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Watch beep and show message charging over and over when 99-100%

Scheduled Pinned Locked Moved Suunto 5 Peak
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  • Á Offline
    Ádám Patkós
    last edited by 27 Feb 2023, 21:04

    Hello!
    My Suunto 5peak behaves the same way. I don’t think it’s a problem. I have been using it for more than 6 months.

    T 1 Reply Last reply 6 Mar 2023, 12:54 Reply Quote 0
    • ? Offline
      A Former User @Tomas5
      last edited by 6 Mar 2023, 08:35

      @Tomas5 Any news on the S5P in relation to the charging?

      T 1 Reply Last reply 6 Mar 2023, 12:53 Reply Quote 0
      • T Offline
        Tomas5 @Guest
        last edited by 6 Mar 2023, 12:53

        @skifun based on communication with seller and service for central europe, it is going for warranty check to service. I head to post office today.

        1 Reply Last reply Reply Quote 0
        • T Offline
          Tomas5 @Ádám Patkós
          last edited by 6 Mar 2023, 12:54

          @Ádám-Patkós thank’s for info, as i mentioned above seller and service center suggested to sent it to them for check. I will post result as soon as i get any new info. But I didn’t have much time so I am only today going to post office to sent it.

          1 Reply Last reply Reply Quote 1
          • T Offline
            Tomas5
            last edited by Tomas5 14 Mar 2023, 09:15

            So today watch arrived from service with message:

            I have checked your device for faults reported in the fault description and performed all the necessary tests, and no fault has been discovered. WATCH ONLY INFORM YOU THAT THEY ARE FULLY CHARGED.

            So I don’t understand, watch even don’t have message that they are fully charged but “qualified” servician says it only informs me that it is fully charged.

            And it looks like they even didn’t bother to disable power saving mode (or they enabled it again before sending back but watch was set up exactly like when i put it into box). So watch couldn’t beep at all if I am not mistaken.

            ? 1 Reply Last reply 14 Mar 2023, 10:22 Reply Quote 0
            • ? Offline
              A Former User @Tomas5
              last edited by 14 Mar 2023, 10:22

              @Tomas5 So, do you accept this or perhaps you’re returning the watch? If this kind of behavior of the watch is by design, there’s nothing you can do but use as it is.

              T 1 Reply Last reply 14 Mar 2023, 10:42 Reply Quote 0
              • T Offline
                Tomas5 @Guest
                last edited by Tomas5 14 Mar 2023, 10:42

                @skifun well i am not able to return it. Since they claim it is ok. But do you think this behavior seems correct? I recorded video of this behavior https://www.dropbox.com/s/uwfr7wiv9f72plt/FullSizeRender.MOV?dl=0

                As soon as charged, watch starts to do this, I am afraid to let in on charger to see for how long it will do this. So i disconnect it every time as soon as this starts to happen. But if this is “by desing” than i am afraid I am not target group of suunto anymore 😞

                S 1 Reply Last reply 14 Mar 2023, 10:45 Reply Quote 0
                • S Offline
                  sartoric Moderator @Tomas5
                  last edited by sartoric 14 Mar 2023, 10:45

                  @Tomas5
                  Did you check the charging clamp and cable ?

                  SVTS - 2.40.38
                  SSSWHR BARO Amber - 2.8.32
                  Samsung A5 2016 - Android 7.0
                  Samsung A33 2022 - Android 14 - One UI 6.1
                  Suunto App Android 5.2.5 beta
                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                  T 1 Reply Last reply 14 Mar 2023, 10:48 Reply Quote 0
                  • T Offline
                    Tomas5 @sartoric
                    last edited by 14 Mar 2023, 10:48

                    @sartoric 2 different chargers, and laptop as pover source, i tried cable which arrived with S5Peak, i tried cable from my S5 and i tried even 2 old calbles from Ambit 2 watch. All the time same result.

                    T S 2 Replies Last reply 14 Mar 2023, 10:49 Reply Quote 0
                    • T Offline
                      Tomas5 @Tomas5
                      last edited by Tomas5 14 Mar 2023, 10:49

                      I never let it beep for longer than 2 minutes because i am concerned how it will impact battery when it starts charging multiple times per minute when battery fully charged.

