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    Cancellare itinerari

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • G Offline
      Gianfry @sartoric
      last edited by Gianfry

      @sartoric said in Cancellare itinerari:

      @freeheeler
      A fresh sync (reinstall the app) should refresh the list afair.

      Ho provato ma purtroppo nulla da fare.
      Ho deselezionato la voce “ Usa nell’orologio “ due tracce, ho sincronizzato nuovamente e mi ritrovo sempre le due tracce su Itinerari sul mio S9P.
      Non riesco ad eliminarle. Temo che dovrò repertare come nuovo il S9P ma così è un dilemma🤦‍♂️

      freeheelerF 1 Reply Last reply Reply Quote 0
      • freeheelerF Offline
        freeheeler @Gianfry
        last edited by

        @Gianfry
        you can also try clear cache and clear storage in SA or re-install SA completely, as @sartoric suggested.
        reset the watch is the last option. But if you do that: create screenshots of your customized sport modes. and remember your HR zones in case you have customized them, too.

        please let us know if clear cache and storage in SA helped. ✊

        living sideways

        G 1 Reply Last reply Reply Quote 0
        • G Offline
          Gianfry @freeheeler
          last edited by Gianfry

          @freeheeler said in Cancellare itinerari:

          @Gianfry
          you can also try clear cache and clear storage in SA or re-install SA completely, as @sartoric suggested.
          reset the watch is the last option. But if you do that: create screenshots of your customized sport modes. and remember your HR zones in case you have customized them, too.

          please let us know if clear cache and storage in SA helped. ✊

          Here I am, I contacted the assistance and he guided me on how to proceed with the deletion of data and cache, premise, unfortunately it did not help me as they are “Routes” and not “Routes”

          "the first thing you have to do to clear the cache is unpair the clock from the AS> uninstall the AS restart the phone and then reinstall the AS

          on the watch go to settings> connectivity> paired devices> apps> forget or remove connection> restart the watch by pressing the top button for 12 seconds then release it and continue with a new connection

          if he does not want to see the maps as he said, normally with the new synchronization they will not be on the watch,
          but if they are itineraries only with a factory reset it will be able to delete them.

          Settings. Select General and scroll down to Reset Settings. All watch data will be erased during the reset. Start the restore by selecting Restore. "

          I hope that with this post of mine it can be of help. Unfortunately not to me.

          A greeting

          Eccomi, ho contattato l’assistenza e mi ha guidato su come procedere alla cancellazione dei dati e cache, premessa, purtroppo a me non è servito a nulla in quanto trattasi di “Itinerari” e non “Percorsi”

          " la prima cosa che deve fare per eliminare la cache e’ dissociare l’orologio dall ’ AS >disinstallare l’AS riavviare il telefono e poi reinstallare l’AS

          sull’ orologio vai a impostazioni>connettivita’>dispositivi assocciati >app>dimentica o rimmuovi connessione > riavvii l’orologio premendo il pulsante superiore per 12 secondi quindi lo rilasci e prosegua ad una nuova connessione

          se non vuole vedere le mappe come ha detto , normalmente con la nuova sincronizzazione non saranno sull’orologio,
          ma se si tratta di itinerari solo con un ripristino di fabbrica li potrà eliminare.

          Impostazioni. Seleziona Generali e scorri in basso su Resetta impostazioni . Tutti i dati dell’orologio saranno cancellati durante il reset. Avvia il ripristino selezionando Ripristino."

          Spero che con questo mio post possa essere di aiuto. Purtroppo a me no.

