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S9PP stuck in saving screen

Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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  • Z Offline
    zhang965 @Likarnik
    last edited by 13 May 2023, 09:17

    @Likarnik said in S9PP stuck in saving screen:

    aroo7 This is my only big complaint to Suunto. I get it that they are small company, that they have their own philosophy about features and so on. But I don’t get it how they can not create a branch in code, deploy a fix with firmware update and later merge it to ‘proper’ update with new futures 3 times a year.

    Don’t worry about that, suunto is recruiting some développeurs in china now. So in the future they might have more capabilities.

    Winners Wear Winners

    F 1 Reply Last reply 13 May 2023, 09:20 Reply Quote -2
    • F Offline
      freeheeler @zhang965
      last edited by 13 May 2023, 09:20

      @zhang965
      do you know or is it just an unfounded comment?

      living sideways

      1 Reply Last reply Reply Quote 2
      • F Offline
        Francesco Pagano Silver Members Bronze Member
        last edited by 13 May 2023, 10:43

        With my Suunto 5 this issue has been more frequent, after a few months of use: in the past 6 weeks, it occurred on 1 out of 5 weekly run activities. It happened with my first watch, while I updated it to a new firmware twice throughout the last year, and it’s now happening with a new replacement one.
        Since @isazi is suggesting that external HR monitors might be a cause, today I took mine off my chest before ending and saving the activity, and I had no issue. Let’s see how it goes.

        S9PP
        S5

        B 1 Reply Last reply 13 May 2023, 19:27 Reply Quote 0
        • D Offline
          deserthike20 Bronze Member
          last edited by 13 May 2023, 14:09

          My S9PP has been getting a little slow both in starting and saving exercises. A few times I wondered if it had frozen up saving an exercise.

          Last week I did a full factory reset and it is much better now. I’m glad I took the time to do it. Of course the new update that’s coming could fix this problem to.

          Suunto 9 Peak Pro
          Suunto Vertical

          Z L A 3 Replies Last reply 13 May 2023, 14:11 Reply Quote 0
          • Z Offline
            zhang965 @deserthike20
            last edited by 13 May 2023, 14:11

            @deserthike20 said in S9PP stuck in saving screen:

            My S9PP has been getting a little slow both in starting and saving exercises. A few times I wondered if it had frozen up saving an exercise.

            Last week I did a full factory reset and it is much better now. I’m glad I took the time to do it. Of course the new update that’s coming could fix this problem to.

            It’s the time for vertical

            Winners Wear Winners

            D A 2 Replies Last reply 13 May 2023, 14:21 Reply Quote -1
            • L Online
              Likarnik Bronze Member @deserthike20
              last edited by 13 May 2023, 14:11

              @deserthike20 factory reset helped my s9p too

              1 Reply Last reply Reply Quote 1
              • D Offline
                deserthike20 Bronze Member @zhang965
                last edited by 13 May 2023, 14:21

                @zhang965 Its ordered! Titanium Sand…

                Suunto 9 Peak Pro
                Suunto Vertical

                Z 1 Reply Last reply 13 May 2023, 14:27 Reply Quote 1
                • Z Offline
                  zhang965 @deserthike20
                  last edited by 13 May 2023, 14:27

                  @deserthike20 said in S9PP stuck in saving screen:

                  zhang965 Its ordered! Titanium Sand…

                  I’m trying to get mine next week, hope you don’t need to reset your vertical one day…

                  Winners Wear Winners

                  1 Reply Last reply Reply Quote 0
                  • A Offline
                    aroo7 Bronze Member @zhang965
                    last edited by 13 May 2023, 15:57

                    @zhang965 How can you be sure that Vertical will not have these problems in the future?

                    Z 1 Reply Last reply 13 May 2023, 16:09 Reply Quote 0
                    • A Offline
                      aroo7 Bronze Member @deserthike20
                      last edited by 13 May 2023, 15:58

                      @deserthike20 I just wanted to ask if anyone has tried doing a reset to factory settings and if that helps 😉 thanks for the feedback

                      1 Reply Last reply Reply Quote 0
                      • Z Offline
                        zhang965 @aroo7
                        last edited by 13 May 2023, 16:09

                        @aroo7 said in S9PP stuck in saving screen:

                        @zhang965 How can you be sure that Vertical will not have these problems in the future?

                        Oh come, I never say that, actually all my suunto watches had such issue, Spartan, S9B, s9p and s9pp.

