Map updates

Shrek3k

@Wilson75 Not really struggling anymore, more like having accepted it somehow and adapted. Yes, the magnets are incredibly weak, so that I see no chance to charge / connect the watch when not lying on a very flat surface where nothing and noone will touch the watch or the cable. A lttle bit annoying, but it works. But, a (physically) more stable connection would be most certainly welcome.

Brad_Olwin

@Wilson75 I have more than one charger cable and some seem much worse than others. One is very finicky and difficult to get the watch lined up on while the other I put the watch on the charger and forget about it. I do not see why they are different but this is my experience.

Todd Danielczyk

@Brad_Olwin Same here. The OEM one that came with my Vertical can be tricky to line up, but the spare knockoff one I bought from Amazon seems to consistently work.

What I have noticed is that it is harder to line up when I put it on a hard surface and the watch on top to charge (I think the band pops it up off the contacts). To alleviate this, I resort to using the OEM one on the carpet floor or put a towel on the nightstand and it seems to work better.

The older design of the Peak charger with its two half circles of contact worked very well (but doesn’t work with the newer watches).

Jugger

I usually wash my watch with a little soap before loading. Last weekend I tried to load it in morning after wearing it at night and got bad connection. Watch was beeping few times while downloading map updates. I washed it and after that no more beeping.

I bought my watch after release and did battery calibration (running battery empty). That was the only time when watch was constantly beeping few minutes while downloading maps but after that it never happened again.

isazi

@Brad_Olwin same, I have charging cables that work better than others, with some Incam charge and download maps, with some I can only charge (downloads are interrupted)

Frederick Rochette

Hello and happy new year!

Sorry for the question, but what is the procedure for updating the maps?

Thanks a lot!

Egika

@Frederick-Rochette have a Wifi set up in the watch that is within reach. Then connect watch to charger.
-> Maps will update

Frederick Rochette

@Egika Thanks! so it’s completely automatic, nothing special to do, not even opening the suunto app?

Egika

@Frederick-Rochette yes. Like written above.
If you want you can check the progress in the app, but it is not needed.

Brad_Olwin

@Frederick-Rochette not unless you want to change maps.

SuperFlo75

Today I saw available updates for maps in Austria and Italy, I think? Does anybody know mor? I will have to charge my watch next week, and I will see what happens…

Philip

@Egika I had the impression my Vertical asked itself to update the maps, when I was charging it?

How can I see if the maps are updated already on my watch?

Egika

@Philip Check the offline maps section in the Suunto App.
If updates are available they will be listed there.
If no updates listed, your maps are up to date.

isazi

@isazi said in Map updates:

@Mitch9 said in Map updates:

More than two months ago the SV is released. Until now I have no idea how map updates come to my watch.

As far as I know, they don’t. Today when a map is updated (it happens) you need to know, delete and download it again. This will change in the future.

Because this topic has been recently referenced, this has changed in the year that passed, and when an update of the map is available it is downloaded when you charge your watch (in wifi range), there is no need anymore to delete and reinstall maps.

Mff73

@isazi
nice info, thanks.
Does it give any information of that ? Map version/date ?
Given that : we don’t charge watch so often (2/3 weeks ), and charge is quite quick ( ) and map download is quite long ( ), how many weeks would one need to have all maps updated ?
you have 2 hours to dissert on the topic 🥳

[edit] add to the problem that if you charge out of home or out of your normal wifi range, you might loose one chance of updating

isazi

@Mff73 they are not updated that often I believe, it happened for zoom increase once, it also happens to fix map bugs (some of them reported in this forum).
BTW updating maps is a cost for Suunto (network/storage/CDNs/etc) so this is something that is done when necessary.

Mff73

@isazi
i am not complaning. I may not have read your comment properly : rodger the fact that no need to delete a map to “update”.
Is there “still” an information in the app, that map(s) need/can be updated ? And not the maps silently updated when charging (which primarily i understood from your comment (sorry)) ?

isazi

@Mff73 yes if you look at the downloaded maps you see that the updates are already in the pipeline to be downloaded again. As far as I know you do not get any popup or information, you need to go to downloaded maps and you see it there.

A Former User

@isazi said in Map updates:

@Mff73 they are not updated that often I believe, it happened for zoom increase once, it also happens to fix map bugs (some of them reported in this forum).
BTW updating maps is a cost for Suunto (network/storage/CDNs/etc) so this is something that is done when necessary.

Why specify that it is a cost for Suunto? All updates for everything always costs money in hardware, bandwith, storage, CDN, and so forth… Kinda a weird thing to specify.

And for a company the size of Suunto, which probably uses AWS or Amazon CDN’s for distributing these types of updates, the costs will be very, very, very small, barely neglieable. I have worked as an architect in AWS and Azure for many years, and if the staging and distribution pipeline is done right, then the costs will be minimal.

Egika

@neonix I am always happy to read, how experts tell Suunto how they should do their job