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Skin burnt by watch!

Scheduled Pinned Locked Moved Suunto 9
6 Posts 4 Posters 583 Views 4 Watching
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  • M Offline
    michaeldwilson Bronze Member
    last edited by michaeldwilson 25 Jan 2023, 00:32

    I was about to teach my class, it suddenly felt like a bug or spider bit me underneath my Suunto Baro 9 watch. As I checked, I realized that the watch was extremely hot and left my wrist burnt and reddened. Has this happened to anyone? The battery has been draining pretty fast lately, and I planned to send it in soon. But other than that, it’s always been great.

    D F 2 Replies Last reply 25 Jan 2023, 01:13 Reply Quote 1
    • D Offline
      DMytro @michaeldwilson
      last edited by 25 Jan 2023, 01:13

      @michaeldwilson seems to me like a faulty battery. I’d advise to stay away from the watch - who knows, battery might explode also.

      1 Reply Last reply Reply Quote 0
      • F Offline
        freeheeler @michaeldwilson
        last edited by 25 Jan 2023, 06:03

        @michaeldwilson
        please get in touch with support. I have never heard of it. the S9B housing is plastic and does not conduct heat very well. the only metal that’s also in direct contact with the battery are the 4 charging connectors.

        as @DMytro suggested, I would put the watch away and would not try to charge it again.
        watch transportation to a service center in general is not a risky thing, but I would ask when in touch with support.

        Is your watch still within warranty?

        living sideways

        M 1 Reply Last reply 30 Jan 2023, 17:56 Reply Quote 0
        • Z Offline
          zhang965
          last edited by 25 Jan 2023, 07:34

          I was burnt by s9b’s bracelet

          Winners Wear Winners

          1 Reply Last reply Reply Quote -2
          • M Offline
            michaeldwilson Bronze Member @freeheeler
            last edited by 30 Jan 2023, 17:56

            @freeheeler Thanks, FreeHeeler. I chatted with support and she asked me to send in the watch. I did. We’ll see what happens. It’s out of warranty.

            M 1 Reply Last reply 15 Feb 2023, 04:28 Reply Quote 3
            • M Offline
              michaeldwilson Bronze Member @michaeldwilson
              last edited by 15 Feb 2023, 04:28

              @michaeldwilson Follow up: Suunto replaced by SB9 with a brand new one. I certainly appreciate their customer support and the support of their products. I’ve worn Suunto watches for running/GPS since the X9s way back in 2005 or so. I’ve always been pleased and even more so now.

              1 Reply Last reply Reply Quote 9
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