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        sartoric Moderator @Tomas5
                        last edited by 14 Mar 2023, 10:53

                        @Tomas5
                        Did you ever try to connect it to a wall charger?
                        Maybe it’s the laptop that is disconnecting and reconnecting while fully charged

                        SVTS - 2.40.38
                        SSSWHR BARO Amber - 2.8.32
                        Samsung A5 2016 - Android 7.0
                        Samsung A33 2022 - Android 14 - One UI 6.1
                        Suunto App Android 5.2.5 beta
                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

                        T 1 Reply Last reply 14 Mar 2023, 10:57 Reply Quote 0
                        • T Offline
                          Tomas5 @sartoric
                          last edited by Tomas5 14 Mar 2023, 10:57

                          @sartoric well as i answered you two posts above. 2 different chargers and laptop still same behavior. And as i mentioned multiple posts above. All chargers i tried with my older S5 and they don’t behave so strange like this S5P.

                          T S 2 Replies Last reply 14 Mar 2023, 11:07 Reply Quote 0
                          • T Offline
                            Tomas5 @Tomas5
                            last edited by 14 Mar 2023, 11:07

                            To be more specific i think it was samsung charger, htc charger, and thinkpad laptop.

                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              sartoric Moderator @Tomas5
                              last edited by sartoric 14 Mar 2023, 11:07

                              @Tomas5
                              Oh,ok I missed it
                              I supposed you were always using laptop as power source

                              2 different chargers, and laptop as pover source,

                              Well, so based on others replies and support report it seems to be normal on 5peak.
                              I’ll ask a friend that has a 5 peak too

                              SVTS - 2.40.38
                              SSSWHR BARO Amber - 2.8.32
                              Samsung A5 2016 - Android 7.0
                              Samsung A33 2022 - Android 14 - One UI 6.1
                              Suunto App Android 5.2.5 beta
                              Suunto App IOs 2.45.0 (19123) beta on MBP M1

                              T 2 Replies Last reply 14 Mar 2023, 11:13 Reply Quote 0
                              • T Offline
                                Tomas5 @sartoric
                                last edited by 14 Mar 2023, 11:13

                                @sartoric well only one person here says it has same issue. So i am not sure if normal is right way to say it. But i have some knowledge on electronics and i see that this is clearly bug or design fault 😞

                                1 Reply Last reply Reply Quote 0
                                • T Offline
                                  Tomas5 @sartoric
                                  last edited by 14 Mar 2023, 11:25

                                  @sartoric I am curious what your friend with S5P will say.

                                  Á 1 Reply Last reply 14 Mar 2023, 17:09 Reply Quote 0
                                  • Á Offline
                                    Ádám Patkós @Tomas5
                                    last edited by 14 Mar 2023, 17:09

                                    @Tomas5 hi

                                    I think there is nothing wrong with the watch.
                                    its battery is very strong. It can easily last 7 days with 4 training sessions per week.

                                    T 1 Reply Last reply 14 Mar 2023, 20:26 Reply Quote 1
                                    • T Offline
                                      Tomas5 @Ádám Patkós
                                      last edited by Tomas5 14 Mar 2023, 20:26

                                      @Ádám-Patkós i hope you are right and it will be ok. Two of my other suunto watch don’t behave like this. But i don’t have any other possibility just to use it as it is.

                                      ADHDMonkeyA 1 Reply Last reply 16 Mar 2023, 20:44 Reply Quote 0
                                      • ADHDMonkeyA Offline
                                        ADHDMonkey Bronze Member @Tomas5
                                        last edited by 16 Mar 2023, 20:44

                                        @Tomas5 you should have returned it while you were within the window. It’s not normal behaviour. Clearly a dodgy unit. I would insist o a replacement if I were you. Maybe video it and share with customer support?

                                        1 Reply Last reply Reply Quote 1
                                        • Soojong MoonS Offline
                                          Soojong Moon
                                          last edited by 18 Mar 2023, 08:50

                                          Not sure but I would try these.

                                          • restart watch. If no successful, do factory reset
                                          • change adapter to old one which do not support fast charge
                                            (ex. 5w adapter for old iphones or similar ones)
                                          • full charge and discharge. Then, full charge again.

                                          S9BT, A3P, Suunto Smart Sensor, Polar OH1
                                          iPhone13 Pro Max (iOS), Windows10

                                          Feature Suggestions:
                                          1)Activity Planning with basic analytical function.
                                          2)Basic Training Gear Management connected to Strava or Runalyze.

                                          T 1 Reply Last reply 18 Mar 2023, 16:43 Reply Quote 0
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