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Suunto Vertical "white bubbles" OHR SENSOR

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  • G Offline
    GiPFELKiND Silver Members
    last edited by 11 Jun 2023, 17:07

    IMG_20230611_183750.jpg IMG_20230611_183654.jpg

    Hello dear community, I am the proud owner of a new Suunto Vertical. I’ve had them for 3 weeks. Today after exercising I noticed white bubbles on the back of the heart rate sensor and real cracks in the sensor. little lines and these weird little white bubbles. I wear my watch every day, 24 hours a day. Even when showering. Currently I put sunscreen on my arms and sometimes when I sweat, some sunscreen and salt can get on the sensor. that’s normal. I clean the watch with soap and water after exercise. as it says in the manual. but can the small white blisters and cracks come from it? what does your back look like on the sensor?! is this a problem? does the watch have to go back to the company? does it need to be repaired? is this wear and tear normal after 3 weeks?

    If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

    S C E D 4 Replies Last reply 11 Jun 2023, 18:19 Reply Quote 0
    • S Offline
      sartoric Moderator @GiPFELKiND
      last edited by sartoric 6 Nov 2023, 20:27 11 Jun 2023, 18:19

      @GiPFELKiND
      Contact support and ask them.
      Maybe it’s some issue with the plastic cover

      In some point it looks cracked but the rest looks scratched

      SVTS - 2.40.38
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      1 Reply Last reply Reply Quote 1
      • C Offline
        ChrisA Platinum Member @GiPFELKiND
        last edited by 11 Jun 2023, 18:28

        @GiPFELKiND for three weeks of use, that looks very ‚scratchy‘. Something other than your skin seems to make / or made at least once intensive contact with the sensor area 🤔

        1 Reply Last reply Reply Quote 3
        • E Offline
          EzioAuditore Gold Members @GiPFELKiND
          last edited by 11 Jun 2023, 19:10

          @GiPFELKiND Indeed as previous users pointed it looks scratched. Now on top of my head if you have not been to the sea and the sand knows to do such things, maybe you are using some shower gel or some other product that has particles to ‘peel’ your skin (minerals or smt similar)?

          Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
          Suunto Wing

          1 Reply Last reply Reply Quote 0
          • D Offline
            Dimitrios Kanellopoulos Community Manager @GiPFELKiND
            last edited by 12 Jun 2023, 07:25

            @GiPFELKiND please pm serial number

            Community Manager / Admin @Suunto
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            G I 2 Replies Last reply 12 Jun 2023, 10:22 Reply Quote 0
            • G Offline
              GiPFELKiND Silver Members @Dimitrios Kanellopoulos
              last edited by 12 Jun 2023, 10:22

              @Dimitrios-Kanellopoulos how i can you sent pm!?

              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

              J 1 Reply Last reply 12 Jun 2023, 11:38 Reply Quote 0
              • J Offline
                jthomi @GiPFELKiND
                last edited by jthomi 6 Dec 2023, 11:39 12 Jun 2023, 11:38

                @GiPFELKiND Click on the user name you want to chat with. Then on the right, the three dots in the blue circle:

                start chat with …

                and go.

                1 Reply Last reply Reply Quote 0
                • I Offline
                  Ivan Šimek @Dimitrios Kanellopoulos
                  last edited by 22 Jun 2023, 19:52

                  @Dimitrios-Kanellopoulos mna by zaujimalo ci su senzory dostatocne zaliate. mne sa porobily bublinky a cele sa to lupe.

                  Z 1 Reply Last reply 23 Jun 2023, 08:38 Reply Quote 1
                  • Z Offline
                    Zdeněk Hruška Bronze Member @Ivan Šimek
                    last edited by 23 Jun 2023, 08:38

                    @Ivan-Šimek Myslím, že angličtina by pro tohle fórum byla lepší;)

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