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Running in a tunnel caused issues in the total distance computation

Scheduled Pinned Locked Moved Suunto 9
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  • L Offline
    Likarnik Bronze Member @Likarnik
    last edited by Likarnik 21 Apr 2022, 09:08

    Hm, looks like my tunnel is stubborn one 🙂 Yesterday I ran my route again and bug has returned 😮 It was always 5,9km-6km, then bug arrived and route expanded to almost 6,5km, fix was at 6,2km (not perfect, but ok) and now again at 6,44km. Tunnel is around 230m in length, so running out and back 0,5km is added. I’ll test again and send logs…

    1 Reply Last reply Reply Quote 1
    • T Offline
      tuxella Bronze Member
      last edited by 26 Apr 2022, 11:56

      I did another test this morning (first time since a couple of months and firmware releases), and the tunnel was counted twice again 😢

      Firmware version: 2.20.30

      You can find the track here: https://maps.suunto.com/move/thomas430851/6267d46cecb30d719c92f7d0

      B 1 Reply Last reply 26 Apr 2022, 12:24 Reply Quote 0
      • B Offline
        Brad_Olwin Moderator @tuxella
        last edited by 26 Apr 2022, 12:24

        @tuxella Not clear on the issue here, I looked at your track. You did an out and back and went through the tunnel 2 times. correct?

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        T 1 Reply Last reply 26 Apr 2022, 12:30 Reply Quote 0
        • T Offline
          tuxella Bronze Member @Brad_Olwin
          last edited by tuxella 26 Apr 2022, 12:30

          @brad_olwin Yes, I went past the tunnel for ~250m before going back into the tunnel.

          I did the same thing and illustrated it here: https://forum.suunto.com/post/80538

          1 Reply Last reply Reply Quote 1
          • D Offline
            ddausw
            last edited by 29 Apr 2022, 20:50

            After the firmware update to 2.20.30, the tunnel distances are calculated incorrectly. It looks like the old bug (double tunnel distance) has crept back in.
            Surprisingly, the tunnel distances are calculated correctly with the Bike setting.

            My suspicion is that the error is something related to FusedSpeed.

            H 1 Reply Last reply 15 Sept 2022, 12:31 Reply Quote 2
            • L Likarnik referenced this topic on 12 Sept 2022, 09:27
            • H Offline
              halajos Bronze Member @ddausw
              last edited by halajos 15 Sept 2022, 12:31

              This bug is definitely there in FW 2.20.30, confirmed by my unusual ‘cave run’, as I described here: https://forum.suunto.com/post/107721
              @Dimitrios-Kanellopoulos can my data help to fix it?

              1 Reply Last reply Reply Quote 0
              • T Offline
                tuxella Bronze Member
                last edited by 25 Sept 2022, 16:22

                I ran into the same issue today, in a shorter tunnel.

                I was with a friend running with a suunto 9 peak as well, and she had the same issue.

                Links to our activities:
                https://maps.suunto.com/move/thomas430851/63302284911a6a6cd8036306
                https://maps.suunto.com/move/oliviacolle/63302566d56fb73077f414e4

                Let’s hope the next firmware fixes this.

                I 1 Reply Last reply 25 Sept 2022, 16:53 Reply Quote 1
                • I Offline
                  isazi Moderator @tuxella
                  last edited by 25 Sept 2022, 16:53

                  @tuxella thanks I’ll report this today, hope that from your activities they can fix it.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  H 1 Reply Last reply 26 Sept 2022, 06:56 Reply Quote 1
                  • H Offline
                    halajos Bronze Member @isazi
                    last edited by 26 Sept 2022, 06:56

                    @isazi I have an example with 2km in a cave counted twice, hopefully it can also help: https://maps.suunto.com/move/halajos/63132dce955dae0f3a247721

                    I 1 Reply Last reply 29 Sept 2022, 10:04 Reply Quote 1
                    • I Offline
                      isazi Moderator @halajos
                      last edited by 29 Sept 2022, 10:04

                      @halajos what I can share is that the developers at Suunto are looking into this and plan to fix the issue. Unfortunately the next firmware release is already closed (and it is very close), so this will have to wait until the one after. I will keep you posted with information, if I get updates.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      1 Reply Last reply Reply Quote 2
                      • J Offline
                        Jaka Vogrincic Bizjak
                        last edited by Jaka Vogrincic Bizjak 22 Nov 2022, 11:31

                        Hello,
                        It is something new about tunnel issue. I have a short tunnel (280 m) but the same issue. In the tunnel my pace on S9 is like Kipchoge 🙂

                        When the new version it will be released.

                        Thanks, Jaka.

                        1 Reply Last reply Reply Quote 1
                        • G Offline
                          grillaume
                          last edited by 17 Jun 2023, 11:19

                          Hello, any news about the distance counted twice ? 🙂 I can report the same problem with my Suunto 9, v2.23.24… in the same tunnel as the previous messages in Paris

                          I J 2 Replies Last reply 19 Jun 2023, 09:22 Reply Quote 1
                          • I Offline
                            isazi Moderator @grillaume
                            last edited by 19 Jun 2023, 09:22

                            @grillaume it is fixed with next software update, available very soon if nothing happens.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            1 Reply Last reply Reply Quote 0
                            • J Offline
                              Jaka Vogrincic Bizjak @grillaume
                              last edited by 29 Jun 2023, 07:39

                              @grillaume now with the last update the problem is solved. I tested it yesterday in a tunnel. All OK with distance and pace.

                              1 Reply Last reply Reply Quote 3
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