Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • Long activity won’t upload

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    11 Posts
    271 Views
    Brad_OlwinB
    @brianpaulhill Newer than mine! should work.
  • Errors in calculating calories and sleep display on SA

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    85 Views
    ?
    @Pattadon said in Errors in calculating calories and sleep display on SA: Cheer up! you guys have done well so far and I very enjoy using the watch and the app. This is just another tiny little bug to fix. To the team, this is something I have to agree. Moving back between Movescount and SA, and I do think SA is superfun to use. The ability to see people’s exercises route is just brilliant!
  • Heart Rate Monitor and Apple Health

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    1 Votes
    11 Posts
    418 Views
    Armin S.A
    @Dimitrios-Kanellopoulos said in Heart Rate Monitor and Apple Health: @helgonet12 I hope around OCT Great!
  • New laps table: manual laps missing

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    11 Posts
    349 Views
    Rémi PerrinR
    ok, sorry
  • Sync delay for hours / days

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    261 Views
    N
    The reason for this is: the latest move will not be synched with rubitrack, As work around I generate a “fake move”. With the next sync the data shows up. NT
  • Route missing 400 m at the end in OK GPS mode

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    johan6504J
    Yes, that was my main question. Complete track in QS, strava and SportTracks but lack of 400 meters in Suunto app…
  • How to transfer a route from Suunto app to the watch

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    11 Posts
    183 Views
    Stephen WoodsS
    @isazi thanks. Used mc from a laptop and all good.
  • How to switchoff automatic splits

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    11 Posts
    219 Views
    ?
    @Brad_Olwin I agree that a larger phone screen with higher resolution would make it easier. I also agree that is is still possible to plan a route even on a small phone screen, but that would involve a fair bit of zooming in and out for longer routes. I am still bothered though that there is no elevation profile when editing a route in SA. My phone is intentionally small (5" screen) because I take it with me when running. I don’t have a tablet but I have a couple of Mac laptops and a Windows desktop.
  • Suunto app: Heart rate data is missing in activity.

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    K
    Appreciate your help. @NickK @Dimitrios-Kanellopoulos
  • What is new in iOS version 1.30.0?

    Moved
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    11 Posts
    183 Views
    lexterm77L
    I see fixes Traverse Alpha Cumulative Distance data field works in laps section. I wonder if A3P power data is fixed also.
  • SA Beta 1.70.0 (8395) hanging

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    1 Votes
    11 Posts
    131 Views
    Brad_OlwinB
    @omunoz Good as I am having no issues on iPhone X…waiting for the 12 to be announced, I need a new phone.
  • New version of Suunto app has dumped all my old data

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    138 Views
    MiniForkliftM
    Don’t know about anyone else but I can’t remember the last time I had to manually log into the app. Are you talking about the SA on your phone? I just open it and it syncs to the watch straight away, no log in required I think if I had to log in every time I opened the app I’d go mad
  • Sleeping times strange drift...

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    288 Views
    Dimitrios KanellopoulosD
    Incoming hot fix for the app is tested. Next week should be out.
  • Black map every time I upload an activity

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    11 Posts
    253 Views
    freeheelerF
    @martintrail happens on a daily basis with my account. it’s known and reported
  • 2 Votes
    11 Posts
    361 Views
    dankcushionsD
    i actually misunderstood the issue. it’s nothing to do with strava. runna connects directly with suunto, it just ALSO connects with strava (where it has the same issue). if you disconnect/dont have strava the issue is still present in runna. i ended up returning the watch and suunto support automatically closed the ticket (all support tickets auto close if you don’t reply to their updates, and support have to reply to your reply to hit the targets, so you end up in this endless loop and i give up ) very weird for suunto to not care about this issue with a top 10 health and fitness app, and number one training app, but not my problem anymore …
  • Sleep Tracking does not match between watch and app

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    11 Posts
    380 Views
    2
    I just discovered that my sleep matches between watch and app, but the app I installed on an Android phone and the data that runalyze read are different. They are shorter and wrong as it has been described before. [image: 1745756021145-screenshot_20250427_141035_suunto.jpg] Interestingly the data in the iOS app are still correct after force closing the App… [image: 1745756163403-ff413c9e-e84d-4b5e-9332-c37c0bda7fda-image.png] So I guess that the backend has some issues…
  • Trouble in the Heat map (Suunto app) x iOS

    known issue issue
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    10 Posts
    78 Views
    tazio390T
    @dimitrios-kanellopoulos ok thanks
  • Wrong spanish translation for POWER

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    10 Posts
    105 Views
    Dimitrios KanellopoulosD
    @aldnet Done
  • Strava Double entry

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    124 Views
    Dimitrios KanellopoulosD
    Its different timestamp due to Strava changing their timezone api.
  • Elevation data for imported activities

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    10 Posts
    139 Views
    suzzloS
    @Dimitrios-Kanellopoulos and developers

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