20.30 ??? same firmware, i dont know why.

Stuck on down arrow, when i try to update my watch, i got a Error message.

“Firmwave update error: mode switch failure to application.”

Im on windows 11, suuntolink ver 4.1.8

Thanks for help all

[Martin Vrska]

@Esgalion Something similar happened to me a few weeks after the update. Here: https://forum.suunto.com/post/113574

[Esgalion]

@Martin-Vrska said in Suunto 5 Stuck on update:

@Esgalion Something similar happened to me a few weeks after the update. Here: https://forum.suunto.com/post/113574

Thanks for reply !
I have try soft and hard reset, but nothing work.

How you solve this please ? thanks a lot.

[Martin Vrska]

@Esgalion My wife’s watch is under warranty, so on Wednesday I will take it to the store where we bought it. Have you tried a hard reset (pressing the top left and right buttons at the same time)? For me, after a short time, the arrow is down again, so I will complain to the seller.

[Esgalion]

@Martin-Vrska yes both reset, with app and with 2 uper buttons. nothing work.

so, i will do same, go to warrantly my new watch. Thanks for help