Heart rate recording paused.LED does not flash

Sascha Domres · 7 Sept 2023, 06:15

Heart rate recording paused.LED does not flash? My vertical stopped recording heart rate for the 2nd time. The green LED stopped flashing. I only noticed that by accident… It could only be fixed with a soft reset for 12 seconds… have other people noticed this error?
https://photos.app.goo.gl/f28raue3GC5xiBR16

zhang965 · 7 Sept 2023, 06:36

@Sascha-Domres

Hello Sascha-Domres,

did you contact the official Suunto support?

BR

Sascha Domres · 7 Sept 2023, 07:07

@zhang965 no I haven’t yet… I think this is a problem with the software and I hope for a fundamental update so that the Vertical’s software finally runs stably. Maybe the memory is full or something similar… ? Even if Suunto were to offer me the exchange of a new watch, I don’t think it would work more stably… I hope for an update soon…I was just interested if other users had observed something similar. That’s only noticeable if you want to do sports and the watch doesn’t find a heart rate. I usually use a heart rate belt and it has always worked.