                        Everytime it’s getting slower I reset it and sell it and buy a new release watch.

                        For me, vertical should stay at least 1 year without problem.

                        Winners Wear Winners

                        A 1 Reply Last reply 13 May 2023, 16:16 Reply Quote -2
                        • A Offline
                          aroo7 Bronze Member @zhang965
                          last edited by 13 May 2023, 16:16

                          @zhang965 said in S9PP stuck in saving screen:

                          Everytime it’s getting slower I reset it and sell it and buy a new release watch.

                          😂 👍

                          1 Reply Last reply Reply Quote 0
                          • J Offline
                            jthomi
                            last edited by 13 May 2023, 16:31

                            Today S9PP stuck while syncronizing with the HR Belt, similar error to the one where it stuck while saving. The activity was lost, but the HR data is shown in the graph in todays summary. Had the same error with my SSS, and its just annoying, hopefully it will be fixed soon. Sadly I can’t afford a new Suunto watch every year like other lucky ones here. 😆🙄 IMG_9684.PNG

                            A 1 Reply Last reply 13 May 2023, 16:46 Reply Quote 1
                            • A Offline
                              aroo7 Bronze Member @jthomi
                              last edited by 13 May 2023, 16:46

                              @jthomi Was it a Suunto hr belt or another company? I was wondering if this could be due to some incompatibility with third-party devices

                              J ? 2 Replies Last reply 13 May 2023, 16:47 Reply Quote 0
                              • J Offline
                                jthomi @aroo7
                                last edited by 13 May 2023, 16:47

                                @aroo7 Sunnto HR Belt

                                1 Reply Last reply Reply Quote 0
                                • ? Offline
                                  A Former User @aroo7
                                  last edited by A Former User 13 May 2023, 17:48

                                  @aroo7 I had both S9B and now apparently S9PP getting stuck on saving activity and/or synchronizing HR. Luckily for me, without losing activity data. You can add Garmin HRM-Pro and Polar H10 to that list. As well as WHOOP in BLE broadcast mode.

                                  I don’t think the issue isn’t HRM specific.

                                  A 1 Reply Last reply 13 May 2023, 17:56 Reply Quote 0
                                  • A Offline
                                    aroo7 Bronze Member @Guest
                                    last edited by 13 May 2023, 17:56

                                    @NickK said in S9PP stuck in saving screen:

                                    I don’t think the issue is HRM specific.

                                    thanks, just asked 😉
                                    I personally use HR accessories from Polar

                                    ? 1 Reply Last reply 13 May 2023, 19:41 Reply Quote 0
                                    • M Offline
                                      MKPotts Bronze Member
                                      last edited by 13 May 2023, 19:02

                                      If a factory reset my watch, will I still have to set up training zones and custom sort modes again? Or are they now stored in the app as well and will re-sync?
                                      My run this morning saved ok, though I wore my S9B on my other wrist in case it didn’t and it was obvious how much slower my S9PP now is.
                                      Although I lost my run yesterday, the HR data has registered in the daily summary, even though it was from an external HRM (Polar Verity Sense). I guess the watch must pull the data “live” and store separately from the activity file.

                                      Z F 2 Replies Last reply 13 May 2023, 19:05 Reply Quote 0
                                      • Z Offline
                                        zhang965 @MKPotts
                                        last edited by 13 May 2023, 19:05

                                        @MKPotts said in S9PP stuck in saving screen:

                                        If a factory reset my watch, will I still have to set up training zones and custom sort modes again? Or are they now stored in the app as well and will re-sync?
                                        My run this morning saved ok, though I wore my S9B on my other wrist in case it didn’t and it was obvious how much slower my S9PP now is.
                                        Although I lost my run yesterday, the HR data has registered in the daily summary, even though it was from an external HRM (Polar Verity Sense). I guess the watch must pull the data “live” and store separately from the activity file.

                                        If you perform a factory reset, you will lost everything, Suunto has no backup feature.

                                        The reason that I said the save stuck issue is a cancer, is once it happened, you will worry about it forever

                                        Winners Wear Winners

                                        1 Reply Last reply Reply Quote 1
                                        • B Offline
                                          Brad_Olwin Moderator @Francesco Pagano
                                          last edited by 13 May 2023, 19:27

                                          @Francesco-Pagano The Suunto belt should not be a problem.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          1 Reply Last reply Reply Quote 0
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