Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
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  • Any upcomming release for suunto zh China version?

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    pavel.samokhaP
    @Kai-Liu No, Suunto App in Global and China are completely separate unrelated setups (in Europe and China respectively) for privacy and legal reasons. No data is shared between these two setups.
  • Move on my watch that won't sync to the Suunto app

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    T
    @Jack-Davis I have a same problem as you, went cycling on Monday and it hasn’t synced yet. Yesterdays cycling synced to app though.
  • Strava does not read gpx correctly from sportstracker

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    ?
    @Alfredo-Gascón-Sanchis You should pm @Dimitrios-Kanellopoulos after the normal service has been resumed to sent you a proper .fit file from SA. Probably tomorrow morning. This export as a fit file will arrive soon in SA, so any disruption is temporary.
  • Control type of notifications (Suunto app)

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    ?
    @cohiba1990 You’re welcome!
  • Elevation gain totally wrong on navigation screen

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    M
    @Mff73 Ok I see. Thanks guys for the info!
  • Swiming FIT files not sending interval data (or sending it incorrectly)

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    D
    @Dimitrios-Kanellopoulos It’s been a while since I raised this issue and you replied letting me know that a fix had been deployed, but the behavior is still exactly the same. I’m still using MC instead of SA because it’s the only way I can get the proper intervals and avg pace for swimming.
  • 3 Votes
    6 Posts
    209 Views
    suzzloS
    @Mff73 said in Triathlon - no activities detail - no detail of manual laps - and wrong data on laps in Strava: Even Triathlon custom sport mode can be customized in MC web and this mode will be synced to your watch with MC app (not feasible yet in SA @suzzlo to comment on this trick This trick has saved me!
  • Add to watch switch behind + sign on Routes

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    Dušan KovićD
    I know, that’s how I added it. But just a thing that could be fixed in one of the next SA updates
  • Spartan Sport wrong remaining distance after changing route

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    P
    I experienced the same thing three days ago. The remaining distance got stuck at 5.xx km I changed routes twice and the situation did not change, but selecting breadcrumb first, waiting a while (5’ I guess) and then loading the new route, worked.
  • Incorrect lap duration on Suunto App

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    khootengK
    @Dimitrios-Kanellopoulos Great to know that! Thanks.
  • Smart sensor... strange data

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    fejkerF
    It is not always the strap - at least in my case. I bought a new strap the first time these strange readings started happening because people on the Watchuseek forum suggested it and replacing the strap did nothing, I still had spontaneous bad readings, not every move, but totally random. Some FW updates were OK, others I had the problem … the pattern was usually every other update was bad for HR. Now I have two straps and two smart sensors at home and changing either just the strap or both sensor and strap doesn’t help. I don’t care much about HR anymore, it is just a guideline when I’m cycling uphill so I don’t overdo it, otherwise my legs give out sooner than my heart and lungs do. It is just something that bugs me and should be working OK-ish.
  • Can't sync long workout with suunto app

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    pilleusP
    @Dimitrios-Kanellopoulos said in Can't sync long workout with suunto app: delayed from google May be that it is a problem with Suunto servers, because my two activities from this morning and evening were not synced to Strava. No problem on Strava side, as far as I know.
  • Fake spikes on HR graphs

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    Dimitrios KanellopoulosD
    Ok I ll create a but. Unfortunately I dont have an Android phone to validate this atm. My N6P crashed with me falling on a rock but my One+7 is on its way thankfully friday. Could you send a link to this activity to check why? (You can pm me)
  • Activity isn't being tracked by map

    map activity-tracking distance mapping
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    X
    This was happening to me too. I found out that there was something wrong with the GPS file, and it wasn’t syncing correctly. All I had to do was do a soft reset, and it has worked perfectly ever since.
  • Location permissions | annoying Notification | general Question

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    Dimitrios KanellopoulosD
    @frazer anytime I learned some things today as well. Thank you
  • 0 Votes
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    147 Views
    Monica Alston-DuranM
    Thank you I will try it!!!
  • Suunto App not displaying map for horseback riding activities

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    sartoricS
    Di you try to wipe app cache ?
  • Portuguese translations

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    Luís PintoL
    @Dimitrios-Kanellopoulos solved! [image: 1574605153791-screenshot_2019-11-24-14-16-47-506_com.stt.android.suunto.png]
  • not synching

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    SimotroneS
    @sartoric the Watch is a Suunto Spartan sport wrist HR customized. The app is Android 4.12.6 . (The last version for what i know) I’m trying to reinstall the app.
  • 0 Votes
    6 Posts
    104 Views
    cosme.costaC
    @Roxana-Vatrici I saw the same, it happens with the last route in the list. But in my case, because I have enough routes to be able to scroll I could slide the toggle between the + and the bottom of the screen (you need tiny fingers) Indeed is an UI problem.

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