          Un saluto

          freeheelerF ? 2 Replies Last reply Reply Quote 0
          • freeheelerF Offline
            freeheeler @Gianfry
            last edited by

            @Gianfry
            thank you for the update… sorry to hear that only hard reset helps.
            it’s annoying, I know, but with screenshots, as I suggested, it can be done during a lazy rainy evening

            living sideways

            ? G 3 Replies Last reply Reply Quote 0
            • ? Offline
              A Former User @freeheeler
              last edited by A Former User

              @freeheeler it would be cool to save the current watch config so as to restore it whenever needed without going through the whole annoying steps…

              freeheelerF 1 Reply Last reply Reply Quote 1
              • G Offline
                Gianfry @freeheeler
                last edited by

                @freeheeler said in Cancellare itinerari:

                @Gianfry
                thank you for the update… sorry to hear that only hard reset helps.
                it’s annoying, I know, but with screenshots, as I suggested, it can be done during a lazy rainy evening

                A lazy rainy evening ??? in Rome we still have temperatures over 30 degrees, I doubt there will be rainy evenings😁 😁 🏊 🏊 . They should have entered backup mode from SA. Pity

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                • freeheelerF Offline
                  freeheeler @Guest
                  last edited by

                  @_giovanni
                  @Gianfry
                  I’ve requested this in many surveys.
                  I guess it is either more complex than we think or lower priority as it is not a task that we have to do frequently… normal or ideal case is to setup the watch once and then use it 5 years 😍

                  living sideways

                  1 Reply Last reply Reply Quote 1
                  • ? Offline
                    A Former User @Gianfry
                    last edited by A Former User

                    @Gianfry hello, same problem here…
                    it always worked fine, the only different thing I did was to directly delete on SA the route without disabling it first and while I was doing that the watch was offline… I don’t know if there is an unknown bug in this procedure

                    ? 1 Reply Last reply Reply Quote 0
                    • ? Offline
                      A Former User @freeheeler
                      last edited by

                      @freeheeler said in Cancellare itinerari:

                      it’s annoying, I know, but with screenshots, as I suggested, it can be done during a lazy rainy evening

                      Ok, tomorrow it’s gonna rain 🙂

                      1 Reply Last reply Reply Quote 0
                      • ? Offline
                        A Former User @Guest
                        last edited by A Former User

                        @gi0vanni it’s happened again… now I’ve two routes on the watch

                        ? 1 Reply Last reply Reply Quote 0
                        • ? Offline
                          A Former User @Guest
                          last edited by

                          Anybody else? I hope Suunto takes care of this

                          1 Reply Last reply Reply Quote 0
                          • ? Offline
                            A Former User @Gianfry
                            last edited by

                            @Gianfry unfortunately this problem keeps going on… pretty annoying

                            ? 1 Reply Last reply Reply Quote 0
                            • ? Offline
                              A Former User @Guest
                              last edited by A Former User

                              @me 🙂
                              I contacted support and explained the issue.
                              It seems that the problem stems from the fact that I delete the route from SA instead of disabling it and then synchronizing it with the watch. They told me if I delete the route from SA it is then not possible to remove it from the watch anymore

                              A bit odd in my opinion because it is perfectly legitimate to delete it… but ok, got it.

                              S 1 Reply Last reply Reply Quote 0
                              • S Offline
                                Spree Bronze Member @Guest
                                last edited by

                                @gi0vanni Deleting should definitely be enough. This sounds like a bug rather than a feature to me; I’ll double check what happens if I do the same.

                                isaziI ? 2 Replies Last reply Reply Quote 0
                                • isaziI Online
                                  isazi Moderator @Spree
                                  last edited by

                                  @Spree it will happen the same, unfortunately at the moment you need to first remove from watch, and then delete.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

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                                  • ? Offline
                                    A Former User @Spree
                                    last edited by

                                    @Spree 🤷

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                                    • isaziI Online
                                      isazi Moderator
                                      last edited by

                                      To work it would have to force you to have your watch connected before delete, and do remove from watch and then delete automatically, or have a routine that removes routes front the watch if they are not in the app anymore, similar to what happens with ghost notifications.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

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                                      • S Offline
                                        Spree Bronze Member @isazi
                                        last edited by

                                        @isazi said in Cancellare itinerari:

                                        or have a routine that removes routes front the watch if they are not in the app anymore, similar to what happens with ghost notifications.

                                        Yes, that’s what I would have assumed. Sort of a permanent check/sync for routes. But it might be more complicated than think to implement.

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