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Anyone know what this line is under the crystal?

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  • G Offline
    General_Witt @freeheeler
    last edited by General_Witt 25 Sept 2023, 15:59

    @freeheeler Here’s another look at it if you’re curious. You have to look at the watch without the strap and sideways to notice it.WhatsApp Image 2023-09-25 at 17.56.42.jpeg

    F J 2 Replies Last reply 25 Sept 2023, 18:05 Reply Quote 0
    • G Offline
      General_Witt @freeheeler
      last edited by 25 Sept 2023, 16:04

      @freeheeler The pressure sensor holes seem normal if you look at them without inclining the watch. Like this photo here.Untitled.jpg

      1 Reply Last reply Reply Quote 0
      • G Offline
        General_Witt @mikekoski490
        last edited by General_Witt 25 Sept 2023, 16:08

        @mikekoski490 Have you tried to incline it while looking at the pressure holes? I recorded a brief video of it.

        WhatsApp Video 2023-09-25 at 18.06.13.mp4

        M S 2 Replies Last reply 25 Sept 2023, 16:52 Reply Quote 0
        • M Offline
          mikekoski490 Bronze Member @General_Witt
          last edited by 25 Sept 2023, 16:52

          @General_Witt Hi. Yes, tilted it with a flashlight shining in. I dont have the piece showing in mine. Contact Suunto Chat and attach the photo for them. I find Suunto Chat very responsive.

          Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

          Current: Suunto Race Ti

          Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

          Suunto App running on Google Pixel 8/Android 14

          1 Reply Last reply Reply Quote 2
          • M Offline
            mikekoski490 Bronze Member
            last edited by 25 Sept 2023, 17:58

            If anyone is interested, I contacted Suunto Customer Support out of curiosity this morning via chat, posted my original photo here to the chat, and the chat person said not sure but support will follow up with an email. Less than an hour later I got an email with the following, so Im happy.

            Dear Michael,

            We are contacting you from Suunto Customer Support.

            The line on display’s left side is part of the Solar panel. The product is not broken, and it should not be sent to service for that reason.

            Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

            Current: Suunto Race Ti

            Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

            Suunto App running on Google Pixel 8/Android 14

            B T 2 Replies Last reply 25 Sept 2023, 23:41 Reply Quote 1
            • F Offline
              freeheeler @General_Witt
              last edited by 25 Sept 2023, 18:05

              @General_Witt
              definitely not visible with my device.
              please get in touch with support as suggested by @mikekoski490

              living sideways

              1 Reply Last reply Reply Quote 1
              • B Offline
                Brad_Olwin Moderator @mikekoski490
                last edited by 25 Sept 2023, 23:41

                This post is deleted!
                1 Reply Last reply Reply Quote 0
                • S Offline
                  SuperFlo75 Silver Members Bronze Member @General_Witt
                  last edited by 27 Sept 2023, 15:21

                  @General_Witt Did you Countach Suunto Support? What did they say?

                  Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                  Suunto Wing
                  Suunto 9 Peak Pro Titanium (owns my wife now)
                  Suunto Spartan Ultra
                  SA iOS 2.46.3 (19586)
                  Instagram @superflo75

                  G 1 Reply Last reply 27 Sept 2023, 21:42 Reply Quote 0
                  • G Offline
                    General_Witt @SuperFlo75
                    last edited by 27 Sept 2023, 21:42

                    @SuperFlo75 I was in the amazon return period, so I directly sent it back to amazon.

                    1 Reply Last reply Reply Quote 0
                    • J Offline
                      Jonathan C Silver Members @General_Witt
                      last edited by Jonathan C 10 Dec 2023, 21:13 12 Oct 2023, 21:11

                      @General_Witt said in Anyone know what this line is under the crystal?:

                      @freeheeler Here’s another look at it if you’re curious. You have to look at the watch without the strap and sideways to notice it.WhatsApp Image 2023-09-25 at 17.56.42.jpeg

                      I was wondering what those two metal contacts are for? They don’t seem to be related to charging.

