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MacOS Sonoma

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  • T Offline
    TomasSuunto
    last edited by 30 Oct 2023, 17:38

    Hi,
    I have just updated to MacOs Sonoma and I cant get SuuntoLink to work. I have previously been able to contact support but it looks like they have removed that option.

    Have any one seen this problem and hopefully have a solution?

    Many thanks in advance,
    Tomas

    B 1 Reply Last reply 30 Oct 2023, 19:46 Reply Quote 0
    • W Offline
      wakarimasen Silver Members
      last edited by 30 Oct 2023, 18:54

      The answer you don’t want (sorry): I’m using Sonoma (on a MacBook Pro Mid 2012, actually 😊 ) and Suuntolink is working for me

      Suunto Race Titanium
      Suunto Ambit3 Peak
      Polar H10
      Polar OH1

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      • J Offline
        jasonc
        last edited by 30 Oct 2023, 19:29

        SuuntoLink also working here on Sonoma 14.2. Might be worth completely uninstalling, downloading the latest version and reinstalling?

        Suunto: Ambit 3 Peak > Spartan Ultra > 9 > 9PP > Vertical > Race

        1 Reply Last reply Reply Quote 0
        • B Offline
          Brad_Olwin Moderator @TomasSuunto
          last edited by 30 Oct 2023, 19:46

          @TomasSuunto Search older threads when Catalina came out, this is a permissions issue and nothing wrong with the app. I cannot remember how it was fixed.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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          • T Offline
            TomasSuunto
            last edited by 31 Oct 2023, 06:41

            Many thanks for your answers. I think it is encouraging that it worked for you as it means that I will do more research. I have restarted and reinstalled a few times but would appreciate if there was any advice on what else to do?

            M 1 Reply Last reply 31 Oct 2023, 06:47 Reply Quote 0
            • M Offline
              Mff73 @TomasSuunto
              last edited by 31 Oct 2023, 06:47

              @TomasSuunto
              search macos suuntolink in the forum, and in a few clicks you got this :
              https://forum.suunto.com/post/110735

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

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              • T Offline
                TomasSuunto
                last edited by 31 Oct 2023, 08:05

                I removed Suunto from the “Launch Items” and then it worked. Not sure why it stoped working from the beginning but it kind of makes sense that it fails when I reinstalled the app. I think it is strange that it kept the auto launch after I removed it and reinstalled it. Many thanks for the help and feedback.

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                • I isazi moved this topic from Accessories and other products on 2 Dec 2023, 14:56
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