• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

9 Baro does not charge after last update

Scheduled Pinned Locked Moved Suunto 9
5 Posts 4 Posters 423 Views 4 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • S Offline
    Soylent Yellow Bronze Member
    last edited by 4 Jul 2023, 20:39

    My 9 Baro does not charge anymore. The last time I charged, was also the time that I applied the latest firmware upgrade.
    I.e. since the upgrade I’m unable to charge the battery.
    Also, Suunto Link does not see the watch.

    Of course it could be the cable, but that has just been sitting in a stationary port.

    Is there any change the upgrade might have anything to do with this?

    I already:

    • tried different ports
    • clean contacts on the cable and the watch
    • ordere a new cable (will arrive in a couple of days)
    S F 2 Replies Last reply 4 Jul 2023, 21:01 Reply Quote 0
    • S Offline
      sartoric Moderator @Soylent Yellow
      last edited by 4 Jul 2023, 21:01

      @Soylent-Yellow
      Well, it could be possible even if I think it’s very unprobable.

      maybe you should contact support after you test the new cable

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.3.5 beta
      Suunto App IOs 2.46.0 (19453) beta on MBP M1

      1 Reply Last reply Reply Quote 0
      • F Offline
        freeheeler @Soylent Yellow
        last edited by 4 Jul 2023, 21:25

        @Soylent-Yellow
        did you also try on a usb wall plug adapter?
        you can let it stay connected for several hours and observe if something happens.
        never heard of an update breaking the charging

        living sideways

        1 Reply Last reply Reply Quote 0
        • R Offline
          runomatic Silver Members
          last edited by 5 Jul 2023, 06:15

          I would try a soft reset. Maybe that helps. I don’t think it is the cable.

          https://runomatic.de
          SUUNTO VERTICAL Titanium Solar Black (2.43.12)
          SUUNTO WING Black
          SUUNTO App (iOS)

          S 1 Reply Last reply 7 Jul 2023, 11:15 Reply Quote 1
          • S Offline
            Soylent Yellow Bronze Member @runomatic
            last edited by 7 Jul 2023, 11:15

            Well, the watch started charging again with a new cable, so I thought I had it resolved as a cable fault.
            But now the watch is charging again with the old cable too (and I must have plugged and unplugged that ober 20 times before I ordered the new cable)!

            I don’t think I’ll ever find out what the real problem was (temporary hardware fault or temporary software fault) but for the time being it is working again.

            1 Reply Last reply Reply Quote 2
            1 out of 5
            • First post
              1/5
              Last post

            Suunto Terms | Privacy Policy

              This community forum collects and processes your personal information.
              consent.not_received