Not Vibrating & option limited to just 'On-Off'.

[Sergei Ladeishchikov]

@surfboomerang in the manual, I found only a power saver that turns on automatically below 10% charge. I did not find anything about turning off vibration at 10%. And it’s not logical. Now my charge is 14% and I will soon find out again.

[surfboomerang]

@Sergei-Ladeishchikov this is what the manual explains about power saving:

Your watch includes a power saving option that turns off all vibration, daily HR and Bluetooth notifications to extend battery life during normal daily use.

NOTE:
Power saving is automatically enabled when the battery level reaches 10%.

And this is what confuses me, my watch stopped vibrating at 12% so I thought power saving kicked in early but I kept receiving notifications. I do not use daily HR so I don’t know if that one was disabled.

[Sergei Ladeishchikov]

@surfboomerang But the power saver can be turned off. I turned it off, turned it on, turned it off again, as far as I remember, the vibration still did not work for me

[isazi]

@Sergei-Ladeishchikov if vibration does not work for you, you can try a reboot or even a hard reset. If it does not work “out of the box”, you may want to contact support because it may be broken.

[Sergei Ladeishchikov]

@isazi I tried rebooting, it didn’t help. I have not tried a hard reset. After charging, the vibration started working and is working now (12%). Watch is SV.

[surfboomerang]

@Sergei-Ladeishchikov yes, same for me. The power save option has no effect on the vibration when the watch is below 10% (or 12%in my case). Just charging the watch fixes it.

[Sergei Ladeishchikov]

@isazi

@surfboomerang said in Not Vibrating & option limited to just 'On-Off'.:

@Sergei-Ladeishchikov yes, same for me. The power save option has no effect on the vibration when the watch is below 10% (or 12%in my case). Just charging the watch fixes it.

Do I need to send logs if this problem occurs again?

[isazi]

@Sergei-Ladeishchikov I can ask if this is expected or not, but during summer I’m not sure an answer will be provided.

[Sergei Ladeishchikov]

@isazi The most important thing is that Suunto is aware of the problem and can fix it with future updates)

[Ashish Bhattarai]

@Sergei-Ladeishchikov, @isazi isazi, @surfboomerang

Thanks for you suggestions but vibration still didn’t work after fully charging and also after a hard reset.

‘Vibration’ option under Settings-General-Tones-General, only shows a ‘on-off’ option, NOT ‘‘Buttons-off’, All-off’, ‘All-on’. Could this be a firmware version issue? Do you think it’ll help if I can roll back to a previous version?

Watch: Peak 9

[isazi]

Reported as a bug

[Ashish Bhattarai]

@isazi hi! Do you think this will be followed up by someone?
No vibration is bothering me a lot.

[isazi]

The issue that vibration is disabled when the watch battery is below 10% is being investigated.

[Ashish Bhattarai]

@isazi the issue is actually: No vibration at all, even when 100% charged.

[surfboomerang]

@Ashish-Bhattarai do you get a short vibration when you reboot the watch? It could be hardware related.

[Ashish Bhattarai]

@surfboomerang when I power off and bring it back on, it did vibrate for a short while!

[surfboomerang]

@Ashish-Bhattarai Great, hardware seems to work then.
Just make sure you didn’t enabled the “power saver” option and “Do not disturb” option".