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    Disappointing Sleep tracking after new update

    Scheduled Pinned Locked Moved Suunto Vertical
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    • I Offline
      Iggge @BrunoH
      last edited by

      Have same problem. Watch only show 3 hours, when in reality it was more than 7 hours.

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      • peegeeP Offline
        peegee @BrunoH
        last edited by

        @BrunoH steps and calories I get after every workout from before update.
        Just don’t get the new time to stand notification… not that I really need it but nevertheless it would be nice to see all works well😌

        Been with a Suunto on my wrist since Ambit2
        Currently alternating between Race titanium & Vertical titanium solar.
        Would love a Vertical with amoled display.

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        • AnonVerticalOwnerA Offline
          AnonVerticalOwner @AnonVerticalOwner
          last edited by

          @AnonVerticalOwner said in Disappointing Sleep tracking after new update:

          Sleep tracking lost all accuracy after the update here too. The last three days read 12h, 2:23h, and 1:19h, while it should’ve read something like 5:30h, 7h, and 5:30h. It’s not just slightly off and balancing out; it is very far off.

          Updating this with more testing done: Soft reset, hard reset, and turning off things like DND or HRV all had no effect. However, I noticed that the HR graph has a bunch of significant gaps (30m to 2h+) throughout the day despite having the watch firmly secured.

          So I checked. This time, I fell asleep close to 22:00, with SV stating it was 00:36. The HR graph shows a 2-hour+ gap from before 22:00 to roughly 0:30, so that seems to add up. Again, I secured the watch so that the sensor would be properly against the skin throughout the night, and these gaps exist throughout the day. I’m not sure why the HR is so inconsistently tracked right now, but I will keep a closer eye on it.

          Vertical connoisseur / 9 Peak Pro custodian — v2.39.44 / v2.37.34 — 67° North

          AnonVerticalOwnerA 1 Reply Last reply Reply Quote 0
          • Stoke80S Offline
            Stoke80 @BrunoH
            last edited by

            @BrunoH

            I did the hard reset yesterday (Sunnto support told me to do), because after the update I didn’t get those message from the watch (Step goal, caloroes goal, weekly summary).

            Will see today if it helped, but your comment doesn’t make me very optimistic.

            Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

            BrunoHB 1 Reply Last reply Reply Quote 0
            • E Offline
              e6321 Bronze Member
              last edited by

              Also having issues with sleep tracking, dnd and stand reminder on.

              Step tracking is on 150 steps before Ive even gotten up in morning and not been up during the night either!

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              • BrunoHB Online
                BrunoH Gold Members @Stoke80
                last edited by

                @Stoke80 I did get the storm alert today. We are getting 20cm of snow tonight.

                Compasses: M-311, A-10, SK-7
                Diving: Finnlight Navy 90, Vyper
                Sports: Metron, S7, S9B and Vertical

                Stoke80S 1 Reply Last reply Reply Quote 0
                • Stoke80S Offline
                  Stoke80 @BrunoH
                  last edited by

                  @BrunoH
                  I did receive a storm alert on the weekend as well. They seem to work.

                  But the others still don‘t work sfter the hard reset. That is abit annoying, although not one of the big issues.

                  But maybe one of the mods can report this to Suunto for the next fix?

                  Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S

                  I 1 Reply Last reply Reply Quote 1
                  • I Offline
                    Iggge @Stoke80
                    last edited by

                    Did a hard reset yesterday, but sleep tracking still don’t work. 6,5 hours become 4 hours.
                    Need to get this fixed

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                    • AnonVerticalOwnerA Offline
                      AnonVerticalOwner @AnonVerticalOwner
                      last edited by

                      @AnonVerticalOwner said in Disappointing Sleep tracking after new update:

                      Updating this with more testing done: Soft reset, hard reset, and turning off things like DND or HRV all had no effect. However, I noticed that the HR graph has a bunch of significant gaps (30m to 2h+) throughout the day despite having the watch firmly secured.

                      Another night, another report back: HR was tracked properly for the duration of the night this time, and the sleep data is consequently pretty spot-on.

                      All I did was turn DND and HRV back on (out of defiance) and tighten the strap even further, a bit beyond what’s comfortable. So perhaps the sleeping algorithm is just way more sensitive to gaps in the HR data than before. Or… maybe HR tracking got more picky in an effort to be more accurate.

                      Either way, with people tossing around while sleeping, possibly laying in ways that lift the sensor off the skin momentarily, such sensitivities would of course wreck the sleep tracking for some.

                      To be continued.

                      Vertical connoisseur / 9 Peak Pro custodian — v2.39.44 / v2.37.34 — 67° North

                      AnonVerticalOwnerA 1 Reply Last reply Reply Quote 0
                      • Mff73M Offline
                        Mff73
                        last edited by

                        Only 2h30 of sleep for me this night.
                        Watch missed my fall asleep hour by more than 2 hours, and count me awake for more than 3h, which was not.
                        Same settings as usual, auto DND set for same range as sleep tracking, VFC on, HR on.

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

                        HighlandsH Mff73M 2 Replies Last reply Reply Quote 1
                        • HighlandsH Offline
                          Highlands @Mff73
                          last edited by

                          @Mff73 Same for me is Suunto race last night.

