Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • Multisport cycling does not export power meter data

    Moved
    2
    0 Votes
    2 Posts
    59 Views
    Dimitrios KanellopoulosD
    @ze-stuart please pm a link
  • Glitch when uploading a large number of videos to activity

    2
    0 Votes
    2 Posts
    49 Views
    Mff73M
    @ulis358 maybe try to open it in sportstracker web site, you may edit it from there and try to remove bad video from there. or delete it from this web also, uninstall phone app and reinstall to reimport this acitivity to try again from scratch (if you have still the full data in your watch check before deleting )
  • Editing sleep tracking

    2
    0 Votes
    2 Posts
    69 Views
    isaziI
    @hoxha not possible as far as I know.
  • suunto 7 pairing with iPhone 13 issue

    2
    0 Votes
    2 Posts
    41 Views
    Jamie BGJ
    @רועי-פורת if you reset your watch, it will put it back into pairing mode. This is normally the standard method to pair a smartwatch with a new device.
  • How to fix a bad point in the route ...

    2
    0 Votes
    2 Posts
    82 Views
    EfejotaE
    @seb57 you cannot do it in the App, AFAIK. There are several third party possibilities, but From what I have read they are used to fix problems at the end (I.e., cutting not-desired additional time). There are several posts about them in this forum. For example here there is some info and links: https://forum.suunto.com/topic/5581/crop-activities?_=1640119403006
  • Bad 3 sec Power Data field translation Italian

    2
    1
    1 Votes
    2 Posts
    86 Views
    sartoricS
    Yeah, this has been already reported a couple of times for Android
  • 2.11.0 (9541)

    2
    1
    0 Votes
    2 Posts
    196 Views
    sartoricS
    translation error for Italian [image: 1646046301290-translation.png] It seems that Average HR has been translated to Average hour (ora)
  • 2.13.0 (9676)

    2
    3
    1 Votes
    2 Posts
    119 Views
    sartoricS
    the video bouncing.mp4
  • 0 Votes
    2 Posts
    68 Views
    Brad_OlwinB
    @Rokelly I am using a beta version of Ventura and not having this problem OS 13.2 and did not test prior versions. I was able to create a route on my MacBook Pro 16 M1.
  • 2.20.0 (11250)

    2
    1
    5 Votes
    2 Posts
    176 Views
    EgikaE
    love it!!
  • Translation error SA 2.22.0 (11730)

    2
    1
    4 Votes
    2 Posts
    126 Views
    EgikaE
    @trailcafe thank you! This is known at Suunto.
  • Beta/ TestFlight version older than App Store

    2
    1 Votes
    2 Posts
    135 Views
    ?
    @lessthanmore The beta is ongoing. But it’s true that the released version is somehow older?..
  • Elevation not being calculated

    2
    0 Votes
    2 Posts
    144 Views
    Brad_OlwinB
    @krsiakmartin the app does not recalculate elevation data. You will have to use a GPS conversion website to add elevation data. Suunto has never done this IMHO.
  • Six week average training model wrong

    2
    0 Votes
    2 Posts
    148 Views
    M
    @Richard-Thygesen I think it depends on how Suunto calculates or interprets the averages and how clearly a pyramidal or polarized one can be recognized. To clarify: Calculated: If you train polarized for 5 weeks and pyramidal in the 6th week, the entire average zone time for the last 6 weeks could well be pyramidal. Especially if you have “just” reached the polarized model some weeks. Interpreted: Suunto only takes the results model of the weeks and takes these as statistics. So: Week1: polarized Week2: polarized … Week5: polarized Week6: pyramidal Average: polarized but with this method it becomes complicated when it is not clear. e.g W1: polarized W2: pyramidal W3: polarized W4: basis W5: sweet spot W6: pyramidal Average: ?
  • Fitness level tab in iOS app

    2
    1
    1 Votes
    2 Posts
    130 Views
    Brad_OlwinB
    @tomasbartko Seems like an old version of the app. Fitness level now is under Analysis and looks like this. [image: 1692315700993-img_e5ddc8d2ceee-1.jpeg]
  • IOS App bug related to calories

    2
    6
    0 Votes
    2 Posts
    104 Views
    M
    @brusa69 there seems to be more things lacking in the direct Suunto App to Apple Health transfer… If you look at your HR curve, you will see very little data points on the one in the activity from SA, but probably the full samples from Strava. Note that I say probably, because I never did Strava>Health imports, but I did re-import activities to Health via Rungap, and got the full HR samples… I think I recall something about .fit files not being all formatted the same way, maybe there are some data labels or timestamp managing that induce those incorrect importss.
  • 9 peak fallo al acoplar

    2
    0 Votes
    2 Posts
    74 Views
    isaziI
    @faustoMM have you tried to unpair the app from the watch, remove the watch from the phone, and then pair everything again?
  • compare two routes

    2
    0 Votes
    2 Posts
    79 Views
    Brad_OlwinB
    @wargrider I am not sure what you mean but there is still a comparison in the app of two different dates with the same route.
  • Longest trail run this year - bug?

    Moved
    2
    0 Votes
    2 Posts
    141 Views
    isaziI
    @jakubdr that achievement is app generated, so an app bug. I’ll move it to the iOS section.
  • Ambit 3 difficulties to sync

    2
    1 Votes
    2 Posts
    112 Views
    ?
    Again having difficulties. Installed beta again 2.31 on iOS 17.3, connected both watches on the morning. At night wanted to sync and I got this. Sent logs ![alt text]([image: 1707281764725-e39f2520-2469-403c-a6d3-f59f01e31504-image.png] image url)

Suunto Terms | Privacy Policy