• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

Download offline map problem

Scheduled Pinned Locked Moved Suunto 7
29 Posts 9 Posters 1.5k Views 9 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • ? Offline
    A Former User @olymay
    last edited by 11 Mar 2022, 18:12

    Yes, logically each one depends on its own range of use. For FW updates or big Playlist of music I connect to WiFi.

    @olymay (although sadly I don’t think will be a problem any longer as I believe the S7 has been dropped)

    I hope you’re wrong! 😥 😂

    1 Reply Last reply Reply Quote 1
    • ? Offline
      A Former User @Guest
      last edited by A Former User 3 Dec 2022, 10:10 12 Mar 2022, 09:55

      @g-q mine stops at 45% downloading. Almost a week now cant get maps into watch.

      ? ? 2 Replies Last reply 12 Mar 2022, 12:45 Reply Quote 0
      • ? Offline
        A Former User @Guest
        last edited by 12 Mar 2022, 12:45

        @r-s-0 yes, even on Reddit there are users who complain about it. I just hope Suunto doesn’t leave this watch at the mercy of our wrists.

        1 Reply Last reply Reply Quote 0
        • ? Offline
          A Former User @Guest
          last edited by 12 Mar 2022, 22:49

          @r-s-0 said in Download offline map problem:

          @g-q mine stops at 45% downloading. Almost a week now cant get maps into watch.

          I had the same problem few weeks back. I solved by shutting down S7 and mobile, turned on again and worked. You tried this?

          ? P 2 Replies Last reply 13 Mar 2022, 00:15 Reply Quote 0
          • ? Offline
            A Former User @Guest
            last edited by 13 Mar 2022, 00:15

            @flypg will try! thanks. btw I can scroll from my city to another city on the S7 and see every street on the map while having the watch offline. Is this why downloads takes so long time? It’s supposed to be an area of no more than 30km I think. I have hundreds of kms

            1 Reply Last reply Reply Quote 0
            • I Online
              isazi Moderator
              last edited by 13 Mar 2022, 14:00

              Suunto is investigating the issue.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              ? 1 Reply Last reply 13 Mar 2022, 16:26 Reply Quote 3
              • ? Offline
                A Former User @isazi
                last edited by 13 Mar 2022, 16:26

                @isazi good news, tx!

                1 Reply Last reply Reply Quote 1
                • T Offline
                  tonyg42
                  last edited by 14 Mar 2022, 11:12

                  Same problem for me. Watch is in charge and connected to Wi-Fi, and since week, maps download is interrupted without any reason.

                  1 Reply Last reply Reply Quote 0
                  • O Offline
                    olymay Gold Members
                    last edited by 14 Mar 2022, 11:15

                    Maybe try a smaller map size to see if that makes a difference?

                    I have left mine on the default size and do not have any custom map areas and it downloads just fine.
                    Maybe larger map files are having issues?

                    Suunto 7 Graphite Copper
                    Suunto App Beta (Android - Pixel 6 Pro)

                    ? 1 Reply Last reply 14 Mar 2022, 12:23 Reply Quote 0
                    • ? Offline
                      A Former User @olymay
                      last edited by A Former User 14 Mar 2022, 12:23

                      @olymay said in Download offline map problem:

                      Maybe try a smaller map size to see if that makes a difference?

                      alas nope

                      I have left mine on the default size and do not have any custom map areas and it downloads just fine.
                      Maybe larger map files are having issues?

                      probably but who knows

                      O 1 Reply Last reply 14 Mar 2022, 14:08 Reply Quote 0
                      • O Offline
                        olymay Gold Members @Guest
                        last edited by 14 Mar 2022, 14:08

                        @g-q Gah, that’s a shame 😞

                        Maybe it’s region based?? (pure guesswork here!) Mine is downloading fine in the UK.

                        Otherwise, get on the blower to Suunto Support.

                        Suunto 7 Graphite Copper
                        Suunto App Beta (Android - Pixel 6 Pro)

                        1 Reply Last reply Reply Quote 0
                        • E Offline
                          Egika Platinum Member
                          last edited by 14 Mar 2022, 21:55

                          Working well for me.
                          Local offline map plus the ones for routes are loaded instantly for me.

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - TI Canary - Titanium Courtney

                          1 Reply Last reply Reply Quote 0
                          • P Offline
                            Piotr Pientka Bronze Member
                            last edited by 15 Mar 2022, 05:56

                            For me its also not working. Different areas(also those which were working previosly), small and big one.

                            1 Reply Last reply Reply Quote 0
                            • P Offline
                              Piotr Pientka Bronze Member @Guest
                              last edited by Piotr Pientka 15 Mar 2022, 06:47

                              @flypg said in Download offline map problem:

                              I had the same problem few weeks back. I solved by shutting down S7 and mobile, turned on again and worked. You tried this?

                              Sorry, Just now read your hint but it works. Thanks a lot!
                              On watch I “force close” all sunnto application. Reopen suunto and offline map was downloaded properly.
                              @G-Q did you try this already?

                              ? 1 Reply Last reply 15 Mar 2022, 07:06 Reply Quote 0
                              • ? Offline
                                A Former User @Piotr Pientka
                                last edited by A Former User 15 Mar 2022, 07:06

                                @piotr-pientka Late last night I tried again and things went well without modifying/acting on anything. Sometimes this watch is quite puzzling… 🤷
                                (or Suunto in the meantime has changed something…)

                                1 Reply Last reply Reply Quote 1
                                • I Online
                                  isazi Moderator
                                  last edited by 15 Mar 2022, 09:07

                                  Things should be working again since yesterday afternoon, from what I understand. Please when things do not work as expected post in this forum so we can tell Suunto that various users are having the same problem. Especially with the S7 where some things are controlled by Suunto and some by Google can be difficult to find issues.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  ? M 2 Replies Last reply 15 Mar 2022, 09:10 Reply Quote 1
                                  • ? Offline
                                    A Former User @isazi
                                    last edited by 15 Mar 2022, 09:10

                                    @isazi said in Download offline map problem:

                                    Things should be working again since yesterday afternoon, from what I understand

                                    👍

                                    1 Reply Last reply Reply Quote 1
                                    • T Offline
                                      tonyg42
                                      last edited by 16 Mar 2022, 09:13

                                      It’s now OK for me too.

                                      1 Reply Last reply Reply Quote 1
                                      • M Offline
                                        macdav Bronze Member @isazi
                                        last edited by 16 Mar 2022, 11:24

                                        @isazi it works, morning charged and maps downloaded completelly

                                        1 Reply Last reply Reply Quote 1
                                        20 out of 29
                                        • First post
                                          20/29
                                          Last post

                                        Suunto Terms | Privacy Policy

                                          This community forum collects and processes your personal information.
                                          consent.not_received