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Sleep tracking bug ?

Scheduled Pinned Locked Moved Suunto Race
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  • S Offline
    SwissCheese @mgomes78
    last edited by 2 Dec 2023, 07:16

    @mgomes78 More or less the same issue, bought the watch, a week ago. Worked the first 2 nights, and then nothing. I did the reset, and lower the HR, but still nothing… Quite frustrating as I moved from the Peak Pro which worked just fined to the Race hoping for better performances…

    S 1 Reply Last reply 7 Dec 2023, 08:13 Reply Quote 1
    • F Offline
      fabula670
      last edited by 6 Dec 2023, 09:03

      Hi all,
      bought a SR a month ago, all’s gone right, no major problems with the old firmware as well (updated it as soon as it’s been released, though).
      Anyway, today is the first day that sleep has not been tracked; haven’t changed any parameters at all, this function worked quite well until yesterday.

      F 1 Reply Last reply 7 Dec 2023, 14:35 Reply Quote 0
      • S Offline
        SwissCheese @SwissCheese
        last edited by 7 Dec 2023, 08:13

        @SwissCheese Alright, so I increased my rest HR at 70 and now it seems to finally work !

        S 1 Reply Last reply 9 Dec 2023, 08:58 Reply Quote 0
        • F Offline
          fabula670 @fabula670
          last edited by 7 Dec 2023, 14:35

          @fabula670

          well, this morning I got the sleep tracking again; it showed up after a while, as when I woke up it stated “no sleep tracking”.
          This occurred a couple of times since when I’ve been using this function.

          I 1 Reply Last reply 8 Dec 2023, 14:46 Reply Quote 0
          • I Offline
            isazi Moderator @fabula670
            last edited by 8 Dec 2023, 14:46

            @fabula670 the watch needs to detect you are really awake before showing you the message and make the data available in the widget. So it is normal if you wake up and still see “no sleep tracked” for few minutes, before the algorithm decides that you are probably not going to bed again.

            What is not normal is if after a long time, or even at the end of the day, you still have “no sleep tracked”.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            1 Reply Last reply Reply Quote 2
            • F Offline
              fabula670
              last edited by 8 Dec 2023, 17:38

              Thanks for the info, Isazi; and yes, Wednesday remains blank regarding the sleep tracking.

              1 Reply Last reply Reply Quote 0
              • S Offline
                SwissCheese @SwissCheese
                last edited by 9 Dec 2023, 08:58

                @SwissCheese Well, false alert… it doesn’t work anymore… but for some reasons it tracked a nap yesterday after deactivated the VFC… but even with that, it didn’t track my night sleep… Don’t know what else I can do…

                1 Reply Last reply Reply Quote 0
                • Z Offline
                  Zachshere @mgomes78
                  last edited by 27 Dec 2023, 15:58

                  @mgomes78 I have had the exact same thing happen. Have you had any luck getting it to work? I am wondering what to do as well.

                  A 1 Reply Last reply 20 Jun 2024, 10:50 Reply Quote 0
                  • A Offline
                    aslysz @Zachshere
                    last edited by 20 Jun 2024, 10:50

                    @Zachshere

                    This is still a problem. I have the Race and the Vertical - both did not track sleep or measure HRV.

                    S. Vertical was replaced with a new one (by a service center in Finland) and since then it has been working properly.

                    Race shows 50% resources every morning and does not show (despite the appropriate sleep tracking setting) sleep data, neither HRV nor REM. My father’s S. Vertical had a similar failure twice in a row (!), the first time watch was replaced, after the replacement, sleep tracking and HRV worked for about 2 weeks, it no longer works despite many restarts. This time, instead of repairing Suunto, my father bought Garmin Tactix 7 Pro - he probably won’t go back to Suunto.

                    Like you all - as a fan of the brand and ascetic solutions, I am extremely disappointed with the failures. All my inc. suunto 9 baro tit. (from the first series), 9 pro, Vertical and Race crashed. Race hasn’t been sent back for repair yet, I’m still under the illusion that an update will solve the problem, it’s hard for me to believe that it’s a hardware failure.

                    Vertical Solar / Baro 9 Tit. … and in the past a lot of others Suunto dev. ;)

                    1 Reply Last reply Reply Quote 0
                    • V Offline
                      valery.kasinski
                      last edited by valery.kasinski 18 Jul 2024, 14:31

                      I have been wearing watches (suunto race) for a week 24/7 - haven’t seen anything like sleep tracking as such. (I already reset watches because after recent software update because, all hr and bo sensors stopped working), now - no sleep tracking.
                      HR sensors shows 45-50 in the morning, however no sleep tracking, I have default rest HR settings, sleep tracking on, dnd of.

                      1 Reply Last reply Reply Quote 0
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