Watch beep and show message charging over and over when 99-100%
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@Tomas5 Have you actually tried different charger? (if yes, then sorry for this question, there’s so much text I might have missed that)…
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@inkognito yes first time it was samsung charger and different cable (i didn’t mention that) but next time exactly for that reason i tried charger and cable i use for charging my S5 everytime.
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@Tomas5 i was hoping that i am not only one with bad luck. That someone will say “yes i had same, just few full charge discharge cycles and it will desapear”
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@Tomas5 I’d say contact customer support ASAP. I’d expect you should get a replacement if the watch is brand new and you’ve only had it a few days. It’s not normal behaviour and it’s a brand new device. Its not your job to diagnose it and it sounds like you know what you are doing as you have another watch exactly like it and only one is doing this, so it’s unlikely to be user error. I’d guess is either a faulty battery or dodgy HW/connection.
(Unless it’s a weird setting or something but I very much doubt that, can’t see anyone wanting that ‘feature’.)
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@ADHDMonkey as i mentioned above, bought it on suunto.sk (7 days ago) and it is not suunto, it is just authorized seller. I contacted tham, thay told me to contact service center, service center told me that i may sent it to check to make sure if there is some issue or not. But in 14 day period i am allowed to return it. So now i just strugle if return/service/wait few batery cycles.
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@Tomas5 I clearly didn’t understand the behaviour correctly from your first message. Sorry!
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@Spree no problem english is not my native language
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@Tomas5 If I were you, I’d return the watch and order a new one. When you are within your return window, the only acceptable thing is to have it replaced for a brand new one. If not possible, return it.
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@Tomas5 I would return it. Don’t risk it. Sounds like a dodgy unit.
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@ADHDMonkey said in Watch beep and show message charging over and over when 99-100%:
@Tomas5 I would return it. Don’t risk it. Sounds like a dodgy unit.
It’s what I called the most useful reply.
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@Tomas5 Hello!
My Suunto 5peak behaves the same way. I don’t think it’s a problem. I have been using it for more than 6 months. -
Hello!
My Suunto 5peak behaves the same way. I don’t think it’s a problem. I have been using it for more than 6 months. -
@Tomas5 Any news on the S5P in relation to the charging?
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@skifun based on communication with seller and service for central europe, it is going for warranty check to service. I head to post office today.
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@Ádám-Patkós thank’s for info, as i mentioned above seller and service center suggested to sent it to them for check. I will post result as soon as i get any new info. But I didn’t have much time so I am only today going to post office to sent it.
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So today watch arrived from service with message:
I have checked your device for faults reported in the fault description and performed all the necessary tests, and no fault has been discovered. WATCH ONLY INFORM YOU THAT THEY ARE FULLY CHARGED.
So I don’t understand, watch even don’t have message that they are fully charged but “qualified” servician says it only informs me that it is fully charged.
And it looks like they even didn’t bother to disable power saving mode (or they enabled it again before sending back but watch was set up exactly like when i put it into box). So watch couldn’t beep at all if I am not mistaken.
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@Tomas5 So, do you accept this or perhaps you’re returning the watch? If this kind of behavior of the watch is by design, there’s nothing you can do but use as it is.
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@skifun well i am not able to return it. Since they claim it is ok. But do you think this behavior seems correct? I recorded video of this behavior https://www.dropbox.com/s/uwfr7wiv9f72plt/FullSizeRender.MOV?dl=0
As soon as charged, watch starts to do this, I am afraid to let in on charger to see for how long it will do this. So i disconnect it every time as soon as this starts to happen. But if this is “by desing” than i am afraid I am not target group of suunto anymore
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@Tomas5
Did you check the charging clamp and cable ? -
@sartoric 2 different chargers, and laptop as pover source, i tried cable which arrived with S5Peak, i tried cable from my S5 and i tried even 2 old calbles from Ambit 2 watch. All the time same result.
