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Suunto 9 Baro crashes / restarts at the beginning of a training

Scheduled Pinned Locked Moved Suunto 9
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  • I Offline
    isazi Moderator @zadow
    last edited by 4 Oct 2023, 09:54

    @zadow honestly, I do not know. If something very different happens it is good to report it, if it is the same as before probably not useful. I do not know how much of Suunto resources are spent in the development for older watches.

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    Z 1 Reply Last reply 5 Oct 2023, 05:20 Reply Quote 1
    • Z Offline
      zadow @isazi
      last edited by 5 Oct 2023, 05:20

      @isazi understood and thank you. I stopped posting logs some time ago.
      Today I posted them again because I think it might help. I was lucky to sync my watch before activity, then during the activity watch restarted an I synced again. I do not know whether the second sync haven’t overwrote first one. But just for the case it might be useful, I posted it.
      My login is still the same. You’ll find it in the PM. 🙂

      Thanks!

      Suunto S9 Baro Titanium, Ironman l.e.
      Suunto Smart Sensor
      Wahoo Tickr FIT
      Hammerhead Karoo 2

      Swim Ride Run Rest Repeat

      1 Reply Last reply Reply Quote 1
      • J Offline
        jussim Bronze Member
        last edited by 17 Oct 2023, 04:33

        Another morning jog, another crash.

        9PP since 09-2025.

        Z 1 Reply Last reply 17 Oct 2023, 07:09 Reply Quote 0
        • Z Offline
          zhang965 @jussim
          last edited by 17 Oct 2023, 07:09

          @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

          Another morning jog, another crash.

          IMG_20231017_090810.png

          Winners Wear Winners

          1 Reply Last reply Reply Quote 5
          • J Offline
            jussim Bronze Member
            last edited by 26 Oct 2023, 04:27

            Yet another crash. What is it about mornings? This time I did get almost 2 km into it, though! Truly exceptional.

            9PP since 09-2025.

            C 1 Reply Last reply 26 Oct 2023, 06:45 Reply Quote 0
            • C Offline
              cosme.costa @jussim
              last edited by 26 Oct 2023, 06:45

              @jussim Well, clearly is your S9B, all my runs are in the mornings and I never had a crash, I have had other issues but never a crash.

              J 1 Reply Last reply 26 Oct 2023, 10:25 Reply Quote 0
              • J Offline
                jussim Bronze Member @cosme.costa
                last edited by jussim 26 Oct 2023, 10:25

                @cosme-costa At least these have always happened with the “lesser” morning jogs only. I’d be doubly pissed, if the actual workouts end up being sabotaged by S9B!

                9PP since 09-2025.

                J 1 Reply Last reply 26 Oct 2023, 11:44 Reply Quote 0
                • J Offline
                  jjpaz Bronze Member @jussim
                  last edited by 26 Oct 2023, 11:44

                  @jussim One question, the issue is always happening in the morning? First run in the morning?
                  Before the run, did you see the “sleep summary” screen in the watch?
                  I had one issue with that, when I haven’t seen the “sleep summary” screen and I start a new activity: the pre-activity menus are empty, without letters…
                  Next morning, be sure to see the ‘sleep summary’ screen and sync the watch with App before the activity.

                  Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                  J 1 Reply Last reply 27 Oct 2023, 04:19 Reply Quote 0
                  • J Offline
                    jussim Bronze Member @jjpaz
                    last edited by 27 Oct 2023, 04:19

                    @jjpaz said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                    @jussim One question, the issue is always happening in the morning? First run in the morning?
                    Before the run, did you see the “sleep summary” screen in the watch?
                    I had one issue with that, when I haven’t seen the “sleep summary” screen and I start a new activity: the pre-activity menus are empty, without letters…
                    Next morning, be sure to see the ‘sleep summary’ screen and sync the watch with App before the activity.

                    Funny that you should mention sleep summary, that morning I did in fact receive it after finishing the run. I had no idea that you might be able to start an activity without first acknowledging that summary! But I do sync with the App always before the run. It’s a routine every morning, along with syncing sleep data from Oura ring.

                    I do remember crashes happening on afternoon runs too, for example once or twice it happened after I had ran some 14 km of the planned 17 kms. But for whatever reason, more than 9/10 times it’s the mornings jogs.

                    9PP since 09-2025.

