Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
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  • Sync Error SA via API

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    P
    spoke to the RT guys. rubiTrack downloads what it gets from the API. If something is missing, the reason is that it doesn’t exist (on Suunto’s API page).
  • Précision GPS

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    J
    There may be a problem with the cache of the watch, it’s worth trying a soft reste (upper button during 12s). Most of the GPS reviews are quite positive for the S9, so no reason it wouldn’t work for you. I personally experienced very accurate tracks so far, happy to share some activities as an example.
  • No swim stroke rate in SportTracks, Quantified Self or STRAVA...

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    johan6504J
    Any update on this, there is till no stroke rate for open water swim when exported as fit-file och connections to other analysis tools.
  • Help setting up a Swimrun profile

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    johan6504J
    Any news on pace being wrong for open water swim in watch. Poolswm works and show min/100m but open water swim show pace as min/Km
  • Cannot import gpx file in iOS13

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    ?
    It is not a Suunto App problem in general as there are several user who made it working. For me, Suunto App appears in the Share sheet, but ape@map not anymore. So maybe it depends on which app is installed first? I don’t know…
  • Pool Swim times

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    suzzloS
    @soggygeorge Perfect, we already have a clear culprit (based on data).
  • Suunto App iOS Crashes when creating new route

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    pavel.samokhaP
    @mff73 no problem, I was just kidding Though I’m Android user and have limited knowledge on iOS client, but I’ll try to reach iOS team as soon as @dnonnweiler send me video of the crash somehow
  • Does anybody has problem importing GPX file to sunnto app in ios.13

    Moved
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    Mff73M
    @Angie-Liu said in Does anybody has problem importing GPX file to sunnto app in ios.13: If you have already started sychrozing GPS file with SA, then there’s nothing to do with you, movescount is disabled for Hope I am making this clear? It is clear It is not advised, but you can still sync to Movescount, even with SA customization (route or sportsmode), BUT only using in parallel the MC app. It is just to let you know the trick and use it on purpose (to have the best of SA, and still the best of MC, just without SuuntoLink but MCapp on your phone as the syncer).
  • "Activity could not be loaded" when opening older activities

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    Dimitrios KanellopoulosD
    @andrasveres Roger that.
  • Achievements on iOS (1.80.0?)

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    J
    I didn’t notice at first but there’s actually plenty of nice add-ons in this version! Getting the distance (and not only the time) in the home page 30d/week/month summary is another one: [image: 1605212786776-e2e1c83f-dff5-49a4-a5ea-85fc246002ad.jpeg]
  • iOS14 notifcations

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    R
    @Bulkan Hi, unfortunately not. I made a mistake on the beginning when providing the models, I have a 5 and a 9. No wear OS. Suunto App or the watch does not offer to choose between Apps for notifications, right?
  • re-installed production app and months of chart rendering is missing

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    TonyGT
    @dimitrios-kanellopoulos thank you, I will do that. Thanks again T
  • Imported activities in wrong order

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    ?
    @Brad_Olwin I already did that. On their side everything seems fine and works. As I said, all other apps/ services work like Strava, Garmin or Coros. The strange thing is that the last 2 or 3 activities are in fact the latest and than all other activities are in the wrong order (so, 2-3 activities from 2023 and the next one from 2012 or so). That’s why I thought it’s a bug in the app which sorts by the wrong time stamp.
  • 2.26.x

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    sartoricS
    Not sure if this is related to the fact that I’m using the app on MBP, but it seems that the search function in the map is not working anymore. The spinner keeps spinning and it doesn’t find anything
  • Sleep & Resource Tracking Missing in App

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    A
    @Egika no it hasn’t. Have delete and reinstalled many times (have even changed phone and reinstalled and no luck). Have changed watches and reset them as well.
  • 2.30.x

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    SuperFlo75S
    I thought I miss @zhang965 … but perhaps there is a successor
  • Suunto App iOS - Stuck on Uploading Activity

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    Michele SellaM
    Having the same problem as OP on the last bike tour I had yesterday. Almost 12 hours and still loading the activity. I can see it on the phone but not Zonesense and all the statistical data. Also Suunto coach don’t recognize it. I’m on version 3.0.0 and this is my first activity with this update. [image: 1755062562178-img_1681.jpeg]
  • where are the sportsmodes settings?

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    pavel.samokhaP
    We had some issues which are solved now
  • Mark workouts as synced in watch (0.4.1 6134)

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    Ze StuartZ
    Same here: I synchronised with beta first, then Mc, and everything was in its proper place.
  • Swimming heart rate missing

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    420 Views
    Ze StuartZ
    @Dimitrios-Kanellopoulos Thanks!

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