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S9P not showing water temperature during swimming

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  • H Offline
    herlas Silver Members
    last edited by 4 Jul 2022, 18:11

    so, S9P is not showing water temperature in either OW or pool swims, I´ve used S+ weather but temperature doesn’t stick to the after the fact summary in SA, does anybody know when this will be fixed?

    SRS Ti
    A3P (drill mode for pool swimming 🤦🤷)
    Galaxy Z Flip 3 / Galaxy S24+

    D W 2 Replies Last reply 4 Jul 2022, 19:38 Reply Quote 0
    • D Offline
      DMytro @herlas
      last edited by 4 Jul 2022, 19:38

      @herlas next watch update, this month probably.

      F H 2 Replies Last reply 4 Jul 2022, 19:47 Reply Quote 0
      • F Offline
        freeheeler @DMytro
        last edited by 4 Jul 2022, 19:47

        @dmytro
        or “maybe”, summer and vacation time 🤙 ☀ 🏄

        living sideways

        1 Reply Last reply Reply Quote 1
        • H Offline
          herlas Silver Members @DMytro
          last edited by 4 Jul 2022, 20:03

          @dmytro that’s good to know, also, S9P OW GPS issue had been fixed already? I’ve been doing OW freestyle with S9P and A3P to compare, and I’m getting very decent/good distances out of the S9P, could argue it’s giving better distance than ambit 3 🤔

          SRS Ti
          A3P (drill mode for pool swimming 🤦🤷)
          Galaxy Z Flip 3 / Galaxy S24+

          D W 2 Replies Last reply 4 Jul 2022, 20:14 Reply Quote 0
          • D Offline
            DMytro @herlas
            last edited by 4 Jul 2022, 20:14

            @herlas I think not but I may be wrong. Neither do I have s9p, nor do I swim, so can’t say much. But maybe others could chime in.

            F 1 Reply Last reply 4 Jul 2022, 20:33 Reply Quote 0
            • F Offline
              freeheeler @DMytro
              last edited by freeheeler 7 Apr 2022, 20:34 4 Jul 2022, 20:33

              @dmytro
              @herlas
              I don’t know anybody who combines: S9P, A3P and open water swimming 🤔

              living sideways

              1 Reply Last reply Reply Quote 0
              • W Offline
                wotus Bronze Member @herlas
                last edited by wotus 7 Apr 2022, 21:15 4 Jul 2022, 21:13

                @herlas After starting your swimming exercise with S+ W you have to switch through all the displays for one time, then the temperature will be recorded correctly. Because of the display lags it will take about 10 seconds minimum.

                1 Reply Last reply Reply Quote 0
                • W Offline
                  wotus Bronze Member @herlas
                  last edited by 4 Jul 2022, 21:21

                  @herlas I do a lot of OW swimming and I used A3p for 7 years. Now I have S9p for 1 year and the comparable tracks are a bit better than with A3p.

                  1 Reply Last reply Reply Quote 2
                  • H Offline
                    herlas Silver Members
                    last edited by herlas 7 Apr 2022, 22:30 4 Jul 2022, 22:08

                    @freeheeler well, that’s not true you know me 😄 , it’s not that I’m combining them, I’m comparing GPS tracks and distances for OWS 🏊 , last Dec S9P was giving me way shorter distances than A3P, I think a couple of SW updates have happened since and I started OWS again, and S9P looks like now is giving better GPS tracks/better distances than A3P.

                    Pool swimming is a no-go for my S9P, I take my A3P all the time due small and relevant features like a must have drill mode or swim style teaching mode 😎

                    Back to topic, I guess this is the issue I was referring to, wondered if this was fixed?

                    https://forum.suunto.com/topic/6902/open-water-is-not-working-properly

                    @wotus I want to have the temperature in SA in my workout summary , are you saying that I need to swipe to the S+ weather app so that the temperature gets recorded to SA when syncing? Today I did select S+ weather but didn’t swipe to it, wondering if that’s the reason why I don’t have any temperature in SA for today’s swim ? Will try in my next swim and report.

                    SRS Ti
                    A3P (drill mode for pool swimming 🤦🤷)
                    Galaxy Z Flip 3 / Galaxy S24+

                    F P 2 Replies Last reply 5 Jul 2022, 03:54 Reply Quote 2
                    • F Offline
                      freeheeler @herlas
                      last edited by 5 Jul 2022, 03:54

                      @herlas
                      …else… I don’t know anybody else… 😉

                      living sideways

                      1 Reply Last reply Reply Quote 1
                      • P Offline
                        Piotr Grygiel @herlas
                        last edited by 5 Jul 2022, 06:36

                        @herlas said in S9P not showing water temperature during swimming:

                        I want to have the temperature in SA in my workout summary , are you saying that I need to swipe to the S+ weather app so that the temperature gets recorded to SA when syncing? Today I did select S+ weather but didn’t swipe to it, wondering if that’s the reason why I don’t have any temperature in SA for today’s swim ?

                        I reported this to Suunto, but the level of support is very low.

                        Suunto Verical
                        Google Pixel 7

                        B 1 Reply Last reply 19 Aug 2022, 20:33 Reply Quote 0
                        • H Offline
                          herlas Silver Members
                          last edited by herlas 19 Jul 2022, 01:23

                          Confirming, after swiping thru the weather Suunto + screen, I’m seeing the temperature graph in SA after syncing the workout, at least we have a workaround while the issue is fixed.

