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Post-transition Moveslink2 install

Scheduled Pinned Locked Moved Digital service transition
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  • B Offline
    bdkennedy
    last edited by 5 Mar 2022, 18:36

    Hello,

    I’m a new Ambit3 Peak owner and first-time poster to this forum. Post transition, I would like to install Moveslink2 for offline use, which is essentially using Moveslink2 for logbook data transfer and sml conversion. Is this use of Moveslink2 still possible? If so, can someone help me with the installation details? I have looked at my suuntoapp.log file (shown below) and the app is throwing multiple errors related to connection and authorization issues. More importantly, no logbook sml files are produced.

    Thanks for the help!

    [2022-Mar-05 08:41:08 -0800] [INFO] Komposti v2.4.89 Environment: MM= SW=Windows 10 Pro  HWEXT=
    [2022-Mar-05 08:41:08 -0800] [INFO] SyncServiceImplementation: started
    [2022-Mar-05 08:41:08 -0800] [INFO] SyncServiceImplementation::downloadSgeeFile C:\Users\bryan\AppData\Roaming\Suunto\Moveslink2\sgee.7d
    [2022-Mar-05 08:41:09 -0800] [INFO] Vendor name: Suunto
    [2022-Mar-05 08:41:09 -0800] [INFO] Product name: Ambit
    [2022-Mar-05 08:41:09 -0800] [INFO] Serial: F3803C511D001A00
    [2022-Mar-05 08:41:09 -0800] [ERROR] SyncServiceImplementation::downloadSgeeFile failed, will try again soon
    [2022-Mar-05 08:41:09 -0800] [INFO] SyncServiceImplementation::downloadSgeeFile C:\Users\bryan\AppData\Roaming\Suunto\Moveslink2\sgee.7d
    [2022-Mar-05 08:41:09 -0800] [ERROR] SyncServiceImplementation::downloadSgeeFile failed, will try again soon
    [2022-Mar-05 08:41:09 -0800] [INFO] SyncServiceImplementation::downloadSgeeFile C:\Users\bryan\AppData\Roaming\Suunto\Moveslink2\glonass.7d
    [2022-Mar-05 08:41:10 -0800] [ERROR] SyncServiceImplementation::downloadSgeeFile failed, will try again soon
    [2022-Mar-05 08:41:10 -0800] [INFO] SyncServiceImplementation: Setting device time to 2022-03-05T08:41:10
    [2022-Mar-05 08:41:10 -0800] [INFO] NspEndDevice::encodeSmlQuery: Failed to find matching descriptor to [<sml.DeviceSettings.Time.TimeISO8601>2022-03-05T08:41:10-0800</sml.DeviceSettings.Time.TimeISO8601>]
    [2022-Mar-05 08:41:10 -0800] [INFO] Device firmware version: 2.4.17
    [2022-Mar-05 08:41:10 -0800] [INFO] SyncServiceImplementation: checking for firmware update
    [2022-Mar-05 08:41:11 -0800] [INFO] [] Arrest::MCConn::handleException, return code 401 (Unauthorized)
    [2022-Mar-05 08:41:11 -0800] [ERROR] SyncServiceImplementation: failed to contact server
    [2022-Mar-05 08:41:11 -0800] [ERROR] SyncServiceImplementation: User not authorized
    [2022-Mar-05 08:42:41 -0800] [INFO] SyncServiceImplementation: exiting
    
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    • S Offline
      sartoric Moderator
      last edited by 6 Mar 2022, 14:30

      Moveslink is no more “compatible” with ambit 3

      I guess you should check this: https://forum.suunto.com/topic/6162/suunto-services-with-ambit-ambit-2-ambit-3

      I’m closing this thread as there’s actually nothing to discuss and to avoid duplicates.

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      • S sartoric locked this topic on 6 Mar 2022, 14:30
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