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  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • APP Data syncronization

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    enriqueescomsE
    @Dimitrios-Kanellopoulos Oops, well, I have reinstalled the app on the iPad and not only has it not worked but it has gotten worse
  • ZoneSense: unable to see in-app [Suunto Run]

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    ?
    @isazi It would be the icing on the cake to have an entry-level watch with this feature, and I guess it will also depend on the sales performance of this model. Time will tell PS If you or other field testers have any persuasion toward Suunto, please feel free to ask…
  • Sharing Video of Workout Not possible with Xiaomi Redmi

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    K
    @Gunnar I cannot Play the Video in Sharing Mode.
  • Heart Rate from imported FIT files are ignored

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    D
    @Mff73 Right now I’m more focused on the HR values. If I add 3h of more workout containing HR data I would expect other values (h:mm’ss) in screenshot 4 but I get the same values like in screenshot 3 (taken prior to importing an additional workout).
  • spelling error: Pace in PT version

    Moved issue translation known issue
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    Dimitrios KanellopoulosD
    Hi this is now a known issue
  • SA syncs stops when interacting with the watch

    bug
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    aldnetA
    Yes I agree
  • Suunto 9, SA and Speed spikes

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    ?
    @Dušan-Ković I think it is a feature/bug. Better send an email to support-en@suunto.com to make your voice heard. I am not sure if it is being worked on.
  • Danish translations watch / SA

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    Dimitrios KanellopoulosD
    @Nhumbug said in Danish translations watch / SA: opstigning Great! Thanks I ll move this forward!
  • 0 Votes
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    sartoricS
    Good
  • Notifications possible bug

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    sartoricS
    @cmiller6070 I suppose everything is enabled in android, settings / notification, isn’t it ? Unfortunately I don’t have android 8 so maybe it’s something related to that version.
  • Lost connection

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    nassoscN
    I have the same issue on iOS. after every workout in order to sync with the app I have to quit the application in order to sync. No need to the whole process of pairing.
  • Weekly view

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    Dimitrios KanellopoulosD
    ah ok. Yes we are working on this perhaps on the watch as first target
  • Notifications and vibrations on the Suunto 9

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    Dimitrios KanellopoulosD
    Let me report this
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    jthomiJ
    @Andreas-PÖLZL But apps installed could crash both apps, and cause bad syncs, and also can cause a bricked watch. That was often discussed here. I am on iOS but Android is the same I thing. You can use both apps and the watch. But always be sure that only ONE app is running, even in the back. I use MC to sync my watch to Movescount and Strava, then close the app, wait a couple of minutes to be sure no process is running in the background. Then start the SuuntoApp and sync again. And close the app when sync is finished. Works for months now. Sometimes I forget the close MC or SA in the back while opening the app, and then it just doesn’t work, and sometimes it forces the watch to start new.
  • Not display only whatsapp notification

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    sartoricS
    @Giulio-Cannas What about these ? https://forum.suunto.com/topic/41/notifications-on-android https://forum.suunto.com/topic/1678/notifications-in-android There are tests that can be done (unpair, battery saving etc. ) have you already tried it ? It could be an problem related to Android 8
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    Dimitrios KanellopoulosD
    @Armin-M thanks. !
  • Triathlon Splits not visible on app but appear in MC

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    ColdBeerC
    @MarkG For sure, every user has his own experience. In my personal experience the way I wear my watch is: I wear my watch 24x7 Normally it’s weared like a normal watch When I’ll take a workout I press it about 1 inch (2-3 cm) above my wrist bone and tighter than normal Temperatures here are relatively mild (and I don’t go out for training if it’s colder than 5-7ºC) but cold enough to put a difference Anyway, I never had your poor experience. I know someone who needed to depilate his wrist to let his watch take good data (with Suunto and with Polar), but as I told you, mine is pretty hairy and have no problems. Coming back to multisport conversation, it’s like a pretty nightmare: Spartan Series (and S9) are multisport series just because: have a triathlon mode (but limited to exactly just that) you’ve got the option to change sport mode whenever you want (but hey! nobody said it must be easy!) BTW, MC has a good point of view of the triathlon and multisport records, but it’s not still expected on SA.
  • I get only phone call notifications

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    D
    @sartoric fixed it, thanks!
  • Diary: Steps and calories not showing the correct amounts.

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    S
    Having the same issue. Suunto: any solution yet?
  • Android 3.64.2: Edited activities uploaded as original

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    Michal OrlíkM
    @stromdiddily I had disabled data on phone

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