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Suunto 9 Peak GPS problems

Scheduled Pinned Locked Moved Suunto 9 Peak
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  • S Offline
    Steven Limmer
    last edited by 22 Jan 2024, 09:40

    I noticed the GPS signal deteriorating with my 9 Peak from October. I ran Amsterdam marathon, and the GPS was a mess, so bad that I could only count on Activity Time / HR and manual lapping. I put the issues down to racing a marathon.

    However, for the weeks after it, the GPS signal was a mess on my regular home routes, to the point that I couldn’t trust pace at all, and was getting the wrong tags at end of runs. This was the reason I ended up selling, and getting a 9 Peak Pro (which has been a lot more reliable)

    Equipment: Suunto Race Titanium
    SA: Android (Beta)

    Z M 2 Replies Last reply 22 Jan 2024, 10:43 Reply Quote 1
    • Z Offline
      zhang965 @Steven Limmer
      last edited by 22 Jan 2024, 10:43

      @Steven-Limmer said in Suunto 9 Peak GPS problems:

      I noticed the GPS signal deteriorating with my 9 Peak from October. I ran Amsterdam marathon, and the GPS was a mess, so bad that I could only count on Activity Time / HR and manual lapping. I put the issues down to racing a marathon.

      However, for the weeks after it, the GPS signal was a mess on my regular home routes, to the point that I couldn’t trust pace at all, and was getting the wrong tags at end of runs. This was the reason I ended up selling, and getting a 9 Peak Pro (which has been a lot more reliable)

      My experience with s9b, s9p and s9pp,

      After several months use of watch, the gps quality is dropped significantly.

      I don’t know if it related to the watch memory .

      Winners Wear Winners

      M S 2 Replies Last reply 22 Jan 2024, 11:05 Reply Quote 1
      • M Offline
        mrg-morozova @Steven Limmer
        last edited by 22 Jan 2024, 10:59

        @Steven-Limmer

        Thanks for telling your experience.
        Do you think it may not be repaired in the service?

        Of course, there is an option is to buy a new one and greater one , but I regard this as a last resort🙄

        And really hope that the GPS problem is not a marketing tool from Suunto)

        1 Reply Last reply Reply Quote 0
        • M Offline
          mrg-morozova @zhang965
          last edited by 22 Jan 2024, 11:05

          @zhang965

          Thanks a lot for the response.
          I gonna check the memory.

          T 1 Reply Last reply 22 Jan 2024, 11:19 Reply Quote 0
          • S Offline
            Steven Limmer @zhang965
            last edited by 22 Jan 2024, 11:06

            @zhang965 Interesting! I never had this issue with the S9, with about 2.5 years solid use. The S9P was about 1 year old when the issues with GPS started. I’m hoping with the S9PP being a different chipset, I’ll not have major issues.

            Equipment: Suunto Race Titanium
            SA: Android (Beta)

            T 1 Reply Last reply 22 Jan 2024, 11:09 Reply Quote 1
            • T Offline
              Tieutieu Platinum Member @Steven Limmer
              last edited by Tieutieu 22 Jan 2024, 11:09

              @Steven-Limmer same for me…never had any gps quality drop in time…

              with my S9B I sometimes noticed that some weather conditions (very cloudy days) could affect GPS accuracy, but slightly.

              For me, either the GPS antenna works, either it doesn’t.

              Suunto’s devices at home :
              Vertical titanium solar
              Suunto Race S
              S9pp titanium sand
              Suunto Wing
              S9B titanium Ambassador edition, A3P, X6

              1 Reply Last reply Reply Quote 2
              • T Offline
                Tieutieu Platinum Member @mrg-morozova
                last edited by Tieutieu 22 Jan 2024, 11:19

                @mrg-morozova said in Suunto 9 Peak GPS problems:

                @zhang965

                I gonna check the memory.

                I don’t know what you guys are calling “memory check”.
                The S9p has no “user memory available” like SV or SR (for maps storage).
                “Memory” (for diary history, guides, routes…) is automaticaly managed by the S9p.

                (The only way to “clear memory” would be to perfom a hard reset. Never peformed on any watches I’ve owned, except before selling or giving them to someone else).

                I would more likely perfom a stop/start of the watch or a soft reset to see I what you’re experimenting still occurs.

                Suunto’s devices at home :
                Vertical titanium solar
                Suunto Race S
                S9pp titanium sand
                Suunto Wing
                S9B titanium Ambassador edition, A3P, X6

                M 1 Reply Last reply 22 Jan 2024, 12:37 Reply Quote 2
                • M Offline
                  mrg-morozova @Tieutieu
                  last edited by 22 Jan 2024, 12:37

                  @Tieutieu

                  Already restarted the watch
                  But that didn’t help

                  Z 1 Reply Last reply 22 Jan 2024, 13:43 Reply Quote 0
                  • Z Offline
                    zhang965 @mrg-morozova
                    last edited by 22 Jan 2024, 13:43

                    @mrg-morozova said in Suunto 9 Peak GPS problems:

                    Tieutieu

                    Already restarted the watch
                    But that didn’t help

                    You need to hard reset the watch to test it.

