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    Download offline map problem

    Scheduled Pinned Locked Moved Suunto 7
    29 Posts 9 Posters 1.5k Views
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    • olymayO Offline
      olymay Gold Members @Guest
      last edited by

      @flypg Fair enough, each to their own.

      One potential issue with using Bluetooth instead of WiFi whilst charging is that the pone must stay near the watch whilst updates take place. Map files are pretty speedy, apps are getting more bloated and take longer and longer all the time. However if you were to do a system update this way you could be waiting a considerable amount of time (although sadly I don’t think will be a problem any longer as I believe the S7 has been dropped).

      But each to their own 🙂

      Suunto 7 Graphite Copper
      Suunto App Beta (Android - Pixel 6 Pro)

      ? 1 Reply Last reply Reply Quote 0
      • ? Offline
        A Former User @olymay
        last edited by

        Yes, logically each one depends on its own range of use. For FW updates or big Playlist of music I connect to WiFi.

        @olymay (although sadly I don’t think will be a problem any longer as I believe the S7 has been dropped)

        I hope you’re wrong! 😥 😂

        1 Reply Last reply Reply Quote 1
        • ? Offline
          A Former User @Guest
          last edited by A Former User

          @g-q mine stops at 45% downloading. Almost a week now cant get maps into watch.

          ? ? 2 Replies Last reply Reply Quote 0
          • ? Offline
            A Former User @Guest
            last edited by

            @r-s-0 yes, even on Reddit there are users who complain about it. I just hope Suunto doesn’t leave this watch at the mercy of our wrists.

            1 Reply Last reply Reply Quote 0
            • ? Offline
              A Former User @Guest
              last edited by

              @r-s-0 said in Download offline map problem:

              @g-q mine stops at 45% downloading. Almost a week now cant get maps into watch.

              I had the same problem few weeks back. I solved by shutting down S7 and mobile, turned on again and worked. You tried this?

              ? Piotr PientkaP 2 Replies Last reply Reply Quote 0
              • ? Offline
                A Former User @Guest
                last edited by

                @flypg will try! thanks. btw I can scroll from my city to another city on the S7 and see every street on the map while having the watch offline. Is this why downloads takes so long time? It’s supposed to be an area of no more than 30km I think. I have hundreds of kms

                1 Reply Last reply Reply Quote 0
                • isaziI Online
                  isazi Moderator
                  last edited by

                  Suunto is investigating the issue.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  ? 1 Reply Last reply Reply Quote 3
                  • ? Offline
                    A Former User @isazi
                    last edited by

                    @isazi good news, tx!

                    1 Reply Last reply Reply Quote 1
                    • T Offline
                      tonyg42
                      last edited by

                      Same problem for me. Watch is in charge and connected to Wi-Fi, and since week, maps download is interrupted without any reason.

                      1 Reply Last reply Reply Quote 0
                      • olymayO Offline
                        olymay Gold Members
                        last edited by

                        Maybe try a smaller map size to see if that makes a difference?

                        I have left mine on the default size and do not have any custom map areas and it downloads just fine.
                        Maybe larger map files are having issues?

                        Suunto 7 Graphite Copper
                        Suunto App Beta (Android - Pixel 6 Pro)

                        ? 1 Reply Last reply Reply Quote 0
                        • ? Offline
                          A Former User @olymay
                          last edited by A Former User

                          @olymay said in Download offline map problem:

                          Maybe try a smaller map size to see if that makes a difference?

                          alas nope

                          I have left mine on the default size and do not have any custom map areas and it downloads just fine.
                          Maybe larger map files are having issues?

                          probably but who knows

                          olymayO 1 Reply Last reply Reply Quote 0
                          • olymayO Offline
                            olymay Gold Members @Guest
                            last edited by

                            @g-q Gah, that’s a shame 😞

                            Maybe it’s region based?? (pure guesswork here!) Mine is downloading fine in the UK.

                            Otherwise, get on the blower to Suunto Support.

                            Suunto 7 Graphite Copper
                            Suunto App Beta (Android - Pixel 6 Pro)

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                            • EgikaE Offline
                              Egika Platinum Member
                              last edited by

                              Working well for me.
                              Local offline map plus the ones for routes are loaded instantly for me.

                              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                              Race S All Black - TI Canary - Titanium Courtney

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                              • Piotr PientkaP Offline
                                Piotr Pientka Bronze Member
                                last edited by

                                For me its also not working. Different areas(also those which were working previosly), small and big one.

                                1 Reply Last reply Reply Quote 0
                                • Piotr PientkaP Offline
                                  Piotr Pientka Bronze Member @Guest
                                  last edited by Piotr Pientka

                                  @flypg said in Download offline map problem:

                                  I had the same problem few weeks back. I solved by shutting down S7 and mobile, turned on again and worked. You tried this?

                                  Sorry, Just now read your hint but it works. Thanks a lot!
                                  On watch I “force close” all sunnto application. Reopen suunto and offline map was downloaded properly.
                                  @G-Q did you try this already?

                                  ? 1 Reply Last reply Reply Quote 0
                                  • ? Offline
                                    A Former User @Piotr Pientka
                                    last edited by A Former User

                                    @piotr-pientka Late last night I tried again and things went well without modifying/acting on anything. Sometimes this watch is quite puzzling… 🤷
                                    (or Suunto in the meantime has changed something…)

                                    1 Reply Last reply Reply Quote 1
                                    • isaziI Online
                                      isazi Moderator
                                      last edited by

                                      Things should be working again since yesterday afternoon, from what I understand. Please when things do not work as expected post in this forum so we can tell Suunto that various users are having the same problem. Especially with the S7 where some things are controlled by Suunto and some by Google can be difficult to find issues.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      ? macdavM 2 Replies Last reply Reply Quote 1
                                      • ? Offline
                                        A Former User @isazi
                                        last edited by

                                        @isazi said in Download offline map problem:

                                        Things should be working again since yesterday afternoon, from what I understand

                                        👍

                                        1 Reply Last reply Reply Quote 1
                                        • T Offline
                                          tonyg42
                                          last edited by

                                          It’s now OK for me too.

                                          1 Reply Last reply Reply Quote 1
                                          • macdavM Offline
                                            macdav Bronze Member @isazi
                                            last edited by

                                            @isazi it works, morning charged and maps downloaded completelly

                                            1 Reply Last reply Reply Quote 1
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