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    S9P: Error 1403

    Scheduled Pinned Locked Moved Suunto 9 Peak
    30 Posts 11 Posters 3.6k Views 11 Watching
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    • freeheelerF Offline
      freeheeler @lexterm77
      last edited by

      @lexterm77
      if it didn’t happen several times recently, I would recommend to observe and keep us posted

      living sideways

      lexterm77L 2 Replies Last reply Reply Quote 0
      • lexterm77L Offline
        lexterm77 Bronze Member @freeheeler
        last edited by

        @freeheeler

        After reset, watch seems fine. Before reset it was occasionally freezing and rebooting, it was also slower trough menus, now everything looks good.

        1 Reply Last reply Reply Quote 1
        • lexterm77L Offline
          lexterm77 Bronze Member @freeheeler
          last edited by

          @freeheeler

          Rebooted during activity, will call service.

          1 Reply Last reply Reply Quote 1
          • Stas VarazhbitS Offline
            Stas Varazhbit
            last edited by Stas Varazhbit

            Yesterday I got the same error 1403. It happened after starting the circuit training activity, when I turned on the intervals created in SA. The watch was reset to factory settings.
            A1305860-BD73-4F6A-A768-8D11DD41C2EB.jpeg

            Suunto 9P
            Suunto 9 no baro
            Suunto Ambit3S

            lexterm77L 1 Reply Last reply Reply Quote 0
            • lexterm77L Offline
              lexterm77 Bronze Member @Stas Varazhbit
              last edited by

              @Stas-Varazhbit

              D316E551-9155-40CC-8AA1-22F9783AB61D.jpeg

              freeheelerF 1 Reply Last reply Reply Quote 0
              • freeheelerF Offline
                freeheeler @lexterm77
                last edited by

                @lexterm77
                @Stas-Varazhbit
                do you both have this issue frequently and is there something you think it triggers it?

                living sideways

                1 Reply Last reply Reply Quote 0
                • Stas VarazhbitS Offline
                  Stas Varazhbit
                  last edited by Stas Varazhbit

                  I recorded a video of it happening.

                  Suunto 9P
                  Suunto 9 no baro
                  Suunto Ambit3S

                  isaziI 1 Reply Last reply Reply Quote 0
                  • isaziI Online
                    isazi Moderator @Stas Varazhbit
                    last edited by

                    @Stas-Varazhbit just heard this should improve with next firmware update (coming pretty soon).

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    Stas VarazhbitS 1 Reply Last reply Reply Quote 4
                    • Stas VarazhbitS Offline
                      Stas Varazhbit @isazi
                      last edited by

                      @isazi Good news! Thanks!

                      Suunto 9P
                      Suunto 9 no baro
                      Suunto Ambit3S

                      isaziI 1 Reply Last reply Reply Quote 1
                      • isaziI Online
                        isazi Moderator @Stas Varazhbit
                        last edited by

                        @Stas-Varazhbit so I would wait a little bit more, and if that happens after the next update please send logs and a PM to me for further investigation.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        Stas VarazhbitS 1 Reply Last reply Reply Quote 2
                        • Stas VarazhbitS Offline
                          Stas Varazhbit @isazi
                          last edited by

                          @isazi ОК! I will try these steps again after the update. But for now, I will not use the intervals from SA, after such failures it takes a long time to adjust the sport modes again.

                          Suunto 9P
                          Suunto 9 no baro
                          Suunto Ambit3S

                          lexterm77L 1 Reply Last reply Reply Quote 0
                          • lexterm77L Offline
                            lexterm77 Bronze Member @Stas Varazhbit
                            last edited by

                            @Stas-Varazhbit

                            I used S+ burner when it crashed, used structured workout yesterday 90min it did not happen, apparently it is random. I wish I could save sport modes and zones on SA just like structured workouts.

                            1 Reply Last reply Reply Quote 1
                            • Thierry ForgetT Offline
                              Thierry Forget
                              last edited by

                              Hello,

                              Same error for me this morning when I wanted to launch a workout, the watch crash and it took a very long time before she display this error.
                              This is the second time I have this, 1st time it was in April when launching a workout too.IMG_20220916_083809.jpg

                              Regards

                              isaziI 1 Reply Last reply Reply Quote 0
                              • isaziI Online
                                isazi Moderator @Thierry Forget
                                last edited by

                                @Thierry-Forget so the meaning of this error is something like “something very serious happened and I had to hard reset the watch and reinstall a clean version of the firmware”.
                                Now, I do not know the specifics of what is triggering this (I have never had this happen in over a year on my watch), but let’s wait a little bit more for the new firmware (coming soon) and if it happens again I’ll report it to Suunto for investigation.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                lexterm77L Thierry ForgetT 2 Replies Last reply Reply Quote 3
                                • lexterm77L Offline
                                  lexterm77 Bronze Member @isazi
                                  last edited by

                                  @isazi

                                  Maybe it exceeded max number of flash writes and when it goes about R/W that block it panics out 1403. It was working since March 29th until few weeks ago started slowing down when saving activities. I hard reset which should fix but it happens again. I will try to reproduce on S5P but so far no luck, seems only happens on S9P.

                                  1 Reply Last reply Reply Quote 0
                                  • Thierry ForgetT Offline
                                    Thierry Forget @isazi
                                    last edited by

                                    @isazi any ETA for the next update ? Thanks.

                                    tazidenT isaziI cosme.costaC 3 Replies Last reply Reply Quote 0
                                    • tazidenT Offline
                                      taziden Gold Members @Thierry Forget
                                      last edited by

                                      @Thierry-Forget I guess tomorrow but it’s just a guess, I have 0 actual info and here you’ll find 2 types of people : those who know and can’t/won’t tell, and those who don’t and are just able to guess.

                                      S9PP

                                      1 Reply Last reply Reply Quote 6
                                      • isaziI Online
                                        isazi Moderator @Thierry Forget
                                        last edited by

                                        @Thierry-Forget October it’s the only thing I can say.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        1 Reply Last reply Reply Quote 1
                                        • andrejsgA Offline
                                          andrejsg
                                          last edited by

                                          Just FYI, i ended up sending mine back (it was a 2x endeavor) because of this error. suunto sent me a new watch.

                                          https://forum.suunto.com/post/104860

                                          Thierry ForgetT 1 Reply Last reply Reply Quote 1
                                          • Thierry ForgetT Offline
                                            Thierry Forget @andrejsg
                                            last edited by

                                            @andrejsg Thanks for this update. So, is it a firmware issue or a hardware issue @isazi ? 😞

                                            omunozO isaziI 2 Replies Last reply Reply Quote 0
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