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    9 touch screen stops responding

    Scheduled Pinned Locked Moved Suunto 9
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    • S Offline
      Shrek3k
      last edited by

      Happened not with S9 (don’t have one 😑), but with SSS, newest firmware (after the first issue: no longer tracked ANY steps). A softreset “solved” the issue(s)(at least for now). I assume you have tried the softreset, too?

      using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
      OS - Android 15/Pixel Pro 7

      SlaShS 1 Reply Last reply Reply Quote 0
      • SlaShS Offline
        SlaSh Platinum Member @Shrek3k
        last edited by

        @shrek3k 12sec press on top button is soft reset which is mentioned by Stuart already 😉

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        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by

          Can you find the root cause about this? I reported the issue anyways

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

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          • Ze StuartZ Offline
            Ze Stuart Gold Members
            last edited by

            @Brad_Olwin iOS (X, most recent FW as of last week), but specifically this is on the watch, not the phone, so I’m treating it as a watch-centric issue, regardless of what it’s paired too. It’s any touch screen functionality on the watch, ie on the face tapping to change the secondary data field after waking the watch up with a button press, swiping up or down.

            On Saturday it triggered a storm alarm shortly before the touch screen stopped responding, which was odd because it was a lovely clear day, although that’s really just a correlating oddity, not causation of common component issues.

            @Dimitrios-Kanellopoulos yep.

            https://zulusierra.co

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @Ze Stuart
              last edited by

              @ze-stuart I have reports about touch stopping also on normal Spartans. Actually 2 friends of mine had it. I ll come back to this

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

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              • Ze StuartZ Offline
                Ze Stuart Gold Members
                last edited by

                @Dimitrios-Kanellopoulos the official response…: do a soft reset, then, do a hard reset. I told them I’d do a hard reset if it happens again; I don’t like wiping out the cute graphs.

                https://zulusierra.co

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @Ze Stuart
                  last edited by

                  @ze-stuart yeah we are aware of this issue. Hold on

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  Ze StuartZ 1 Reply Last reply Reply Quote 0
                  • HawkEye6H Offline
                    HawkEye6
                    last edited by

                    I had this issue yesterday, 12sec reset solved it

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                    • Ze StuartZ Offline
                      Ze Stuart Gold Members @Dimitrios Kanellopoulos
                      last edited by

                      @dimitrios-kanellopoulos I am braced, my goodman! Holding on like a boulderer on a V10 who doesn’t want to admit defeat.

                      https://zulusierra.co

                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @Ze Stuart
                        last edited by

                        @ze-stuart I am so unblessed I lost my 2/2 key races. Mont Blanc with food poison and zagori race that I was aiming very high due to level 2 sprained ankle. To be honest I am entering deep depression so I don’t know what to expect from my self. At the moment I focus on work and beer.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        oeagleoO Brad_OlwinB 2 Replies Last reply Reply Quote 0
                        • Ze StuartZ Offline
                          Ze Stuart Gold Members
                          last edited by

                          @Dimitrios-Kanellopoulos that’s really depressing, I know! You’ll get back there. You just need to distract your mind long enough to let your body fix itself. Have some fun and stretch a little: https://www.youtube.com/user/yogawithadriene

                          https://zulusierra.co

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                          • oeagleoO Offline
                            oeagleo @Dimitrios Kanellopoulos
                            last edited by oeagleo

                            @dimitrios-kanellopoulos said in 9 touch screen stops responding:

                            @ze-stuart I am so unblessed I lost my 2/2 key races. Mont Blanc with food poison and zagori race that I was aiming very high due to level 2 sprained ankle. To be honest I am entering deep depression so I don’t know what to expect from my self. At the moment I focus on work and beer.

                            Mmmm Easy on the work, 2nds on the beer… 🙂 Hope you recover soon. Damn, with a bad wheel you can’t even chase women!

                            'Life should not be a journey to the grave with the intention of arriving safely in a pretty … rather to skid in broadside in a cloud of smoke, thoroughly used up, totally worn out, and loudly proclaiming "Wow! What a Ride!”.

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                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @Dimitrios Kanellopoulos
                              last edited by

                              @dimitrios-kanellopoulos said in 9 touch screen stops responding:

                              @ze-stuart I am so unblessed I lost my 2/2 key races. Mont Blanc with food poison and zagori race that I was aiming very high due to level 2 sprained ankle. To be honest I am entering deep depression so I don’t know what to expect from my self. At the moment I focus on work and beer.

                              Shouldn’t that be Beer and Work…just trying to order the priorities:). Sorry to hear…

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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