                          1 Reply Last reply Reply Quote 1
                          • Dušan KovićD Offline
                            Dušan Ković
                            last edited by

                            I have SR fo 3 weeks, and also have constant too many awake hours. It matches sleep start and wake up times correctly, but awake segments ar not correct. I have noticed that tracking depends on the how hard the strap is tightened. If you keep it loose it will work terrible.

                            PXL_20231119_063636644.jpg

                            But even with strap tight enough I still get too many awake hours.

                            SR
                            SA latest beta
                            Polar Verity Sense
                            Pixel 6

                            I 1 Reply Last reply Reply Quote 1
                            • I Offline
                              Iggge @Dušan Ković
                              last edited by

                              So after a really good sleep between 22:00 and 07:00 the watch only shows 3 hours of sleep, and my hrv is even lower than yesterday at 34.
                              I am 32 years old so it must be wrong
                              My other watch(not suunto) shows 8.50 hours of sleep.

                              Need to get this fixed. Have been searching for another watch since it never works, and after the new update the sleep is really important so the other data can shown the correct value

                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @Iggge
                                last edited by

                                @Iggge said in Disappointing Sleep tracking after new update:

                                I am 32 years old so it must be wrong

                                Not really true. HRV is related to sympathetic / parasympathetic system and heart function on a presonal level

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                I 1 Reply Last reply Reply Quote 1
                                • I Offline
                                  Iggge @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos that is True. But the HRV is higher erverytime that the watch show correct sleep analysis.
                                  Also exercise alot and it seems strange to have that low HRV

                                  SuperFlo75S 1 Reply Last reply Reply Quote 0
                                  • SuperFlo75S Offline
                                    SuperFlo75 Silver Members Bronze Member @Iggge
                                    last edited by

                                    @Iggge I think that‘s correct because if you are more relaxed, and you sleep better, your minimal HR should be lower and your HRV should be higher. This is how I understood this think… but I am not a doctor for cardiology, just for orthopedics and Chirotherapie/osteopathy… 😂😂😂 The watch should get a good HR data, and for me it works in case of wearing the watch tight enough at Night…

                                    Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                    Suunto Wing
                                    Suunto 9 Peak Pro Titanium (owns my wife now)
                                    Suunto Spartan Ultra
                                    SA iOS 2.43.0 (18473)
                                    Instagram @superflo75

                                    I 1 Reply Last reply Reply Quote 0
                                    • I Offline
                                      Iggge @SuperFlo75
                                      last edited by

                                      @SuperFlo75 Same here. A normal and good Hrv should be around 55-60, and not 34 as it stans now. I should be braindead if the sleep analys om the watch were correct 😅

                                      wmichiW SuperFlo75S 2 Replies Last reply Reply Quote 0
                                      • wmichiW Offline
                                        wmichi @Iggge
                                        last edited by wmichi

                                        @Iggge I have a Suunto Race but I have the same issue as you. Although I don’t know if it is really an issue. I also see very low HRV measurements on the SR. With Oura I am usually between 45 and 60 (with lowest at about 25 and 100 the highest) and the fluctuations of the HRV value align pretty good with my sleep quality, training/live stress and being healthy or sick. On SR my range is between 29 and 32. The value is mostly the same every night on SR since 4 weeks.

                                        But all of a sudden, my HRV on SR went UP three days ago, when I had a positive COVID-19 test and showed symptoms (from the daily 30/31ms to 40ms the last three days). At the same time HRV on Oura dropped significantly below my normal range to 20ms. I am also wearing my wife’s old Apple watch currently, until it is sold second hand. The AW and Oura show comparable HRV values for each night and the trends are the same. On the SR there is absolutely no trend visible, it’s basically a flat line, as the SR measures every night mostly the same value. With the exception of the last three days.

                                        I am still unsure what I should think about those HRV measurements. I’d love to get rid of Oura (and the subscription), but currently I don’t really trust what the SR measures. On the other hand, 4 weeks of data is not that much to make a judgement about a metric, where the long term trend is important.

                                        Also the absolute values cannot be compared between devices. It can be perfectly fine, if Suunto always measures lower values (or higher values) than other devices. As long as the trend is comparable. But that’s my issue: AW and Oura show the same trends (which align with my subjective feeling), Suunto is completely different. Also a 3ms normal range just feels suspicious
                                        to me.

                                        I also see too much awake times each night on the SR, although it got better in the last two weeks. The first two weeks I should have been braindead according to the SR. Maybe there’s a connection.

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                                        • TieutieuT Offline
                                          Tieutieu Platinum Member
                                          last edited by Tieutieu

                                          One week after update, sleep tracking keeps going perfectly spot on for me, far much better than before.
                                          My HRV goes a bit up after few days of bad sleep and hilness, but is still no very “hight” (43)

                                          Suunto’s devices at home :
                                          Vertical titanium solar
                                          Suunto Race S
                                          S9pp titanium sand
                                          Suunto Wing
                                          S9B titanium Ambassador edition, A3P, X6

                                          I 1 Reply Last reply Reply Quote 1
                                          • I Offline
                                            Iggge @Tieutieu
                                            last edited by

                                            @Tieutieu if you have some nights with bad sleep, thr HRV should not get higher, but lower.
                                            Or am i wrong? Normal HRV depends on age, but for me it should be between 55-60 (age 32)

                                            TieutieuT 1 Reply Last reply Reply Quote 0
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