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    Suunto App

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    suuntoapp
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    • Akos HajasA Offline
      Akos Hajas @SlaSh
      last edited by

      @SlaSh 0_1534771371587_71651977-C1CE-437A-8DE1-F1F4EF03E7A3.jpeg

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      • Akos HajasA Offline
        Akos Hajas @SlaSh
        last edited by

        @SlaSh 0_1534771502334_A4579575-944E-443A-AAD8-B5764408AE9C.jpeg

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        • SlaShS Offline
          SlaSh Platinum Member @Akos Hajas
          last edited by

          @akoshajas could you do workout as tennis and sync to suunto app for testing? Might be that running activity is having different profile than tennis and after you changing it to tennis things are messed up.

          Akos HajasA 1 Reply Last reply Reply Quote 0
          • Brad_OlwinB Offline
            Brad_Olwin Moderator
            last edited by

            I have another suggestion although this does not necessarily address the readings you are getting. 1. Do you have custom HR profiles set in the watch? There are profiles for general, running and biking. These need to be set, at least the general with your max HR.
            There may be an issue with the sport profile so we should check this out. Let us know how you have your HR profiles set.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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            • Akos HajasA Offline
              Akos Hajas @SlaSh
              last edited by

              @SlaSh I didn’t change now to Tennis…it’s the same issue…1_1534792244374_DC0BC94F-03F6-4A8A-A3B2-1ABA83842B2B.png 0_1534792244373_0C18BE10-DD70-4863-8CC0-28989E52AAD8.jpeg

              SlaShS 2 Replies Last reply Reply Quote 0
              • Brad_OlwinB Offline
                Brad_Olwin Moderator
                last edited by

                I would delete and reinstall the app and reboot the watch 12s on upper button. If you have done both of those I am at a loss and we should check another sport profile before bug reporting.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                Akos HajasA 1 Reply Last reply Reply Quote 0
                • Akos HajasA Offline
                  Akos Hajas @Brad_Olwin
                  last edited by

                  @Brad_Olwin I didn’t already…It didn’t help

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                  • SlaShS Offline
                    SlaSh Platinum Member @Akos Hajas
                    last edited by

                    @akoshajas what is value 8std erholung?

                    Ze StuartZ 1 Reply Last reply Reply Quote 0
                    • Ze StuartZ Offline
                      Ze Stuart Gold Members @SlaSh
                      last edited by

                      @SlaSh Erholung = recovery time.

                      https://zulusierra.co

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                      • SlaShS Offline
                        SlaSh Platinum Member @Akos Hajas
                        last edited by

                        @akoshajas which app version you are using?

                        Akos HajasA 1 Reply Last reply Reply Quote 0
                        • Akos HajasA Offline
                          Akos Hajas @SlaSh
                          last edited by

                          @SlaSh I tried both…1.2.0 (6211) and 1.2.1 (6311)
                          the same issue

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                          • J Offline
                            Jani Kaikkonen Bronze Member
                            last edited by

                            I have same issue, but I’ve been using mountainbiking profile. Actually I have totally missed the info, that these values should be correct now, and I’ve thought this is how it is for now. But anyway, basically all the values differ from the ones in watch, here’s example of avg HR and max HR:
                            0_1534819396140_C45F6FAF-0B13-4D7C-9221-ED1CF58019D5.jpeg
                            0_1534819423047_C953990D-F339-4FB1-A196-95B97CA4B63D.jpeg

                            App version 1.2.1 (6311)
                            Watch FW 2.0.42

                            I’ll try deleting and reinstalling the app later.

                            SlaShS 1 Reply Last reply Reply Quote 0
                            • SlaShS Offline
                              SlaSh Platinum Member @Jani Kaikkonen
                              last edited by SlaSh

                              @Jani-Kaikkonen do you have set advanced intensity zones for biking in the watch?

                              J 1 Reply Last reply Reply Quote 0
                              • J Offline
                                Jani Kaikkonen Bronze Member @SlaSh
                                last edited by

                                @SlaSh nope, only the default.

                                SlaShS 1 Reply Last reply Reply Quote 0
                                • SlaShS Offline
                                  SlaSh Platinum Member @Jani Kaikkonen
                                  last edited by

                                  @Dimitrios-Kanellopoulos what is your thoughts?

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                                  • cosme.costaC Online
                                    cosme.costa
                                    last edited by

                                    Sometimes, and not always, I get the same with trail running profile (with default HR zones and custom ones). If I’m not mistaken this was already reported.

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                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager
                                      last edited by

                                      Reported and should be fixed.

                                      Regarding steps in tennis , this is something cooking perhaps for a new release. Noted a lot of times and upvoted.

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      SlaShS 1 Reply Last reply Reply Quote 0
                                      • SlaShS Offline
                                        SlaSh Platinum Member @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos but how about HR values? They have them way off…

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                                        • Akos HajasA Offline
                                          Akos Hajas @SlaSh
                                          last edited by

                                          @SlaSh I did today with Tennis…I have the same issue…;(((1_1534852016155_795E69A5-30DC-4FC8-B261-6B2F84B7E9E4.png 0_1534852016151_4C6B6D51-477D-4A65-B57A-4AF3C82AF532.jpeg
                                          Max HR and average HR way off

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                                          • Akos HajasA Offline
                                            Akos Hajas @SlaSh
                                            last edited by

                                            @SlaSh and after I did with walking new sport mode…the same issue…1_1534853840511_0C89BA43-EF10-49E7-BA19-A4E01F3EA990.jpeg 0_1534853840510_B812C88E-7AC7-4A05-81BC-F4F5187DAF5D.jpeg

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