Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • Sleep time synced incorrectly from watch to app

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    1 Votes
    5 Posts
    268 Views
    Daniel SchusterD
    @enneo thank you that’s what I’ve done so far - it works and I can live with it It’s just a shame that once the wrong sleep duration has been synchronized, the app no longer synchronizes the duration that was updated too late. I hope this will be taken into account in the next update
  • Cannot create route when I use cellular data

    5
    1 Votes
    5 Posts
    211 Views
    xizzhuX
    @Kai-Liu There is no restrictions on how you connect to the Internet from Suunto App, and it should behave exactly the same on WiFi and Cellular. I suspect your cellular provider blocked the endpoint we use to fetch the routing information?
  • Remove watch from from list of already paired without connecting again

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    2 Votes
    5 Posts
    196 Views
    AudaxjoeA
    @orzechszek worked for me also. Thank you.
  • Activity tab remains empty

    Moved
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    2
    0 Votes
    5 Posts
    285 Views
    Wojciech PlonaW
    Yesterday I tried to connect watch to the iPad and, to my surprise, all the data was loaded and displayed correctly. So then I repeated the whole process of unpairing, deleting app cache on my android phone, also deleted bluetooth cache. Turned connection discovery off and on, paired and voila, all data is displayed correctly on my android app. I don’t know which step helped but I’m glad it worked, maybe someone will find this post useful.
  • user profile map - workout colour

    map workout colour settings
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    1
    1 Votes
    5 Posts
    235 Views
    F
    Can you change the map instead?
  • Android - Bad plotting of Pace time graph

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    5 Posts
    257 Views
    Inge NallssonI
    Darn… I brought this up yesterday in an open topic (I’m seldom logged in and therefore can’t read things in this forum section). From my experience, having used a Race S since December 2024 and never gotten a finely plotted pace graph, the length of the session does not matter, it is the span between fastest and slowest pace that trigger different renderings. As a ‘bug fix’ (I wrote today) I will walk the last 10 seconds of every run henceforth: “Zonesense difficult to understand” https://forum.suunto.com/post/165127 Otherwise we get things like the plot below, where I upped the pace with 5 seconds every kilometres the first 5 km, and then fell back to the opening pace for the last 5 km. But there’s not a chance to see the pace changes with this coarse platting: [image: 1743693563927-1000006892.jpg] Contrast this with today’s experiment where I began with walking pace the first 30 seconds (same screenshot as in the linked posting): [image: 1743693693225-1000006891.jpg]
  • APP Data syncronization

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    0 Votes
    5 Posts
    198 Views
    enriqueescomsE
    @Dimitrios-Kanellopoulos Oops, well, I have reinstalled the app on the iPad and not only has it not worked but it has gotten worse
  • ZoneSense: unable to see in-app [Suunto Run]

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    0 Votes
    5 Posts
    182 Views
    ?
    @isazi It would be the icing on the cake to have an entry-level watch with this feature, and I guess it will also depend on the sales performance of this model. Time will tell PS If you or other field testers have any persuasion toward Suunto, please feel free to ask…
  • Sharing Video of Workout Not possible with Xiaomi Redmi

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    0 Votes
    5 Posts
    193 Views
    K
    @Gunnar I cannot Play the Video in Sharing Mode.
  • Heart Rate from imported FIT files are ignored

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    0 Votes
    5 Posts
    587 Views
    D
    @Mff73 Right now I’m more focused on the HR values. If I add 3h of more workout containing HR data I would expect other values (h:mm’ss) in screenshot 4 but I get the same values like in screenshot 3 (taken prior to importing an additional workout).
  • Gefahrene Touren(Routen) werden in der Karte nicht angezeigt

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    0 Votes
    5 Posts
    606 Views
    E
    @Egika und @Shrek3k Vielen Dank für den Tip und Hinweis. Ja so funktioniert es wieder. LG Enrico1705
  • 0 Votes
    5 Posts
    292 Views
    Mff73M
    @bart80 If you are sure, no problem.
  • spelling error: Pace in PT version

    Moved issue translation known issue
    4
    1
    1 Votes
    4 Posts
    131 Views
    Dimitrios KanellopoulosD
    Hi this is now a known issue
  • SA syncs stops when interacting with the watch

    bug
    4
    1 Votes
    4 Posts
    127 Views
    aldnetA
    Yes I agree
  • Suunto 9, SA and Speed spikes

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    4 Posts
    146 Views
    ?
    @Dušan-Ković I think it is a feature/bug. Better send an email to support-en@suunto.com to make your voice heard. I am not sure if it is being worked on.
  • Danish translations watch / SA

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    1 Votes
    4 Posts
    64 Views
    Dimitrios KanellopoulosD
    @Nhumbug said in Danish translations watch / SA: opstigning Great! Thanks I ll move this forward!
  • 0 Votes
    4 Posts
    281 Views
    sartoricS
    Good
  • Notifications possible bug

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    1 Votes
    4 Posts
    163 Views
    sartoricS
    @cmiller6070 I suppose everything is enabled in android, settings / notification, isn’t it ? Unfortunately I don’t have android 8 so maybe it’s something related to that version.
  • Lost connection

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    1 Votes
    4 Posts
    119 Views
    nassoscN
    I have the same issue on iOS. after every workout in order to sync with the app I have to quit the application in order to sync. No need to the whole process of pairing.
  • Weekly view

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    0 Votes
    4 Posts
    77 Views
    Dimitrios KanellopoulosD
    ah ok. Yes we are working on this perhaps on the watch as first target

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