@Prenj
I feel the same way, let me explain why.
I bought A3PS customized, two S3 for a gift for my wife and brother one Spartan Trainer for my sister in law, Spartan WHR Baro(returned it after it failed got Full refund after a year of use) Spartan Ultra which i gifted to my friend after getting wrist version, I have an old A3P that made buy a customized version of it because it was such a perfect watch I wanted everyday and special occasion. I purchased all possible wrist bands for S9B, S9B for myself, about 7 heart belts for all the people I gifted, Traverse Alpha also, Amber brands I have spent about 10 grand on Arcteryx, thats pretty much buying everything that fits sometimes in all colors available. These purchases were all in last 3 years, I started buying Suunto after wearing leather X Lander watch over a decade ago that was a gift to me. I have never purchased Garmin watch any other sports watch brand other than Suunto. (Only mechanical watches that are not competition like rolex sub, breitling b1, omega planet ocean one for land air and sea)
Put yourself in my position as a person who spends this much money on a company. I donât want discounts, free sensors, all I want is fully functional customized orange A3P 2017 watch that I wear on very specific occasions to have power functionality. That disappeared after i switched to SA and I want my route profile back.
Is that too much to ask?
It is not rocket science. When my customer ask for a specific metric on a 2 million dollar machine that i retrofitted them, for example a gear mesh vibration sensor and energy expenditure of a servo during specific operation I give them that same day before sun hits the horizon.