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    S9P: Error 1403

    Scheduled Pinned Locked Moved Suunto 9 Peak
    30 Posts 11 Posters 3.8k Views 11 Watching
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    • Thierry ForgetT Offline
      Thierry Forget @isazi
      last edited by

      @isazi any ETA for the next update ? Thanks.

      tazidenT isaziI cosme.costaC 3 Replies Last reply Reply Quote 0
      • tazidenT Offline
        taziden Gold Members @Thierry Forget
        last edited by

        @Thierry-Forget I guess tomorrow but it’s just a guess, I have 0 actual info and here you’ll find 2 types of people : those who know and can’t/won’t tell, and those who don’t and are just able to guess.

        S9PP

        1 Reply Last reply Reply Quote 6
        • isaziI Online
          isazi Moderator @Thierry Forget
          last edited by

          @Thierry-Forget October it’s the only thing I can say.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          1 Reply Last reply Reply Quote 1
          • andrejsgA Offline
            andrejsg
            last edited by

            Just FYI, i ended up sending mine back (it was a 2x endeavor) because of this error. suunto sent me a new watch.

            https://forum.suunto.com/post/104860

            Thierry ForgetT 1 Reply Last reply Reply Quote 1
            • Thierry ForgetT Offline
              Thierry Forget @andrejsg
              last edited by

              @andrejsg Thanks for this update. So, is it a firmware issue or a hardware issue @isazi ? 😞

              omunozO isaziI 2 Replies Last reply Reply Quote 0
              • omunozO Offline
                omunoz Silver Members @Thierry Forget
                last edited by

                @Thierry-Forget
                Is Firmware issue that fixed with the new release

                Watch: SV Fw: 2.40.44

                IPhone 13 (Sim) IOS 18.5
                Android 15.0 with Android Studio
                macOS Sequoia 15.5 M1 & M2
                Apps IOS: 2.45.3 (19258)
                Apps Android: 4.107.2 (40107002)

                1 Reply Last reply Reply Quote 0
                • cosme.costaC Online
                  cosme.costa @Thierry Forget
                  last edited by

                  @Thierry-Forget I guess on October 25th, when the new watch starts to be shipped

                  1 Reply Last reply Reply Quote 0
                  • isaziI Online
                    isazi Moderator @Thierry Forget
                    last edited by

                    @Thierry-Forget I have no idea, as I explained this error is not an error, is the watch saying that something unexpected and serious happened and it had to perform a hard reset by itself. The reason of the unexpected event happening can be hardware or software.

                    If it is software, it could be fix by the update coming this month. It it is hardware, it will not be fixed. If in doubt, you can always contact support. As I already said I never had this error myself.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    lexterm77L 1 Reply Last reply Reply Quote 0
                    • lexterm77L Offline
                      lexterm77 Bronze Member @isazi
                      last edited by lexterm77

                      @isazi

                      Mine did not show this error anymore but it reboots every now and then. Screen freezes, then it goes black then after a minute or two starts working again minus my hr and baro data. It happens once or twice a week. If it does under new fw, will send it for service, not before I get my hands on S9PP on Oct 25 🔺 😄

                      isaziI 1 Reply Last reply Reply Quote 0
                      • isaziI Online
                        isazi Moderator @lexterm77
                        last edited by

                        @lexterm77 in this case I would contact support, I do not remember my watch ever rebooting on its own since I bought it in July 2021.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        lexterm77L 1 Reply Last reply Reply Quote 0
                        • lexterm77L Offline
                          lexterm77 Bronze Member @isazi
                          last edited by

                          @isazi

                          I am a light user and traveler.

                          4A2577C9-26E7-4D35-B65C-AE66E3F22327.png CE09312D-6BB0-43F1-9900-6D34E989B61C.jpeg

                          1 Reply Last reply Reply Quote 0
                          • BulkanB Offline
                            Bulkan Moderator
                            last edited by Bulkan

                            I had this error.

                            Reset the watch to factory settings or wait for the update.

                            Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                            Thierry ForgetT 1 Reply Last reply Reply Quote 1
                            • Thierry ForgetT Offline
                              Thierry Forget @Bulkan
                              last edited by

                              Error’s back this morning without doing anything.
                              I contact the support and they just ask me to do a factory reset.
                              IMG_20230417_064355.jpg

                              1 Reply Last reply Reply Quote 0
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