                          Does anyone know if a similar workaround exists for S7? It’s lacking temperature in OWS also 🤔

                          SRS Ti
                          A3P (drill mode for pool swimming 🤦🤷)
                          Galaxy Z Flip 3 / Galaxy S24+

                          H 1 Reply Last reply 19 Aug 2022, 16:11 Reply Quote 1
                          • H Offline
                            herlas Silver Members @herlas
                            last edited by 19 Aug 2022, 16:11

                            @wotus and everyone, so I use S+ weather on my S9P to workaround the temperature not being recorded while swimming ,which is supposed to be fixed in the next watch firmware.

                            However, I’ve been noticing that temperature is captured only for some minutes and then it cuts completely.
                            see below screenshot from 3 swim workouts, anyone else have seen this behavior? wonder if this will be addressed when the temperature bug is fixed or might it be a different S+ weather issue? thx

                            SmartSelect_20220819-110220_Suunto.jpg SmartSelect_20220819-110136_Suunto.jpg SmartSelect_20220819-110117_Suunto.jpg

                            SRS Ti
                            A3P (drill mode for pool swimming 🤦🤷)
                            Galaxy Z Flip 3 / Galaxy S24+

                            W 1 Reply Last reply 19 Aug 2022, 20:08 Reply Quote 0
                            • W Offline
                              wotus Bronze Member @herlas
                              last edited by 19 Aug 2022, 20:08

                              @herlas Mostly the temperature curve with S+ Weather looks like this:20220819_220210.png
                              But sometimes in very few cases I had similar effects like you, a flat line for the rest of the exercise.20220819_220143.png

                              H 1 Reply Last reply 19 Aug 2022, 20:50 Reply Quote 0
                              • B Offline
                                Brad_Olwin Moderator @Piotr Grygiel
                                last edited by 19 Aug 2022, 20:33

                                @Piotr-Grygiel said in S9P not showing water temperature during swimming:

                                @herlas said in S9P not showing water temperature during swimming:

                                I want to have the temperature in SA in my workout summary , are you saying that I need to swipe to the S+ weather app so that the temperature gets recorded to SA when syncing? Today I did select S+ weather but didn’t swipe to it, wondering if that’s the reason why I don’t have any temperature in SA for today’s swim ?

                                I reported this to Suunto, but the level of support is very low.

                                Why is level of support low? This is a known bug and will be fixed. How does that make support level low?

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                P 1 Reply Last reply 23 Aug 2022, 08:06 Reply Quote 1
                                • H Offline
                                  herlas Silver Members @wotus
                                  last edited by 19 Aug 2022, 20:50

                                  @wotus Thx, I only switch screens once at the beginning of the workout, not sure it that’s the trigger for this behavior though

                                  SRS Ti
                                  A3P (drill mode for pool swimming 🤦🤷)
                                  Galaxy Z Flip 3 / Galaxy S24+

                                  1 Reply Last reply Reply Quote 0
                                  • EgikaE Offline
                                    Egika Platinum Member
                                    last edited by 20 Aug 2022, 20:02

                                    Yes, the fix will make the temp recording be active permanently as one would expect.

                                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                    Race S All Black - TI Canary - Titanium Courtney

                                    1 Reply Last reply Reply Quote 1
                                    • P Offline
                                      Piotr Grygiel @Brad_Olwin
                                      last edited by 23 Aug 2022, 08:06

                                      @Brad_Olwin
                                      Here’s one example. Original in Polish:

                                      sunnto.jpg

                                      Piotr:
                                      Błąd oprogramowania zegarka.
                                      Jeżeli podczas pływania w wodach otwartych rejestruję tętno za pomocą pasa to nie jest ono przekazywane w czasie rzeczywistym. Synchronizacja następuje po wyjściu z wody. W takim przypadku zegarek nie analizuje wysiłku na podstawie stref tętna. Niezależnie od czasu trwania i tętna zawsze pokazuje 37 Kcal. Podczas pływania z pomiarem nadgarstkowym w basenie problemu nie ma. Podczas treningów z użyciem pasa gdy transmisja jest na bieżąco problemu tez nie ma.
                                      Przywrócenie ustawień fabrycznych nie pomogło.

                                      Kinga:
                                      Czy podczas pływania i rejestracji ćwiczenia za pomocą pasa, ma Pan również na ręku zegarek ?

                                      Piotr:
                                      Tak. Synchronizacja następuje po wyjściu z wody. Bez pasa nie ma problemu.

                                      Kinga:
                                      A proszę jeszcze powiedzieć jaki to konkretnie pas ? Suunto Smart Heart Rate ?

                                      Kinga:
                                      Panie Piotrze, to jest normalne, proszę sparowac pas z zegarkiem i pływać z pasem i zegarkiem

                                      Piotr:
                                      Pani żartuje?!
                                      Normalne?!
                                      Przecież to działa błędnie.

                                      😧

                                      Suunto Verical
                                      Google Pixel 7

                                      Stas VarazhbitS 1 Reply Last reply 23 Aug 2022, 08:22 Reply Quote 0
                                      • Stas VarazhbitS Offline
                                        Stas Varazhbit @Piotr Grygiel
                                        last edited by 23 Aug 2022, 08:22

                                        @Piotr-Grygiel If you use a heart rate sensor while swimming in open water, your heart rate will not be transmitted in real time. It is even written in the instruction manual ( point 4.12).

                                        Suunto 9P
                                        Suunto 9 no baro
                                        Suunto Ambit3S

                                        P 1 Reply Last reply 23 Aug 2022, 09:02 Reply Quote 1
                                        • P Offline
                                          Piotr Grygiel @Stas Varazhbit
                                          last edited by 23 Aug 2022, 09:02

                                          @Stas-Varazhbit
                                          I read the instructions with understanding. The belt does not synchronize data after training.

                                          Suunto Verical
                                          Google Pixel 7

                                          isaziI 1 Reply Last reply 23 Aug 2022, 09:03 Reply Quote 0
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