                    Winners Wear Winners

                    M 1 Reply Last reply 22 Jan 2024, 19:39 Reply Quote 0
                    • S Offline
                      Swaddy61 Silver Members
                      last edited by 22 Jan 2024, 14:22

                      Just note that a hard reset will delete everything - your history, set-ups, data, the lot! Still… could be cheaper than getting a new watch!

                      SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

                      E 1 Reply Last reply 22 Jan 2024, 14:27 Reply Quote 0
                      • E Offline
                        Elipsus Silver Members @Swaddy61
                        last edited by 22 Jan 2024, 14:27

                        @Swaddy61 said in Suunto 9 Peak GPS problems:

                        Just note that a hard reset will delete everything - your history, set-ups, data, the lot! Still… could be cheaper than getting a new watch!

                        Humm, I may be wrong, but hard resetting the watch won’t impact the Suunto App, so, you will only loose the info stored on the watch, like the journal, stored map and such, but nothing more, and nothing really impactful IMO

                        S 1 Reply Last reply 22 Jan 2024, 14:29 Reply Quote 1
                        • S Offline
                          Swaddy61 Silver Members @Elipsus
                          last edited by 22 Jan 2024, 14:29

                          @Elipsus Correct - I wasn’t so clear. A hard reset will mean you will have to set the watch up again, but as I was trying to say (badly…) - 30 mins fiddling about is a lot cheaper than a new watch!

                          SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

                          1 Reply Last reply Reply Quote 0
                          • M Offline
                            mrg-morozova @zhang965
                            last edited by 22 Jan 2024, 19:39

                            @zhang965

                            Thanks very much.
                            A hard reset did work. Today’s training went without any troubles. Hope, that will work further!

                            1 Reply Last reply Reply Quote 5
                            • P Offline
                              prssn @Brad_Olwin
                              last edited by 23 Sept 2024, 19:48

                              @Brad_Olwin
                              What does ‘syncing a new AGPS file’ mean? How can I do that?

                              My watch takes very long to find a GPS signal, typically 2-4, even 5 minutes. Occasionally, but annoyingly rarely, it locks onto the GPS signal in less than 30 seconds. This is in quite an open street, not surrounded by tall buildings, at a T-shaped crossroads, so it shouldn’t be a problem, and indeed it is not for mobile phones. I was thinking the watch may be faulty, but is there something I could do? Many thanks.

                              T cosme.costaC 2 Replies Last reply 24 Sept 2024, 04:57 Reply Quote 0
                              • T Offline
                                Tieutieu Platinum Member @prssn
                                last edited by Tieutieu 24 Sept 2024, 04:57

                                @prssn just sync your watch with the app regularly (at least 10min before any activity). This file contains satellites position informations. It helps your watch to get signal quicker

                                Suunto’s devices at home :
                                Vertical titanium solar
                                Suunto Race S
                                S9pp titanium sand
                                Suunto Wing
                                S9B titanium Ambassador edition, A3P, X6

                                1 Reply Last reply Reply Quote 1
                                • cosme.costaC Offline
                                  cosme.costa @prssn
                                  last edited by 24 Sept 2024, 06:04

                                  @prssn As @Tieutieu just recommend you should sync your watch with the app often or have the phone and the watch in range to do it automatically, depending on your phone you should check that it doesn’t kill the Suunto app on the background and let it running always).

                                  Differing on what @Tieutieu says I would sync 30 minutes before instead 10, depending on the watch it needs 10/15 minutes to deploy the AGPS file and if you try to lock the GPS without AGPS it can take 2 to 5 minutes that you comment.

                                  This AGPS file is a daily file but you can have good GPS locks with it being 2 to 3 days old.

                                  P M 2 Replies Last reply 27 Sept 2024, 19:11 Reply Quote 2
                                  • P Offline
                                    prssn @cosme.costa
                                    last edited by 27 Sept 2024, 19:11

                                    @cosme-costa @Tieutieu Thank you very much to both of you – this is very helpful. I’ll see how this works the next time aroundl.

                                    1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      Mauerwegler @cosme.costa
                                      last edited by 29 Sept 2024, 09:59

                                      @cosme-costa said in Suunto 9 Peak GPS problems:

                                      This AGPS file is a daily file but you can have good GPS locks with it being 2 to 3 days old.

                                      This is the important bit: you don’t have to sync watch and app every day and before every training – every third day (or every evening when you want to look at your metrics like CTL etc.) is sufficient.

                                      Vertical All Black
                                      Spartan Ultra Stealth Ti (with Polar H10 or Suunto Smart Sensor)
                                      Vector
                                      iOS Suunto App (beta)

                                      1 Reply Last reply Reply Quote 1
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