S3F: missing altitude data and very wrong speed data

Armin S.

Hi, since a short time I read here in the forum. Great!
Now I have a question about an ugly problem: I use the Suunto 3 Fitness with an iPhone 7 - iOS 11.4 - and I’m actually very happy with this nice fitness watch and the Suunto app! But two things are very flawed, so I hope here in the forum someone has a solution or an explanation.

The speed of running and cycling is recorded completely wrong. Permanent misfires and outliers like 360 km/h speed are recorded. But: the S3F is correctly coupled with iPhone iOS 11.4!
No altitude informations are recorded.
As a control, I recorded the training with Endomondo in parallel. All data for speed/pace and altitude are recorded correctly !!
Has anyone had similar experiences. Is there any advice? Is it a software error or a hardware bug?

Thanks for your efforts.

SlaSh

@armin-s software error as watch getting data from the phone in this case with Endomondo recorded correctly.

Dimitrios Kanellopoulos

@armin-s I think S3F does not record altitude since lunch. It used to and the data was erratic. We are suffering from a Ascent bug that has deep roots to different calculation systems and I think they closed the ascent on S3f due to that.

That said I am responsible for this issue to getting if fixed and delivered asap but again atm it does not have big prio on S3F. I do hope though that it will be enabled once we have nailed down some altitude miscalculations

Armin S.

@dimitrios-kanellopoulos Thank you for your feedback! Well, at least I know what the cause is probably. Hopefully you can fix that in the near future. Best regards from Berlin.

Armin S.

@dimitrios-kanellopoulos I checked it again: until 26.06. the altitude information was transferred correctly to the APP - I had installed the beta ver. 1.20 with TestFlight. On 27.06. I installed the official 1.20: since that time I have no more altitude information I also made a new calibration of the s3f.
Maybe that helps to find the bug

Dimitrios Kanellopoulos

@armin-s yeah that is what I referring to. They stopped the altitude after some time.