                    1 Reply Last reply Reply Quote 0
                    • T Offline
                      TyreseJ4
                      last edited by 27 Oct 2023, 17:51

                      My Suunto 9 has been in my drawer for a couple months and I decided to take it out and play around with it. Wanna know what it did when I set up an activity with no apps or sport profiles? Ding ding ding! Crashed! We might as well throw these things in the garbage. 🤣

                      F 1 Reply Last reply 27 Oct 2023, 18:35 Reply Quote 1
                      • T Offline
                        TyreseJ4
                        last edited by 27 Oct 2023, 17:51

                        My Suunto 9 has been in my drawer for a couple months and I decided to take it out and play around with it. Wanna know what it did when I set up an activity with no apps or sport profiles? Ding ding ding! Crashed! We might as well throw these things in the garbage. 🤣

                        1 Reply Last reply Reply Quote 0
                        • F Offline
                          freeheeler @TyreseJ4
                          last edited by 27 Oct 2023, 18:35

                          @TyreseJ4
                          despite double entry, I respond only once, hope that’s fine 😉

                          if you could do me a favour, please sync and send logs and pm me.
                          S9B crash was a topic some months ago and should be solved with latest FW

                          living sideways

                          1 Reply Last reply Reply Quote 2
                          • J Offline
                            jussim Bronze Member
                            last edited by jussim 31 Oct 2023, 05:11

                            Once again. I still wonder if it’s storage related, surely there’s a reason new firmware stores only about 20 hours worth of activities? I’ve taken a custom to observing watch right at the start and this crash happened within first steps. Screen went black and watch restarted.

                            9PP since 09-2025.

                            J J 2 Replies Last reply 31 Oct 2023, 07:54 Reply Quote 0
                            • J Offline
                              jjpaz Bronze Member @jussim
                              last edited by 31 Oct 2023, 07:54

                              @jussim Just to verify: try to delete all the old activities or perform a factory reset. That should free storage if that is the problem.

                              Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                              J 1 Reply Last reply 2 Nov 2023, 05:42 Reply Quote 0
                              • J Offline
                                jussim Bronze Member @jjpaz
                                last edited by 2 Nov 2023, 05:42

                                @jjpaz said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                                @jussim Just to verify: try to delete all the old activities or perform a factory reset. That should free storage if that is the problem.

                                Sure thing! I haven’t done a factory reset yet because I find it a bit too much of a chore to set things up again. But maybe at one point. In the mean time I’ve been experimenting with deleting older activities: trying to find out the point at which the watch starts removing old activities and trying to stay “ahead of it”. Haven’t been too successful, it would seem like…

                                9PP since 09-2025.

                                1 Reply Last reply Reply Quote 0
                                • J Offline
                                  jussim Bronze Member @jussim
                                  last edited by 8 Nov 2023, 05:47

                                  @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                                  … this crash happened within first steps. Screen went black and watch restarted.

                                  Exactly the same happened. Within first steps, before the activity was showing heart rate, the watch went blank.

                                  9PP since 09-2025.

                                  1 Reply Last reply Reply Quote 0
                                  • J Offline
                                    jussim Bronze Member
                                    last edited by 10 Nov 2023, 05:13

                                    Oh wow, yet another one and so soon, too. Jesus Christ this is killing me.

                                    9PP since 09-2025.

                                    BrunoHB 1 Reply Last reply 10 Nov 2023, 10:28 Reply Quote 0
                                    • BrunoHB Offline
                                      BrunoH Gold Members @jussim
                                      last edited by 10 Nov 2023, 10:28

                                      @jussim I have been following your painful travel here. All I can think of is that you must have a defective unit. No-one else seems to be experiencing this.

                                      I will try a few activities with my old S9B (if the new owner agrees to borrow it…) next week and see if I can reproduce it.

                                      Compasses: M-311, A-10, SK-7
                                      Diving: Finnlight Navy 90, Vyper
                                      Sports: Metron, S7, S9B and Vertical

                                      F 1 Reply Last reply 10 Nov 2023, 16:03 Reply Quote 0
                                      • F Offline
                                        freeheeler @BrunoH
                                        last edited by 10 Nov 2023, 16:03

                                        @BrunoH
                                        @jussim
                                        I was using my S9B few times during summer and autumn and never had a crash.
                                        I start to think it could indeed be an isolated defect and not a firmware bug.

                                        living sideways

                                        BrunoHB Z 2 Replies Last reply 12 Nov 2023, 18:22 Reply Quote 2
                                        • BrunoHB Offline
                                          BrunoH Gold Members @freeheeler
                                          last edited by 12 Nov 2023, 18:22

                                          @freeheeler My son’s S9B just did an awesome job on a 8km hike. With single band GPS it recorded just 20 meters more than Vertical and the difference in steps was only 60. I won’t go into other details as the personal details stored in the watch were not mine and Vertical was connected to HR belt.

                                          No crashes, but there was a loooong UI lag after I returned from the activity to the watch display and tried to scroll down to HR display. No HR but blank screen. I doodled for a while and somehow it woke up.

                                          Compasses: M-311, A-10, SK-7
                                          Diving: Finnlight Navy 90, Vyper
                                          Sports: Metron, S7, S9B and Vertical

                                          1 Reply Last reply Reply Quote 1
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