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    Suunto App

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    suuntoapp
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    • Brad_OlwinB Offline
      Brad_Olwin Moderator
      last edited by

      I have another suggestion although this does not necessarily address the readings you are getting. 1. Do you have custom HR profiles set in the watch? There are profiles for general, running and biking. These need to be set, at least the general with your max HR.
      There may be an issue with the sport profile so we should check this out. Let us know how you have your HR profiles set.

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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      • Akos HajasA Offline
        Akos Hajas @SlaSh
        last edited by

        @SlaSh I didn’t change now to Tennis…it’s the same issue…1_1534792244374_DC0BC94F-03F6-4A8A-A3B2-1ABA83842B2B.png 0_1534792244373_0C18BE10-DD70-4863-8CC0-28989E52AAD8.jpeg

        SlaShS 2 Replies Last reply Reply Quote 0
        • Brad_OlwinB Offline
          Brad_Olwin Moderator
          last edited by

          I would delete and reinstall the app and reboot the watch 12s on upper button. If you have done both of those I am at a loss and we should check another sport profile before bug reporting.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          Akos HajasA 1 Reply Last reply Reply Quote 0
          • Akos HajasA Offline
            Akos Hajas @Brad_Olwin
            last edited by

            @Brad_Olwin I didn’t already…It didn’t help

            1 Reply Last reply Reply Quote 0
            • SlaShS Offline
              SlaSh Platinum Member @Akos Hajas
              last edited by

              @akoshajas what is value 8std erholung?

              Ze StuartZ 1 Reply Last reply Reply Quote 0
              • Ze StuartZ Offline
                Ze Stuart Gold Members @SlaSh
                last edited by

                @SlaSh Erholung = recovery time.

                https://zulusierra.co

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                • SlaShS Offline
                  SlaSh Platinum Member @Akos Hajas
                  last edited by

                  @akoshajas which app version you are using?

                  Akos HajasA 1 Reply Last reply Reply Quote 0
                  • Akos HajasA Offline
                    Akos Hajas @SlaSh
                    last edited by

                    @SlaSh I tried both…1.2.0 (6211) and 1.2.1 (6311)
                    the same issue

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                    • J Offline
                      Jani Kaikkonen Bronze Member
                      last edited by

                      I have same issue, but I’ve been using mountainbiking profile. Actually I have totally missed the info, that these values should be correct now, and I’ve thought this is how it is for now. But anyway, basically all the values differ from the ones in watch, here’s example of avg HR and max HR:
                      0_1534819396140_C45F6FAF-0B13-4D7C-9221-ED1CF58019D5.jpeg
                      0_1534819423047_C953990D-F339-4FB1-A196-95B97CA4B63D.jpeg

                      App version 1.2.1 (6311)
                      Watch FW 2.0.42

                      I’ll try deleting and reinstalling the app later.

                      SlaShS 1 Reply Last reply Reply Quote 0
                      • SlaShS Offline
                        SlaSh Platinum Member @Jani Kaikkonen
                        last edited by SlaSh

                        @Jani-Kaikkonen do you have set advanced intensity zones for biking in the watch?

                        J 1 Reply Last reply Reply Quote 0
                        • J Offline
                          Jani Kaikkonen Bronze Member @SlaSh
                          last edited by

                          @SlaSh nope, only the default.

                          SlaShS 1 Reply Last reply Reply Quote 0
                          • SlaShS Offline
                            SlaSh Platinum Member @Jani Kaikkonen
                            last edited by

                            @Dimitrios-Kanellopoulos what is your thoughts?

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                            • cosme.costaC Offline
                              cosme.costa
                              last edited by

                              Sometimes, and not always, I get the same with trail running profile (with default HR zones and custom ones). If I’m not mistaken this was already reported.

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                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager
                                last edited by

                                Reported and should be fixed.

                                Regarding steps in tennis , this is something cooking perhaps for a new release. Noted a lot of times and upvoted.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                SlaShS 1 Reply Last reply Reply Quote 0
                                • SlaShS Offline
                                  SlaSh Platinum Member @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos but how about HR values? They have them way off…

                                  Akos HajasA 2 Replies Last reply Reply Quote 0
                                  • Akos HajasA Offline
                                    Akos Hajas @SlaSh
                                    last edited by

                                    @SlaSh I did today with Tennis…I have the same issue…;(((1_1534852016155_795E69A5-30DC-4FC8-B261-6B2F84B7E9E4.png 0_1534852016151_4C6B6D51-477D-4A65-B57A-4AF3C82AF532.jpeg
                                    Max HR and average HR way off

                                    1 Reply Last reply Reply Quote 0
                                    • Akos HajasA Offline
                                      Akos Hajas @SlaSh
                                      last edited by

                                      @SlaSh and after I did with walking new sport mode…the same issue…1_1534853840511_0C89BA43-EF10-49E7-BA19-A4E01F3EA990.jpeg 0_1534853840510_B812C88E-7AC7-4A05-81BC-F4F5187DAF5D.jpeg

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                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager
                                        last edited by

                                        The issue regarding the HR is reported as well and I think it’s fixed in the one testing atm

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        Akos HajasA 3 Replies Last reply Reply Quote 0
                                        • Akos HajasA Offline
                                          Akos Hajas @Dimitrios Kanellopoulos
                                          last edited by

                                          @Dimitrios-Kanellopoulos thank you 👍

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                                          • Akos HajasA Offline
                                            Akos Hajas @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos did they fixed the HR now with the update 1.2.1 (6332)?

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