Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • Weird Resources in IOS Beta

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    399 Views
    helgonet12H
    Hi! I would like to know if Suuntos new algorithm includes stress or not. I find it strange if it doesn’t but that would explain why I always have stress score 0. Every day is the same since the new algorithm was introduced. Does anybody know if they include or exclude stress score? For me resources doesn’t work at all. And I also get everyday the same resource score 99% when I wake up and it goes down in a very linear line No matter what I do during the day. I find the heart rate ok during the day (not including any sport activities). The same for HRV. At least for me the resources are unusable. I´m using Suunto vertical with latest firmware update, iOS Beta latest version [image: 1707573198357-sk%C3%A4rmavbild-2024-02-10-kl.14.45.30.jpeg.png]
  • Resyncing a previously synced activity to Suunto App

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    J
    @mff73 Thanks again…my last question. As you can see in these pictures (all of them are from the same activity), I can see different data of these activities that seems lost. What I can´t see are the charts in my watch and the route in the app. JA [image: 1630426012457-picture1.png] [image: 1630426012303-picture2.png] [image: 1630426012200-picture3.png]
  • iOS 2.25.66

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    17 Posts
    432 Views
    Stefan KerstingS
    @isazi excited really looking forward to this widget!
  • No sleep data in IOS app

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    17 Posts
    518 Views
    Brad_OlwinB
    @Iver-Nicolaisen-0 I would contact support. In the last week, I have tested S9PP, Race and Vertical. All are are recording sleep and syncing to the app.
  • Mandatory Update never seen before in Suunto App - anybody?

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    588 Views
    M
    @Pierre-L I’ve got exactly the same problem you had. I accepted the critical update, the app worked as normal for about 2 days and then would no longer open. It still won’t open 3-4 days later so I’m also going to have to delete and reinstall it. Do you lose any data - routes, custom sport modes etc - if you delete the app? I assume it’s all saved on a server and will redownload to the phone app? Edit: my phone is telling me I have over 2GB of data in the app, no idea what this is, I thought only the most recent activities (plus routes) were stored on the phone. [image: 1752520937711-img_4221.jpeg]
  • Routes won't match same runs

    issue known issue
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    1 Votes
    16 Posts
    136 Views
    Dimitrios KanellopoulosD
    Thanks this is now a known issue.
  • Daily activity register (journal)

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    16 Posts
    130 Views
    Dimitrios KanellopoulosD
    @slashas its not lost but the week gets cleared up afaik. But sure, definately something to improve.
  • when I starting sync app is freezing on 1.5 secs

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    16 Posts
    117 Views
    J
    I’m suffering from this too and I’ve heard too many stating the same, have to ask around if we know any root cause or can see it from analytics, but this is not good. It continues in the next release too, we’ll see if that one comes to Beta or can we fix this before next beta release.
  • Help with swimdata

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    johan6504J
    @Dimitrios-Kanellopoulos This thread is related to the same discussion we had on messenger about file from SA was missing pool length and number of laps. Any idea when it can be set to resolved.
  • Weather.com widget

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    16 Posts
    180 Views
    Asaf BahirA
    @Dimitrios-Kanellopoulos It works finally Thank you all for your support
  • Sharing activities doesn’t work any more

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    16 Posts
    172 Views
    Stefan KerstingS
    It works again
  • iOS issues tracker list

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    16 Posts
    1k Views
    Tomas5T
    Today i found out that Android version of suunto app has more usefull features as fullscreen zoomable graphs, comparison of multiple activities on same track and some other features looks more usable. Can we expect improvements in iOS version to match Android usefull features?
  • HRV trend - iOS Suunto app

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    4 Votes
    16 Posts
    417 Views
    Arnaud LclrA
    Thanks @Brad_Olwin . Fingers crossed !
  • Step Count

    Moved bug issue
    15
    1 Votes
    15 Posts
    285 Views
    Dimitrios KanellopoulosD
    @slashas said in Step Count: @nicolasp same here, few syncs and everything spot on. Still some sleep metrics are missing in diary, but this is coming I think, not yet prepared. [image: 1522175780585-b4eaefee-6b4b-488f-b30f-70811ae04a97.jpeg] correct! should be in the release notes (but not sure)
  • Diary data doesn't sync from Android to IOS

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    15 Posts
    225 Views
    NicolasPN
    I am curious to know if those on IOS only (IPhone + Ipad) have their Diary automatically synced between the two devices or if they need to pair the watch with each device to have the Diary synced like me Android phone + Ipad
  • iOS 1.2.1 (6332) MC sync issue.

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    15 Posts
    263 Views
    valdis830V
    @jthomi It´s possible, but I will not test if it is true. iOS 12 will be in the stable version right away
  • Distance and vertical in alpine skiing

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    15 Posts
    398 Views
    Tim4cT
    @Lozen So do i
  • Suunto sparta ultra gets stuck during cycling mode

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    15 Posts
    105 Views
    Dimitrios KanellopoulosD
    @Micu-Laurentiu-Gabriel woah! I would love to see if the next update fixes this issue. Thanks for the feedback. Please come back if you try the new update (When it goes out)
  • No map for the workout

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    15 Posts
    336 Views
    Bogdan1921B
    Also here, the same problem. No map on the SA…
  • Wrong calculation of ascent in v 1.80

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    15 Posts
    225 Views
    freeheelerF
    I am glad pool swimming does not add ascent to the summary sorry, I don’t have iOS, I need to mention this in Android

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