TSB in Watch Screen Not actually like in app

wmichi

@GiPFELKiND My guess was wrong, it’s not syncing after a workout. Today I did a 2,5h rollerski session, which was calculated with 107 TSS according to training zone, respectively 108 TSS according to the activity details (why the difference???). According to the training zone my current weekly TSS is 480, CTL 69, Form / TSB still 1 (this never updates after a workout, only the following day).

Screenshots training zone:

Todays rollerski activity (different TSS value!)

None of this is visible on the watch. In the training widget, todays workout is completely missing:

But if I scroll down to “Duration”, the 2,5h are there:

The recovery training and progress widgets are also not updated:

I did multiple syncs since ending the workout. Still nothing.

Yesterday I did a trail running training. After this training everything was correctly updated on the watch. The only difference between yesterday and today is, that I forgot to active the feeling input in the custom sport profile I made for roller skiing (trail running was also custom, but feeling activated). I always forget to active the feeling toggle. Maybe this is the reason?

I have the latest firmware installed and I am using the latest Suunto App Beta build 2.29.0 (13466) on iOS. Is it a problem with the beta?

isazi

@wmichi TSB is yesterday’s ATL - CTL so it makes sense that only updates at midnight. Everything else I think should be fixed in next update.

isazi

Just checked the new firmware and it seems to work for me.

wmichi

@isazi Thanks for checking.

SuuntoR

To be more clear how it works for me now: sunday 29.10. watch and app showing the same ctl and tsb numbers. Just after midnight, when the numbers on the app are updated and sync with watch, again watch and app showing the same numbers like they should. BUT in the morning 30.10.2023 after syncing with the app (for example because of sleep data), it somehow makes the watch use again ctl and tsb that i had on sunday, so day before. And those wont update to monday numbers / same as app, until i power off and on (the normal sync does not work before this off and on no matter how many times you try). And the same goes on and on from day to another. After power off and on, again same numbers for both the watch and the app.

But glad to hear that this could be fixed when next update comes, thanks

GiPFELKiND

@isazi you checked the new firmware and on your race it works fine?synched every day the right values TSB, CTL and so?I have the official firmware but it dont work… What can i do?

lessthanmore

@GiPFELKiND He’s using the beta firmware. With the next official update, the bug should be fixed.

GiPFELKiND

@lessthanmore haha okay then i understand how it works for him fine thank you

wmichi

@GiPFELKiND @SuuntoR The bug is even worse. Here you see the training widget for my current week:

The training widget displays the data of the last week, instead of the current week. And today’s data (which is 96 TSS for a roller skiing session I did) is missing. Or it is a glimpse into the future.

How can such a massive bug (for one of the standout features!) be overseen? Maybe a final change on the firmware was released untested? Suunto should think about how they test their stuff.

On the other hand, shit happens, it will be solved in the upcoming firmware release and in the app everything is correct.

GiPFELKiND

@wmichi oh noooooooo 🤮same as the Release from the Vertical?! Same Software problems after release?! Seems the suunto Race users are beta tester and not only adventure users time for FAST FIRMWARE UPDATE

GiPFELKiND

@wmichi
Same here. Today new week old data.

SuuntoR

My Tss is empty now for this week but it needed that power off, power on “reset”. Sure this will be fixed and hey, even the multi billion apple products aren’t always perfect at launch, or garmin, or… of course this bug is on one of the key points of this watch and that made me also think how could this be missed. But I can live with this and overall very satisfied of the new watch.

ChrisA

@wmichi I am not sure if this is a bug or it‘s just the displaying the „last seven days“?

SuuntoR

@ChrisA it says “this week” on tss screen, not “last 7 days”…

ChrisA

@SuuntoR yes you’re right, but my thought was, though it’s labelled “this week”, it might be showing the “last seven days” anyways - “trust nobody, not even your sportswatch”

Egika

@wmichi said in TSB in Watch Screen Not actually like in app:

@GiPFELKiND @SuuntoR The bug is even worse. Here you see the training widget for my current week:

The training widget displays the data of the last week, instead of the current week. And today’s data (which is 96 TSS for a roller skiing session I did) is missing. Or it is a glimpse into the future.

How can such a massive bug (for one of the standout features!) be overseen? Maybe a final change on the firmware was released untested? Suunto should think about how they test their stuff.

On the other hand, shit happens, it will be solved in the upcoming firmware release and in the app everything is correct.

Calm down. Today is Monday, the last week’s data is there until it is overwritten day by day by new data.

wmichi

@Egika I am easy like sunday morning We are just pointing out, that an advertised function is not working at all. As @isazi said, it’s fixed in the next update. So all is good.

Egika

@wmichi I just read „massive bug“ – when there is just historical data of last week instead of nothing.

Anyway. Will be fixed, yes.

SuuntoR

@Egika said in TSB in Watch Screen Not actually like in app:

@wmichi I just read „massive bug“ – when there is just historical data of last week instead of nothing.

Anyway. Will be fixed, yes.

Thats right. My watch is showing empty this week and not the last weeks activities. But this is after powering off and back on once (not the soft or hard reset. And power off and on is because otherwise the tsb and ctl numbers won’t sync correctly). I guess the activities shown for last week is the same thing that this topic is first about, the sync just won’t work properly yet.

At least my point even writing these things here is not to complain. But to point out where the problem is and trying to help Suunto to understand and fix these. Maybe they already know exactly what the problem is and fix for this. And these posts are unnecessary. Then again, this already once went by their eyes. But lets wait a while

ChrisA

@SuuntoR and with Tuesday the week is now empty