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Running in a tunnel caused issues in the total distance computation

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  • D Offline
    ddausw
    last edited by 13 Dec 2021, 12:15

    the same as before with my watch. the tunnel length is counted twice. in wuppertal there are many tunnels on my running routes. the evaluation is hardly useful.

    that seems to be a software bug and could be eliminated well 🤨

    1 Reply Last reply Reply Quote 1
    • D Online
      Dimitrios Kanellopoulos Community Manager
      last edited by 13 Dec 2021, 12:50

      Hi all, we might have a fix for this on the next release. Hold on there.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      L 1 Reply Last reply 31 Jan 2022, 20:37 Reply Quote 5
      • L Online
        Likarnik Bronze Member @Dimitrios Kanellopoulos
        last edited by 31 Jan 2022, 20:37

        @dimitrios-kanellopoulos Looks good after two tests with new firmware, thanks👍

        L 1 Reply Last reply 21 Apr 2022, 09:08 Reply Quote 4
        • D Offline
          ddausw
          last edited by 2 Feb 2022, 21:05

          The update does not result in a major improvement. Some tunnel distances are calculated correctly. Other tunnel distances are not evaluated correctly. Does it depend on tunnel length and GPS accuracy? I will verify it.
          Is it possible to downgrade to firmware 2.13.18? Everything worked fine there.

          D 1 Reply Last reply 3 Feb 2022, 08:57 Reply Quote 0
          • D Online
            Dimitrios Kanellopoulos Community Manager @ddausw
            last edited by 3 Feb 2022, 08:57

            @ddausw please dont confuse posts. This was a bug fix for double distance.

            Distance in tunnels can vary due to calibration and other factors

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            1 Reply Last reply Reply Quote 1
            • L Online
              Likarnik Bronze Member @Likarnik
              last edited by Likarnik 21 Apr 2022, 09:08

              Hm, looks like my tunnel is stubborn one 🙂 Yesterday I ran my route again and bug has returned 😮 It was always 5,9km-6km, then bug arrived and route expanded to almost 6,5km, fix was at 6,2km (not perfect, but ok) and now again at 6,44km. Tunnel is around 230m in length, so running out and back 0,5km is added. I’ll test again and send logs…

              1 Reply Last reply Reply Quote 1
              • T Offline
                tuxella Bronze Member
                last edited by 26 Apr 2022, 11:56

                I did another test this morning (first time since a couple of months and firmware releases), and the tunnel was counted twice again 😢

                Firmware version: 2.20.30

                You can find the track here: https://maps.suunto.com/move/thomas430851/6267d46cecb30d719c92f7d0

                B 1 Reply Last reply 26 Apr 2022, 12:24 Reply Quote 0
                • B Offline
                  Brad_Olwin Moderator @tuxella
                  last edited by 26 Apr 2022, 12:24

                  @tuxella Not clear on the issue here, I looked at your track. You did an out and back and went through the tunnel 2 times. correct?

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                  T 1 Reply Last reply 26 Apr 2022, 12:30 Reply Quote 0
                  • T Offline
                    tuxella Bronze Member @Brad_Olwin
                    last edited by tuxella 26 Apr 2022, 12:30

                    @brad_olwin Yes, I went past the tunnel for ~250m before going back into the tunnel.

                    I did the same thing and illustrated it here: https://forum.suunto.com/post/80538

                    1 Reply Last reply Reply Quote 1
                    • D Offline
                      ddausw
                      last edited by 29 Apr 2022, 20:50

                      After the firmware update to 2.20.30, the tunnel distances are calculated incorrectly. It looks like the old bug (double tunnel distance) has crept back in.
                      Surprisingly, the tunnel distances are calculated correctly with the Bike setting.

                      My suspicion is that the error is something related to FusedSpeed.

                      H 1 Reply Last reply 15 Sept 2022, 12:31 Reply Quote 2
                      • L Likarnik referenced this topic on 12 Sept 2022, 09:27
                      • H Online
                        halajos Bronze Member @ddausw
                        last edited by halajos 15 Sept 2022, 12:31

                        This bug is definitely there in FW 2.20.30, confirmed by my unusual ‘cave run’, as I described here: https://forum.suunto.com/post/107721
                        @Dimitrios-Kanellopoulos can my data help to fix it?

                        1 Reply Last reply Reply Quote 0
                        • T Offline
                          tuxella Bronze Member
                          last edited by 25 Sept 2022, 16:22

                          I ran into the same issue today, in a shorter tunnel.

                          I was with a friend running with a suunto 9 peak as well, and she had the same issue.

                          Links to our activities:
                          https://maps.suunto.com/move/thomas430851/63302284911a6a6cd8036306
                          https://maps.suunto.com/move/oliviacolle/63302566d56fb73077f414e4

                          Let’s hope the next firmware fixes this.

                          I 1 Reply Last reply 25 Sept 2022, 16:53 Reply Quote 1
                          • I Offline
                            isazi Moderator @tuxella
                            last edited by 25 Sept 2022, 16:53

                            @tuxella thanks I’ll report this today, hope that from your activities they can fix it.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            H 1 Reply Last reply 26 Sept 2022, 06:56 Reply Quote 1
                            • H Online
                              halajos Bronze Member @isazi
                              last edited by 26 Sept 2022, 06:56

                              @isazi I have an example with 2km in a cave counted twice, hopefully it can also help: https://maps.suunto.com/move/halajos/63132dce955dae0f3a247721

                              I 1 Reply Last reply 29 Sept 2022, 10:04 Reply Quote 1
                              • I Offline
                                isazi Moderator @halajos
                                last edited by 29 Sept 2022, 10:04

                                @halajos what I can share is that the developers at Suunto are looking into this and plan to fix the issue. Unfortunately the next firmware release is already closed (and it is very close), so this will have to wait until the one after. I will keep you posted with information, if I get updates.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                1 Reply Last reply Reply Quote 2
                                • J Offline
                                  Jaka Vogrincic Bizjak
                                  last edited by Jaka Vogrincic Bizjak 22 Nov 2022, 11:31

                                  Hello,
                                  It is something new about tunnel issue. I have a short tunnel (280 m) but the same issue. In the tunnel my pace on S9 is like Kipchoge 🙂

                                  When the new version it will be released.

                                  Thanks, Jaka.

                                  1 Reply Last reply Reply Quote 1
                                  • G Offline
                                    grillaume
                                    last edited by 17 Jun 2023, 11:19

                                    Hello, any news about the distance counted twice ? 🙂 I can report the same problem with my Suunto 9, v2.23.24… in the same tunnel as the previous messages in Paris

                                    I J 2 Replies Last reply 19 Jun 2023, 09:22 Reply Quote 1
                                    • I Offline
                                      isazi Moderator @grillaume
                                      last edited by 19 Jun 2023, 09:22

                                      @grillaume it is fixed with next software update, available very soon if nothing happens.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      1 Reply Last reply Reply Quote 0
                                      • J Offline
                                        Jaka Vogrincic Bizjak @grillaume
                                        last edited by 29 Jun 2023, 07:39

                                        @grillaume now with the last update the problem is solved. I tested it yesterday in a tunnel. All OK with distance and pace.

                                        1 Reply Last reply Reply Quote 3
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