                      Current: Ocean, Vertical Titanium Solar
                      Past: 9 Baro, Spartan Ultra, Ambit3 Peak Sapphire

                      S E 2 Replies Last reply 12 Oct 2023, 21:13 Reply Quote 0
                      • S Offline
                        sartoric Moderator @Jonathan C
                        last edited by sartoric 10 Dec 2023, 21:14 12 Oct 2023, 21:13

                        @Jonathan-C
                        Service connector afair

                        SVTS - 2.40.38
                        SSSWHR BARO Amber - 2.8.32
                        Samsung A5 2016 - Android 7.0
                        Samsung A33 2022 - Android 14 - One UI 6.1
                        Suunto App Android 5.3.5 beta
                        Suunto App IOs 2.46.0 (19453) beta on MBP M1

                        1 Reply Last reply Reply Quote 2
                        • E Online
                          Egika Platinum Member @Jonathan C
                          last edited by 12 Oct 2023, 21:14

                          @Jonathan-C service pins for a wired data access

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - Titanium Courtney
                          Run Lime

                          L 1 Reply Last reply 13 Oct 2023, 05:33 Reply Quote 2
                          • L Offline
                            Lechamoix Bronze Member @Egika
                            last edited by 13 Oct 2023, 05:33

                            @Egika Weren’t they the contacts for the depth gauge?

                            F T 2 Replies Last reply 13 Oct 2023, 05:40 Reply Quote 0
                            • F Offline
                              freeheeler @Lechamoix
                              last edited by 13 Oct 2023, 05:40

                              @Lechamoix
                              😉 someone who pretended to know for sure spread this rumour, but it was wrong

                              living sideways

                              L 1 Reply Last reply 13 Oct 2023, 05:41 Reply Quote 3
                              • T Offline
                                tuxella Bronze Member @Lechamoix
                                last edited by tuxella 13 Oct 2023, 05:40

                                @Lechamoix that’s what I had read too, but it was explained in this thread: https://forum.suunto.com/post/116774 (see previous messages in this thread by @isazi and @Egika )

                                F 1 Reply Last reply 13 Oct 2023, 05:43 Reply Quote 1
                                • L Offline
                                  Lechamoix Bronze Member @freeheeler
                                  last edited by 13 Oct 2023, 05:41

                                  @freeheeler ok thank you 😉

                                  1 Reply Last reply Reply Quote 1
                                  • F Offline
                                    freeheeler @tuxella
                                    last edited by freeheeler 13 Oct 2023, 05:43

                                    @tuxella
                                    there was another thread about it, too… I didn’t recall it was you 😉
                                    anyway, there was a 3rd source, too, saying it was a depth sensor

                                    living sideways

                                    T 1 Reply Last reply 13 Oct 2023, 05:53 Reply Quote 1
                                    • T Offline
                                      tuxella Bronze Member @freeheeler
                                      last edited by 13 Oct 2023, 05:53

                                      @freeheeler I’m curious about this third source if you remember or can find it

                                      E 1 Reply Last reply 13 Oct 2023, 06:01 Reply Quote 0
                                      • E Online
                                        Egika Platinum Member @tuxella
                                        last edited by Egika 13 Oct 2023, 06:01

                                        @tuxella why? since it is misleading information, I suggest not to look too hard for this one.
                                        Otherwise it will continue to live on…

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                        Race S All Black - Titanium Courtney
                                        Run Lime

                                        T 1 Reply Last reply 13 Oct 2023, 06:03 Reply Quote 1
                                        • T Offline
                                          tuxella Bronze Member @Egika
                                          last edited by 13 Oct 2023, 06:03

                                          @Egika just out of curiosity. Sorry if this came out as strange

                                          F 1 Reply Last reply 13 Oct 2023, 06:22 Reply Quote 0
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