Subcategories

  • All resolved bugs and issues

    192 Topics
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  • Bug of suunto app after an update

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    sartoricS
    Yes, you can
  • Samsung S10+ app freezes and crashes constantly

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    Saketo NemoS
    What version have you used?
  • Elevation bug in autolap data

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    ?
    I remember reporting the same issue a couple of months ago.
  • Manager my routes on suunto app

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    freeheelerF
    @Marc-Er mine works… 4 10.4 and s9b with latest fw
  • Spartan Trainer pairing failed

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    DussenD
    I’ve installed the Suunto App on my Samsung phone. Pairing was not a problem. I guess SA doesn’t work on a chromebook.
  • Suunto App shared link wrong ascent values

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    fejkerF
    @defag maybe they are waiting for all the people to stop using Suunto as their platform of choice, then they will consider fixing simple bugs like these.
  • Restore deleted moves

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    Neelke StadlerN
    Had to uninstall and reinstall app and when syncing then it syncs deleted moves. So its more about uninstalling the app than unpairing the watch
  • Share Workout photo

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    K
    [image: 1573214162374-screenshot_20191108_125234_com.stt.android.suunto.jpg] [image: 1573214162366-screenshot_20191108_125241_com.stt.android.suunto.jpg]
  • This topic is deleted!

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  • This topic is deleted!

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  • My Week excersice duration did not restart after the week ends

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    Enrique Romero ME
    I find out the reason… I don’t know why but my watch synced twice the same activity.
  • Ascent / Descent S3F

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    sartoricS
    @Fripp You can check this problem with a simple search on the forum https://forum.suunto.com/search?term=s3f ascent&in=titlesposts Please, always try to use the search function as most of the issues were already discussed. As you can see this was an old solved issue. Which app version do you have ? Which kind of activities do you record ? Because, as a non Baro watch, s3f has a 7 meters threshold to calculate ascent I’m closing this one to avoid duplicates, please use one of the existing discussions to reply.
  • Problems with Crosscall - Android 8.1

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    sartoricS
    I would contact both Suunto and Croscall support I bet it’s somehow related to Android
  • Spartan trainer not allowed to sync with app of week starts on monday

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    isaziI
    @Ingrid-Wertheim-Aymes it’s being discussed many times in the forum already, unfortunately. You probably use your phone in English (US) and the first day of the week in that locale is Sunday. Suunto App does not let you overwrite that, so if you enable time synchronization between app and watch it overwrites your watch choices with the phone choices. https://forum.suunto.com/topic/926/add-the-first-day-of-the-week-function-in-suunto-app/
  • Only default HR Zones on the app

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    isaziI
    @francescobaldi known issue, unfortunately Hopefully future versions of SA will better integrate with the Ambits.
  • Suunto app - Suunto 9 - activity sync problem

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    sartoricS
    Do you see graph for that activity in the watch ? If yes (so the full-info activity is still there) the quick way is, delete activity from SA and uninstall-reinstall it so data will be sync again anyway there are several discussions about this topic. I’m closing this one to avoid duplicates. Please join one pf the other discussions and use the search button the next time https://forum.suunto.com/search?term=activity not synced&in=titlesposts&matchWords=all&sortBy=relevance&sortDirection=desc&showAs=posts
  • History only for the last 5 months

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    Dimitrios KanellopoulosD
    Perhaps cache ? Have you tried navigating via the calendar ?
  • 4.26.3 - SA does not sync power meter data

    ambit3 powermeter suunto app android
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    Mff73M
    @rodrak 4.26.3 in the title is the version of your SuuntoApp? Latest version is 4.38, maybe worth update it before any conclusion.
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    Dimitrios KanellopoulosD
    @sartoric need an activity link please
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    E
    Unrelated issue but using 4.39.1 beta: 2 days ago, WeaOS Suunto App crashed after 12.5km during a hike using the stock hiking mode. I started the new hike within 2min of it crashing. Other settings that were on: airplane mode, offline downloaded map, “good” location with fusedtrack, and route downloaded from komoot for komoot waypoints. Sadly, I forgot to send logs to suunto after this hike. I sent logs 2 days later due to the previous issue. Part 1: https://www.strava.com/activities/5261004382 https://www.suunto.com/move/krishehl/6096712de830d72299855564 Part 2: https://www.strava.com/activities/5261004957 https://www.suunto.com/move/krishehl/609671358243c07c306c1413 Whole hike via girlfriend Garmin. https://www.strava.com/activities/5260853561 Disregard the Suunto 7 having 2x altitude this has been a reoccurring issue on 3 brand new Suunto 7 watches sent from Suunto Headquarters. I gave up on the altitude issue. Feature Requests: Let us combine hikes in the Suunto app on the phone and/or watch. The hike saves into Suunto 7 WearOS app “Diary” after it crashes but I cannot resume hike from the diary. I would like to click on the diary hike and resume hike including all my previous stats like trail breadcrumb/tracing, heart rate, and etc. No matter what software will have issues, I’ve had strava crash on my phone but it saves all data and resumes using all previous data as a safety net. Please add the resume activity feature in Diary!

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